From Google
Sheina Triciann Douglas (Clean Logistic, llc)
New
4.8 of 5
Average of 50 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
On Call Restoration handles water, fire, and mold damage, along with biohazard cleanup, for homes and businesses across Long Island. The company provides emergency restoration services and works with Foreman Construction, its subsidiary, on property rebuilding and renovations.
From their website, oncallrestoration
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Reviewers praise professional, knowledgeable crews
Reviewers praise quick responses and prompt service
Reviewers mention clear communication and helpful explanations
Reviewers praise thorough cleanup and restoration work
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
From Google
Sheina Triciann Douglas (Clean Logistic, llc)
New
From Google
Salomon Ambrosio
New
From Google
Patricio Tello
New Services Flood restoration, Mold inspection Response time 4–8 hr
From Google
Henry Jimenez
Not sure Response time 2–4 hr
From Google
Jacqueline Pou
I cannot say enough great things about On-Call Restoration and John and his crew! We were dealing with serious humidity issues in our crawl space that were causing our floors to warp, and we were worried we might have to rip up and replace the entire floor. 😩 John and his team came in, assessed the situation, and got right to work. They were knowledgeable, professional, honest, and incredibly responsive throughout the entire process. Thanks to their expertise, our floors are now back to normal without having to rip them up! What could have turned into a massive, stressful, and expensive project ended up being so much more manageable because of this crew. We are beyond grateful for their hard work and highly recommend On-Call Restoration to anyone dealing with moisture, humidity, water damage, or restoration issues. Thank you, John and crew, for saving our floors and giving us such peace of mind!
From Google
Mindy Yang
Not sure Davey and Jim are the best! Incredibly professional, empathetic, and responsive during a really tough time. We are grateful to have worked with them. Services Mold inspection, Flood cleanup, Water removal, Mold mitigation, Water damage-related cleanup & repair, Mold remediation, Mold cleaning, Water damage-related mold removal, Mold damage restoration
From Google
Ryan Young
Great price John helped me out a bunch. They were very understanding and even helped out with my insurance. I am so grateful I chose them. Services Mold inspection, Water removal
From Google
Lynn Bernadotte
Great price John of on call restoration was very quick to answer my call about my basement flood he went over everything I needed to do to get rid of it.The next day his workers started.John and his partner Venessa helped me to get my insurance claim quickly.All the people there are knowledgeable. The workers did a expert job cutting the mold out my walls.I would refer them for restoration jobs.They were very quick to solve the problem .Everyone was courteous and did a excellent job. Services Flood restoration, Mold inspection, Flood cleanup, Mold mitigation, Mold remediation, Water damage-related mold removal, Mold damage restoration
From Google
Janet O'Brien
We recently had an excellent experience with John from On Call Restoration. John was trustworthy and professional, I would definitely recommend him to both friends and family! The OBriens
From Google
Schneider Franco
From Google
Marie Brauer
John and David and their entire work crew were professional and got the job done. During this freezing weather, we dealt with a water pipe break and water damage. They pulled up my kitchen floors (two layers) and set up the fans and dehumidifier to ensure no mold damage. They knew what to do and they did it. Thank you guys! Marie Brauer P.S. They traveled from Long Island to Staten Island. Services Flood cleanup, Flooring, Mold mitigation
From Google
Carmen Murphy
Not sure Fast service, professional and friendly workers. Services Flood cleanup
From Google
Olivia Hoerner
From Google
Vered Cohen
Reasonable price Services Flood restoration, Flooring, Water damage-related cleanup & repair
From Google
Jim Jannazzo
John and his team were as professional as they come. The cleanup process went smoothly and the seamless transition to repair process was flawless. It is comforting to know that one company can to only handle he clean up but do the repairs as well . This was by and far the easiest process we have been involved .
Business reply
On Call Restoration
Thank you so much for your kind words! We take pride in being a full-service company that handles both mitigation and repairs under one roof and it means a lot to hear that made things easier for you. We’re grateful for the opportunity to help restore your home.
From Google
Scott Gerham
Great price I recently had the pleasure of working with On Call Restoration, and I can’t say enough good things about my experience. From start to finish, John Tetenes and his team were incredibly professional, responsive, and thorough. They handle everything related to fire, water, mold, and smoke restoration with expert care and attention to detail. John clearly takes pride in his work—he explained every step of the process, made sure we were comfortable with the plan, and his crew treated our home like their own. They arrived on time, worked efficiently, and left everything spotless. It’s rare to find a company that combines quality workmanship with genuine customer care, but On Call Restoration delivers both. If you ever face damage from water, fire, mold, or smoke, I highly recommend On Call Restoration. John and his team truly go above and beyond to restore not just your property, but your peace of mind.
Business reply
On Call Restoration
Thank you so much for this incredible review. We truly appreciate your trust and kind words. Our entire team takes great pride in delivering professional, detail-oriented service and it’s rewarding to know that care came through. We’re grateful for the opportunity to help restore your home and peace of mind.
From Google
Amanda Lavender
Reasonable price I am a local agent and reached out to John from a referral from another agent who had used them in the past. John was quick to respond and was very clear on what was needed to be done in the most cost efficient and timely manner. I will definitely be referring him business. Very professional, knowledgeable, and easy to work with. Services Mold inspection
Business reply
On Call Restoration
We really appreciate your kind words! It means a lot to know that our team made the process easy and worry-free for you. That’s exactly what we strive for - one call, start to finish. Thanks again for choosing us!
From Google
C G
John and his team put my mind at ease as we addressed a moisture issue in our brand new home. They worked quickly and made great recommendations to us to prevent further issues in our home. Pricing transparency was very helpful and Vanessa was very helpful in communicating status updates. Recommend 10/10 should you ever need their services! Services Mold mitigation, Mold remediation, Mold cleaning
From Google
DonnaMarie Tetenes
From Google
Schneider Franco
Business reply
On Call Restoration
Thank you so much — we truly appreciate your support!
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From Google
Business reply
On Call Restoration
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