4.6 of 5
Average of 76 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
Paul Davis Restoration of Greater Chattanooga TN is a family-owned franchise of a national restoration network. It cleans up and repairs homes and commercial properties in Chattanooga and nearby Tennessee towns after water, fire, smoke, mold and storm damage, also cleans belongings, helps with insurance claims and offers remodeling.
From their website, greater
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AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Professional, courteous crews
Explain every step
Fast response after damage
Repairs that look like new
Service and follow-up issues
Not checked by FairPipes yet
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Hours as listed on Google; we have not checked them.
From Google
Dennis Freeman
They provided very fast and excellent service. I highly recommend them.
Business reply
Paul Davis Restoration of Greater Chattanooga TN
Dennis, when you need restoration help, a quick response can bring some much-needed relief. We appreciate you trusting Paul Davis to step in and get to work, and thank you for putting such a strong recommendation behind us! John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
From Google
Tianna Rich Sammons
⭐⭐⭐⭐⭐ Exceptional Service from Paul Davis Restoration of Greater Chattanooga After a pipe burst in our home, we found ourselves dealing with a stressful and overwhelming situation. Thankfully, the team at Paul Davis Restoration of Greater Chattanooga stepped in and made the entire process so much easier. A special thank you to Jimmy , who was incredibly professional, knowledgeable, and compassionate throughout the restoration process. From day one, He took the time to explain every step, answer all of our questions, and make sure we understood what to expect. His communication was excellent, and he was always patient, understanding, and reassuring during a difficult time. Rick was so kind and did an amazing job as well! He was so efficient and quick! What stood out most was how genuinely caring they were. They understood the stress and disruption that comes with unexpected water damage and treated us with kindness and respect every step of the way. Their professionalism and attention to detail gave us confidence that our home was in good hands. Thanks to Jimmy, Rick, and the entire Paul Davis team, what could have been a much more difficult experience became manageable and far less stressful. I highly recommend Paul Davis Restoration of Greater Chattanooga to anyone in need of restoration services. Their customer service, expertise, and compassion are truly outstanding! Thank you, Jimmy and Rick, for going above and beyond! ⭐⭐⭐⭐⭐
Business reply
Paul Davis Restoration of Greater Chattanooga TN
Tianna, thank you for such a thoughtful note about the people who helped you through this. When you had questions or weren’t sure what came next, Jimmy made sure you had answers and Rick brought that same care to the work in your home. More than anything, we appreciate knowing you felt genuinely cared for during a difficult time. Thank you for trusting us and for putting such a heartfelt recommendation behind our team! John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
From Google
Kayla Tucker
Business reply
Paul Davis Restoration of Greater Chattanooga TN
Thank you for the great rating, Kayla. We appreciate you choosing our local restoration team. John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
From Google
Christina Willin
Business reply
Paul Davis Restoration of Greater Chattanooga TN
Christina, thank you for the rating. We appreciate your support and your trust in Paul Davis. John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
From Google
Sara Hudson
Daniel was excellent to work with from day one. He listened to our concerns, answered questions and thoroughly helped us understand each stage of our restoration. Rick and Benjamin were very friendly as well. You can tell they enjoy their jobs and take pride in the work they do. Overall, the team worked together to make sure we were happy with the end results. We truly appreciate everything they did for us!
Business reply
Paul Davis Restoration of Greater Chattanooga TN
Sara, thank you so much for sharing this. We know restoration work can feel overwhelming, and we’re grateful you trusted our team to help you through it. Thank you for recognizing Daniel, Rick, and Benjamin as well. It means a lot to know you felt informed and supported throughout the process, and we’re so glad you’re happy with the final results. John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
From Google
Stephanie Burton
We cannot say enough good things about this team. When our house flooded, they went above and beyond from day one. They took the time to walk us through every step of the process, answered all of our questions, and made a very stressful situation much easier to handle. During the restoration, they discovered mold that we didn’t even know was there and addressed it thoroughly and professionally. Their attention to detail and commitment to doing the job right gave us complete confidence throughout the project. The final results exceeded our expectations—our home honestly looks better than it did before the flood. The quality of the restoration work is outstanding, and we are incredibly grateful for everything they did for our family. A special shout-out to Jimmy and Rick for their professionalism, communication, and dedication. They truly went above and beyond, and we highly recommend this company to anyone needing restoration services. Thank you for turning a difficult situation into such a positive experience!
Business reply
Paul Davis Restoration of Greater Chattanooga TN
It is so incredible to hear that your home honestly looks better now than it did before the flood, Stephanie! Dealing with unexpected mold during a flood cleanup is a lot to handle, but we always want to thoroughly address, assess, and fix the problem so you have total peace of mind. Jimmy and Rick are going to be thrilled by your special shout-out for their dedication and communication. Thank you for recommending us to anyone needing restoration services! We are just so grateful we could turn a stressful situation into a positive experience for your family. John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
From Google
Adam M. Young
The company was prompt to see to our needs and the damage to our house, and all of the guys that came out to do the work were professional and courteous. We would definitely recommend Paul Davis to anyone that is needing restoration work done on their house!!
Business reply
Paul Davis Restoration of Greater Chattanooga TN
Adam, thank you for your 5-star review and recommendation! We’re glad our team responded promptly and helped address the damage to your home. Providing professional, courteous service during a stressful situation is something we take great pride in, and it’s wonderful to hear that our team delivered that experience for you. Thank you for trusting Paul Davis Restoration with your restoration needs. We truly appreciate your support! John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
From Google
Robert Henninger
Business reply
Paul Davis Restoration of Greater Chattanooga TN
Thanks for your wonderful rating, Robert! We're always here to help. John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
From Google
Chris Free
Business reply
Paul Davis Restoration of Greater Chattanooga TN
Many thanks for your five-star review, Chris! It was our pleasure working with you. John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
From Google
Gabe Goodroe
Business reply
Paul Davis Restoration of Greater Chattanooga TN
Gabe, we appreciate your wonderful review and your trust in our team. We're here to help anytime! John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
From Google
Karlene Claridy
After a small fire in our home, our insurance company connected us with Paul Davis Restoration of Greater Chattanooga and from that very first moment, I knew it was a divine connection. The company's owner, John, personally assessed the damage and put together a thorough, detailed plan covering both restoration and replacements. What set them apart was the level of care, the consistent and proactive communication, and the attention to detail throughout the entire process. Nothing fell through the cracks, and we never had to wonder what was happening next. But beyond the quality of the work, you can feel that this team genuinely has a heart for their customers and for this community. This is a local, family-owned business that treats their customers like family too. If you're in need of restoration services, don't hesitate support and patronize Paul Davis Restoration of Greater Chattanooga. You won't regret it!
Business reply
Paul Davis Restoration of Greater Chattanooga TN
It was such a privilege to help you through this, Karlene. We’re so glad John could be there personally to assess the damage and make sure a solid plan was in place for all the restoration and replacements. We truly believe in treating our customers like family, and it means the world to us that you felt that care and heart throughout the whole process. Our goal is always to keep you informed so nothing falls through the cracks, and we're happy we could keep you safe and sound during such a stressful time. Thank you for your recommendation! John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
From Google
Darlene Groogan Teague
They worked in a timely manner, showed up on time.
Business reply
Paul Davis Restoration of Greater Chattanooga TN
Darlene, we appreciate the five stars! We're glad our prompt arrival and efficiency made a positive impression, and we're grateful for your trust in our team. John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
From Google
Ruth Bell
Delivery man ran into my garage door and brick wall. Paul Davis Restoration did a great job rebuilding the brick wall and replacing the garage door. You cannot tell the garage door or brick wall was ever damaged.... 5 Stars
Business reply
Paul Davis Restoration of Greater Chattanooga TN
We're happy we could assist you during a stressful time, Ruth, and we're grateful you took the time to share your experience. Thanks for choosing Paul Davis! John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
From Google
Kip
We had water damage that required partial replacement of engineered hardwood floors. The Paul Davis crew was able to perfectly patch in the new boards and replace and paint the trim. Looks like nothing happened!
Business reply
Paul Davis Restoration of Greater Chattanooga TN
We’re so glad to hear that we could help you out, Kip! Dealing with water damage to engineered hardwood can be tricky, so we’re happy our crew was able to perfectly patch those boards and get the trim looking right again. It’s always our goal to make it look like nothing ever happened. Thank you for trusting us to handle the repair and for letting us help make your house feel like home again! John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
From Google
Tim Patty
Amazing work and customer service!
Business reply
Paul Davis Restoration of Greater Chattanooga TN
Thank you, Tim! We appreciate the opportunity to be of service, and we're grateful to hear our team's efforts hit the mark with you. John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
From Google
Jason McGill
Good clean up job. Decent price.
Business reply
Paul Davis Restoration of Greater Chattanooga TN
Thanks, Jason! We're grateful to be of service to you when it matters most. John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
From Google
Tony Anderson
Business reply
Paul Davis Restoration of Greater Chattanooga TN
Thank you for the 5-star rating, Tony. We really appreciate you choosing Paul Davis for your property restoration. John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
From Google
Toni Sparks
I didn't have to worry about anything. They knew what to do and had it all managed the way it was no worries for me. They were very professional and excellent at their job! I am very pleased with their repairs! I definitely would recommend them to anyone that need these type of repairs.
Business reply
Paul Davis Restoration of Greater Chattanooga TN
Hearing that you didn’t have to worry about anything because our team had it handled means a lot, Toni. Thanks for trusting Paul Davis with your property restoration, and for calling out the professionalism and the quality of the repairs. John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
From Google
Bronna Hightower
My home was flooded after heavy rains. Thankfully Paul Davis Restoration was recommended by several friends. John Ruebusch was both professional and kind, listened, helped with my decisions, his team picked up outside everyday, walked through with me on final day to make sure I was satisfied. Appreciate both him and his team. Suggest you too will call him if you have issues.
Business reply
Paul Davis Restoration of Greater Chattanooga TN
Bronna, we know how overwhelming flooding can be, so we're glad our quick response and support helped you manage during a stressful time. It was a pleasure working with you, and we're grateful for your trust and thoughtful review. John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
From Google
Anita Lewis
My garage was destroyed during the tornado in 2020 and John Ruebusch and his staff were wonderful to work with in making decisions to rebuild my garage. They go above and beyond what is expected. I highly recommend this business and professional team who treat you like family.
Business reply
Paul Davis Restoration of Greater Chattanooga TN
It is wonderful to hear that our team could be there for you after the 2020 tornado, Anita. We know how much it means to have a professional team you can trust to reconstruct your property after such a disaster. We’re so glad we could help you with those rebuilding decisions and that you felt treated like family throughout the process. Thank you for your recommendation! John & Max, Owners, Paul Davis Restoration of Greater Chattanooga TN
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From Google
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Paul Davis Restoration of Greater Chattanooga TN
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