4.9 of 5
Average of 61 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
Perrelli Wood Floor Refinishing Co. restores and refinishes wood floors for homeowners and contractors in the Buffalo area and nearby Erie and Niagara Counties. Its services include sanding, staining, repairs, and protective coatings, with a dust containment system used during sanding.
From their website, perrellirefinishing
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AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Finished floors and quality
Professional and knowledgeable
Reviewers praise communication and progress updates
Completed on time or on schedule
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
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Hours as listed on Google; we have not checked them.
From Google
Jennifer Benjamin
New I highly recommend contacting Joe for your floors! Joe provided the most thorough examination of our floors and took the time to speak with us regarding the restoration process. We are so happy that we ended up going with him and his crew. Joe's communication throughout the job was beyond exceptional. It was completed within the timeline given and what a transformation! The floors look beautiful!
From Google
Crowley Agent
Incredible results but what was more impressive was the amazing communication along the way. Joe sent us progress pics of the floor as he was working. His attention to detail shows how much he has perfected his craft over the years. Highly recommend!!! ⭐️⭐️⭐️⭐️⭐️
From Google
Bob Lutnick
Absolutely the very best workmanship, and the best people to do the job. Joe and his two super nice assistants Rich and Matt, did a fantastic job, extreme attention to detail refinished the entire first floor of our home after a fire. It turned out probably better than new! And I am a serious critic. I would not hesitate to recommend them and to use them again!
Business reply
Perrelli Floor Refinishing
Bob, thank you for taking the time to leave a review . It was a pleasure to work a/ you and your family. Thank you for your business Bob.
From Google
Rachel Jacobsen
Joe and his crew completely transformed our floors and did a phenomenal job!! They were on time, stuck to the schedule, sent updates with photos throughout the day, and walked us through the whole process. Joe has a lot of integrity and will not stop until you are 100% happy with the final product. Our floors had water damage and splintering wood, and Joe & his crew made them look gorgeous!! The before and after pictures don’t do it justice!! They were so professional and a pleasure to interact with. Use Perrelli’s for your floor needs!!!
Business reply
Perrelli Floor Refinishing
Thank you for the feedback and kind words. It was a pleasure to work with you and Adam on this project. We know it can be difficult working with contractors you're not familiar with, I'm glad we able to make the process "painless" and help with your new home. Congratulations. Joseph Perrelli
From Google
Hariaczyi Family
I don’t think there is enough space on this Google review for me to share how EXCEPTIONAL this company is! Very fair prices, amazing customer service, wonderfully knowledgeable, and super trustworthy! They complete exceeded my expectations every step of the way. The entire process was thoroughly explained, I was kept abreast of everything as the project progressed, and the results were EXCEPTIONAL! Joe even offered to come back free of charge to refinish my high traffic areas come the spring! Thanks again Joe and crew! I wish I had more hardwood floors for you to do lol! A side note, I trusted Joe and his crew to enter the house and lock up when they were done… completely professional and trustworthy…. The kid of guys you feel comfortable leaving alone in your house or with your family, etc. if you need flooring work done, THESE ARE THE GUYS YOU NEED TO GO WITH! I’m beyond overjoyed that I did!
Business reply
Perrelli Floor Refinishing
It's truly satisfying to receive such positive feedback. Thank you for taking the time to share your experience working with us , It was a pleasure to work with you on this project and as always , please reach out if any questions arise. Best regards Joseph Perrelli
From Google
Rave Raq
I can’t say enough good things about Joe and his team. The floors and stairs are perfectly redone and they cleaned up after themselves. From the first call and evaluation Joe made sure I felt comfortable with the process. He was so detailed in his examination of our floors and explained everything thoroughly. We were so happy with the price and the communication and finished product. Joe made sure to show me photos of how maple stairs stain, which some people don’t like but I find beautiful, so he knows his trade and makes sure you will be happy with the look of everything. You can see in photo they put in new boards and exactly matched existing floor, fixed a bunch of defects around. The photos don’t even do it justice! Just all around great experience. We will have them back to do our second floor.
Business reply
Perrelli Floor Refinishing
Thank you so much for the feedback. We look forward to starting the 2nd floor this spring!
From Google
Heidi I. Jones
Perrelli Wood Floor Refinishing did an outstanding job refinishing my 1890s tongue and groove oak floors. From the very professional estimate process, I knew Joe would deliver excellent results and I was not disappointed. The floors hadn't ever been refinished and they had tile glue on a significant square footage. I was shocked by how little dust resulted - Joe has all the equipment for difficult projects. He also replaced a couple boards that were damaged. I highly recommend Perrelli Wood Floor Refinishing and I look forward to working with them again as my house project progresses. (Puppy approves also.)
Business reply
Perrelli Floor Refinishing
Heidi, You are the absolute best! Glad we could help you w/ your home and restore the flooring. Thank you for the feedback and kind words. I must say, every time I see you in Allentown a smile instantly appears on my face.Thank you ! Joseph Perrelli #Allentown
From Google
Clara Pena
Business reply
Perrelli Floor Refinishing
Indeed!
From Google
Mark Lepage sr
Joe was awesome and did a great job great work and would recommend him to anyone p
Business reply
Perrelli Floor Refinishing
You are the man Mark! Thank you for the feedback!
From Google
Petar Pajic
Joe and his team did a phenomenal job restoring my floors to look virtually brand new. Since I wasn’t always on site during the project, Joe made sure to keep me updated with regular progress photos. He is meticulous, professional, honest, and exceptionally knowledgeable in hardwood floor restoration. I’ll definitely be a returning customer.
Business reply
Perrelli Floor Refinishing
Glad we could help Petar. As always , if you have any questions we are always here.
From Google
Robert Amberger
Perrelli’s is a top notch local hardwood floor business. Joe is extremely friendly and dedicated to his craft. He came for an estimate and was quickly on his hands and knees examining every small detail of our 100 year old wood planks. He and his crew got our large job done in 5 days and we are enamored with the outcome. Perrellis does work in a genuine and trustworthy way, and this business is the way to go for your next hardwood project.
Business reply
Perrelli Floor Refinishing
Robert, thank you so very much for leaving such a detailed review on your experience working w/ us. It was a pleasure to working with you on this project.
From Google
John Wagner
Joe and his team (Rich and Matt) did an outstanding job on our hardwood floors! We have had many compliments with many-people thinking we had new flooring installed! Highly recommend them for your next hardwood flooring project! You won’t be disappointed!
Business reply
Perrelli Floor Refinishing
Thank you for taking the time to leave feedback w/ your experience working with my crew and myself and the results of the job. As w/ any client, if you ever have any questions or concerns please call anytime. Glad we could help.
From Google
Aaron Gollegly
I highly recommend Joe and his team if you need your floor refinished! They responded quickly when I inquired about a quote, were communicative throughout the process, truly cared about their work, and did a wonderful job on my old floor!
Business reply
Perrelli Floor Refinishing
Thank you for taking the time to leave feedback about your experience working w/ us. Your job turned out amazing. We love working w/ old white oak , quarter and rift sawn in particular.
From Google
Shadolebeeze
The work speaks for itself! Joe was the perfect person to call for this job and I'd recommend him in a heartbeat. Couldn't be happier with the outcome!
Business reply
Perrelli Floor Refinishing
Thank you for taking the time to leave feedback and glad we could help.
From Google
Mike Brooks
Excellent and professional work! Joe knows his stuff and will work with you to create the exact look you're seeking!
Business reply
Perrelli Floor Refinishing
Mike, it was a pleasure to work w/ you. Mixing gray w/ browns ( very popular) will reduce the red tones and achieve different shades of brown depending on the mix ratio. Glad we could help!
From Google
Richard Benkleman
Joe and his team did a phenomenal job refinishing the floors in two large bedrooms. There was some water damage due to a window being left open - portion of the floor was very dark. The floor now looks like new (maybe better)! We can’t say enough positive things about the quality of work, consistency of communication and overall impression we have of these folks. In the near future, we’ll be having them do more work. Thanks, Joe!
Business reply
Perrelli Floor Refinishing
Thank you for the kind words and feedback. It was a pleasure to work w/ you and look forward to working w/ you in the future. Im glad we could be of service and that you are happy w/ the work that has been provided.
From Google
Dan S
Joe and his team did an excellent, conscientious, professional transformation on our 64 year old floors, including untraceable repairs of old gouges and replacing broken boards - I highly recommend him and his team. Beautiful results!
Business reply
Perrelli Floor Refinishing
Thank you for the unbiased feedback Dan. It was a pleasure to work w/ you and restoring you floors to their former glory.
From Google
Natalie Sterns
Amazing work. Done with pride and excellence. I always recommend Perrelli Wood Floors! Wouldn't go anywhere else!
Business reply
Perrelli Floor Refinishing
Thank you for taking the time to leave some feed back after working w/ us. We appreciate your business and are always here for maintenance when needed .
From Google
ron turch
Business reply
Perrelli Floor Refinishing
Thank for taking the time to leave a review Ron. When you are ready to restore the other bedroom please reach out . Your G.N. Is an amazing automobile.
From Google
Penny Popielski
I called several places to get an estimate to have my hardwood floors refinished and Joe Perrelli was the only one to show up in person. He was very knowledgeable and professional. I highly recommend Joe and his company!
Business reply
Perrelli Floor Refinishing
Thank you for your feedback and kind words . Feel free to call anytime
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From Google
Business reply
Perrelli Floor Refinishing
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