4.9 of 5
Average of 74 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
Booking page on joneswelldrillingny
Booking page on joneswelldrillingny
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Prompt responses and service
Professional, friendly staff
Reviewers praise the quality and reliability of the work
Reviewers praise knowledgeable staff who explain the work
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
Booking page on joneswelldrillingny
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Hours as listed on Google; we have not checked them.
From Google
Brian Carlson
New
Business reply
Jones Well Drilling Inc
Brian, thank you for the five-star rating. We appreciate you choosing us and are glad you had a positive experience. We look forward to assisting with any future well or water treatment needs.
From Google
Hanna
New AWESOME!! Their response time was very quick, and they did a fantastic job! Would highly recommend them.
Business reply
Jones Well Drilling Inc
Hanna, thank you for the fantastic feedback! We're delighted our team responded quickly and delivered great results. Your recommendation means a lot to us. We look forward to helping with any future projects.
From Google
Gavin McCulloch
New Showed up on time and price was less than estimated.
Business reply
Jones Well Drilling Inc
Gavin, thanks for the great rating. We're glad our team arrived on time and that the final price came in below the estimate. We appreciate your feedback and are ready to help with any future projects.
From Google
Erin Chapman
Business reply
Jones Well Drilling Inc
Erin, thank you for the 5-star review. We appreciate your support and are glad you were satisfied with our service. We look forward to assisting you with any future well or water treatment needs.
From Google
Matt Leardini
Business reply
Jones Well Drilling Inc
Hi Matt, thank you for the 5-star rating! We appreciate your trust in Jones Well Drilling and are glad you had a positive experience. If you need assistance with your well or water treatment in the future, please reach out.
From Google
Mark Wilcox
Very helpful. Shared some great knowledge and tips to maintain our well system.
Business reply
Jones Well Drilling Inc
Thanks, Mark — we’re glad the tips were helpful and that you feel more confident maintaining your well system. Please reach out anytime if you need further assistance or would like us to schedule a maintenance visit.
From Google
John Dennis
I have been using Jones Well Drilling for at least the last 10 years. They are the best at what they do. They have put in a new well, 2 water filter systems in 2 of my homes as well as replacing a well pump 500 feet down. Always good professional courteous service. I highly recommend them.
Business reply
Jones Well Drilling Inc
Thank you, John, for your continued trust over the past decade and for taking the time to share your experience. We're glad our team could help with your new well, filter systems, and the deep pump replacement, and we appreciate your recognition of our professionalism and courtesy. Your high recommendation means a lot to us. We look forward to continuing to serve you whenever you need us. Thank you for making Jones Well Drilling your company of choice for your water treatment needs.
From Google
Tom Notaro
Called and they came right out and Kurt took care thanks for great service
From Google
Daniel Barry
Always prompt and great service
From Google
Terry
Quote was accurate Friendly team On schedule Great overall professional service
From Google
Michael Supler
Excellent service from the office personnel to the guys in the field! I highly recommend this company.
From Google
Abby
Great experience. Kurt and team are terrific - super responsive and excellent work product. Highly recommended!
From Google
Paula Butorac
I had a well pump emergency on coldest day of the year and they found a way to fit me in and get my pump working again very quickly.
From Google
Colby Clark
Came over very quickly. Very polite. Got a quote. It was high. I told him I was looking at other companies because I felt the quote was high and if we didn’t go with them for the pump that we still wanted to pursue water treatment and scheduled visits for salt and things. He wrote back “good luck”. Haven’t spoke since. I can screenshot the conversation and send it to anyone interested.
From Google
Joe Spooner
The team at Jones Drilling helped us out immensely. They completely fixed the quality of our water at our home. They were unbelievably professional and responsive. Any questions I’ve had about our new pump, I’ve been able to text the technician (shout out to Kurt) and he has responded almost immediately every single time. Would recommend the to anyone.
Business reply
Jones Well Drilling Inc
Joe, thank you for the great review and recommendation. We're thrilled to hear the team restored your water quality and that Kurt was so responsive to your texts. We appreciate you trusting Jones Drilling and will pass your praise on to Kurt and the crew. If you need anything else with your pump, feel free to reach out anytime. Thank you for making Jones Well Drilling your company of choice for your water treatment needs.
From Google
Ab Simcox
Business reply
Jones Well Drilling Inc
Thank you, Ab, for the 4-star rating — we appreciate you taking the time to share it. We're glad you had a positive experience and will keep working to earn that fifth star. If you have any feedback to help us improve, please share it through our website or contact us directly. We look forward to serving you again. Thank you for making Jones Well Drilling your company of choice for your water treatment needs.
From Google
Thomas Fellows
I have used Jones Well Drilling befor, and been happy with the work. Services Well installation
From Google
Thomas Bradigan
Called for service and within 2 hours they replaced my pump and made sure everything worked properly. We went without water for 2 days because another service provider stated it must be the water level is too low. He suggested we have our well filled by a water truck and if we didn't get any water it could be a pump issue. I am extremely thankful and satisfied with Jones Well Drilling. Kurt Jones is very professional, understanding and knows what he is doing. I will not hesitate to call them again for any of my well water needs.
Business reply
Jones Well Drilling Inc
Thank you for your kind words, Thomas. We're thrilled to hear about your positive experience with our service and that we could quickly resolve your pump issue. Kurt and our team strive to provide professional and knowledgeable assistance, so your satisfaction means a lot to us. We look forward to being your go-to for any future well water needs. Thank you for making Jones Well Drilling your company of choice for your water treatment needs.
From Google
Afton Wilson
Absolutely amazing! We were in a huge panic and these guys came running to the rescue! Great customer service!
From Google
Cassidy Kogler
Extremely time efficient, cost effective, and good hearted family business. We very abruptly lost all water pressure to our home late evening. Pipes were barely kicking out water from our well. I found Jones Well Drilling from great online reviews. They took my 9pm at night phone call with positive attitudes and said they would be out there 9am that next morning! Extremely efficient. They not only replaced our very old well pump that finally died on us but answered all my questions regarding softener and well maintenance with patience, replaced our expansion tank per our request on spot, and installed an in line water filtration device. What a 180 change. They ended up doing way more labor than expected and kept their prices very cheap for us and were extremely time efficient while maintaining great quality. Everything was on truck, no waiting periods. Couldn’t have designed a better service. Our water has better pressure than when we bought our home and it tastes so much better. I’m sure we will save a ton on our electric bill as well. 10/10 recommend.
Business reply
Jones Well Drilling Inc
Thank you, Cassidy, for your detailed and positive review! We’re thrilled to hear you had such a great experience with our team. Providing efficient, cost-effective services is our priority, and we're glad that we exceeded your expectations. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Thank you for making Jones Well Drilling your company of choice for your water treatment needs.
Showing 20 of 74 reviews
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From Google
Business reply
Jones Well Drilling Inc
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