First Response Restoration and Cleaning Inc.

From Google

I didnt reach out until later in the evening and Rich got back to me right away on the phone to hear about what was going on. He came the next day to give a free estimate. He was very upfront about the damage, the cost and what work would be included in the cost. The team he sent to make repairs were very friendly and they got the job done efficiently and quickly. So thankful we came across this company!

Business reply

FI

First Response Restoration and Cleaning Inc.

Thank you for the wonderful review, Dannielle. We're glad Rich could respond quickly and provide a clear, free estimate, and that our crew made the repairs efficiently and courteously. We appreciate you trusting us with the work and are so happy you found our company. Please contact us anytime if you need anything else.

From Google

Rich to the Rescue! I was moving to my new place and mold was detected in the basement. I called and Rich was amazing. He asked for photos, was out the next day with Marcus and they assessed. Within two days, his team came out, cleaned and treated my entire basement. They also sold me, at cost the paint needed to treat the unfinished dry wall which my painter used after the treatment set in. Thank you to Rich and the team that came to do one fabulous job: Marcus, Adam and Frankie. If you need cleaning or any help, give them a call. If there were more than five stars, I'd give them to this wonderful company. Thank you so much!

Business reply

FI

First Response Restoration and Cleaning Inc.

Thank you so much, Jane, for the wonderful review and for trusting us with your mold remediation. We're glad Rich, Marcus, Adam and Frankie were able to respond quickly and get your basement cleaned and treated, and that the paint at cost helped your painter finish the job. We appreciate you recommending us and giving five stars; your kind words mean a lot to the whole team. If you need anything else in the future, please give us a call.

From Google

Rich responded quickly when my oil tank in the crawl space had a leak. Tank is not in use but obviously had some oil left in it. He was able to prop up the tank on one side to keep the oil from continuing to leak out. A few days later returned and emptied the remaining oil and cut up the tank and removed it from the basement. Prompt professional service. Would highly recommend.

Business reply

FI

First Response Restoration and Cleaning Inc.

Thank you, Ken, for your kind words and recommendation; we're thrilled that Rich's prompt and professional service effectively addressed the oil tank situation in your crawl space.

From Google

Business reply

FI

First Response Restoration and Cleaning Inc.

Thank you, Hector, for choosing First Response Restoration and Cleaning, we are thrilled to have met your expectations and look forward to assisting you again!

From Google

5 star service carpet cleaner

Business reply

FI

First Response Restoration and Cleaning Inc.

We are thrilled to hear that our carpet cleaning service provided a five-star experience for you, Hector!

From Google

Richard and his crew did a wonderful job, my wife and myself are at an age where we could not handle cleaning up all the water from the water damage. We just had, they came in removed the water dried us out, checked for mold all with a big smile, I highly recommend them

Business reply

FI

First Response Restoration and Cleaning Inc.

Thank you for your kind words, Robert. We are thrilled to hear that Richard and the team provided you with excellent service during such a challenging time. Your satisfaction and peace of mind are our top priorities. We appreciate your recommendation and are here to assist you whenever you need.

From Google

Guys are always very polite and punctual. I have had First Response clean tile flooring, carpets, and dryer vent. Always pleased with their work.

Business reply

FI

First Response Restoration and Cleaning Inc.

We're thrilled to hear that our team's politeness, punctuality, and high-quality work on your tile flooring, carpets, and dryer vent cleaning consistently meet your expectations, Martha!

From Google

Just had my carpet and tile cleaned! What a fantastic job Marcus did. Highly recommend using First Response for your cleaning needs. Thank you and look forward to our next service.

Business reply

FI

First Response Restoration and Cleaning Inc.

Thank you for your wonderful feedback, Stephen! We're thrilled to hear that Marcus provided you with excellent service. Your recommendation means a lot to us, and we look forward to assisting you with your cleaning needs in the future.

From Google

Great, reliable, priced fairly. Highly recommend!

Business reply

FI

First Response Restoration and Cleaning Inc.

Thank you, Barbie, for your fabulous recommendation; we're thrilled to know you found our service reliable and reasonably priced!

From Google

Very efficient workers.They did a wonderful job.Very satified.Got out stains and odors. Will use again in the future.

Business reply

FI

First Response Restoration and Cleaning Inc.

Mr. Silverstein, thank you sincerely for your kind words; we're thrilled to hear that our diligent team exceeded your expectations by effectively removing stains and odors, and we eagerly anticipate assisting you again in the future.

From Google

Great job very thorough-

Business reply

FI

First Response Restoration and Cleaning Inc.

Thank you for your positive feedback! We're glad to hear that you found our work thorough and to your satisfaction. Your support means a lot to us, and we look forward to serving you again in the future.

From Google

We had a serious sewage backup and the smell was awful. This company handled it quickly and thoroughly. They even disinfected everything and made sure it was safe. 10/10 service

Business reply

FI

First Response Restoration and Cleaning Inc.

Thank you for your kind words and for taking the time to share your experience. We're glad to hear that we could address the sewage backup quickly and effectively for you. Ensuring your safety and satisfaction is our top priority. Your recommendation means a lot to us, and we appreciate your trust in our services!

From Google

They helped me with water restoration after a pipe burst everything was soaked but now my floors and walls look brand new great service

Business reply

FI

First Response Restoration and Cleaning Inc.

Thank you for your fantastic review! We're thrilled to hear that you were pleased with our water restoration service. Restoring your floors and walls to like-new condition is our priority, and we're glad we could assist you. If you need anything else in the future, don’t hesitate to reach out.

From Google

We had a major sewage backup in our basement and this company showed up within the hour. They cleaned everything up, sanitized the space, and even helped with the insurance paperwork. Total pros.

Business reply

FI

First Response Restoration and Cleaning Inc.

Thank you for your kind words and for recognizing our team's quick response and professionalism. We're glad we could help you during such a challenging situation. Ensuring your space is clean and sanitized is our priority. If you need anything else in the future, don’t hesitate to reach out.

From Google

Richard Peterson (Rich) is a wonderful person and a professional businessman in his job who has no arrogance. We were in good hands. I highly recommend him to anyone because he cares deeply about his customers. And he is very trusting and empowering person.

Business reply

FI

First Response Restoration and Cleaning Inc.

Thank you, Hale, for your fantastic feedback on Rich's professionalism and genuine care; we're thrilled to hear you felt well taken care of and appreciate your recommendation!

From Google

Our household has been using First Response Restoration & Cleaning yearly for the past three years now and their servicing is consistently on point! They’re always on time, professional, thorough, friendly and a pleasure to have in our home! Employee Dominic always ensures our satisfaction and has our household laughing in addition too throughout his entire visit! If you’re looking for/in need of furniture, etc. cleaning; we highly recommended reaching out and giving them a try! Thanks for always taking care of us, our furniture and being friendly with all our fur-babies! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Upholstery cleaning, Mattress cleaning, Pet stain & odor removal

Business reply

FI

First Response Restoration and Cleaning Inc.

Thank you for the wonderful review

From Google

Immediate response to set up convenient time for appointment. Answered all questions and offered recommendations while performing diagnostics. Followed up with external lab test results, supplying a complete report.

Business reply

FI

First Response Restoration and Cleaning Inc.

Thank you, Mr. Savino, for your kind review; we're thrilled that our prompt scheduling, thorough diagnostics, and detailed follow-up with lab results met your expectations!

From Google

Very professional company they cleaned and disinfected my basement from mold and water damage, awesome and neat job, I highly recommend this company! Also fair prices! Will definitely use them again Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Mold cleaning, Mold damage restoration, Mold mitigation

Business reply

FI

First Response Restoration and Cleaning Inc.

Thank you, Carmen, for your glowing review and recommendation; we're thrilled to hear that you were pleased with our thorough and meticulous mold and water damage restoration services, as well as our fair pricing, and we eagerly anticipate the opportunity to assist you again in the future!

From Google

I am extremely happy to give this company and the service they provided a review. I will attached the pictures to show you why. The cleaning was deep and thorough. Our carpets came out like new. I was mostly impressed by the eagerness to please which can be rare nowadays. The young man Brandyn took his time and was very thorough. He was very knowledgeable and explained every step of the process to use. In addition to our carpets, he also cleaned our kitchen floor tiles. Honestly, this cleaning was amazing, we had no idea that the grout could be cleaned like this. It actually changed the look of our kitchen floor. I have also attached some pictures of that. In addition, they took great care when entering our home which I though was very respectful. We really appreciated this work and we could not have expected anything more. If you need some cleaning done then this would be the company to go with. Thank you, Gerry Positive Punctuality, Quality, Professionalism, Value Services Carpet steam cleaning, Flooring, Service not listed

Business reply

FI

First Response Restoration and Cleaning Inc.

Thank you so much, Gerry, for the fantastic review and for sharing your photos; we're thrilled that Brandyn's meticulous cleaning and respect left such a positive impression on your carpets and kitchen tiles, transforming spaces and showcasing the attention to detail we aim to offer at First Response Restoration and Cleaning.

From Google

So friendly and very quick! It was a delightful experience that left the carpets smelling and feeling much better than before.

Business reply

FI

First Response Restoration and Cleaning Inc.

Thank you, Mar, for your fantastic feedback; we're overjoyed that our friendly and swift service refreshed your carpets to your satisfaction!