Johnson City

5.0 of 5

Average of 111 Google reviews

Positive and negative reviews

  • Positive 111 reviews, 100% of all reviews
  • Negative 0 reviews, 0% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise quality restoration and repair work

  2. Reasonable or great prices

  3. Prompt responses and arrivals

  4. Professional, courteous crews

  • Written reviews used: 108
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (607) 232-0317Visit website

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Details

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E-mail Fire Water Pros

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Reviews

From Google

Anthony Averso 5 of 5

New Great price Outstanding service..from the first contact to the finished job..all participants Chris , Lucas, and the knowledgeable teams and prompt completion…the teams answered all of our questions and concerns ..Prepared with the material necessary to finish my beautiful guest bath and laundry room…HIGHLY RECOMMENDED!! 👏🏻Bravo! Services Remodeling, Mold inspection, Water damage-related cleanup & repair, Water damage-related mold removal, Flooring Response time 4–8 hr

From Google

MGZ Properties 5 of 5

The team was very accessible and reliable. Chris and Lucas were responsive to all of my questions and helped handle our insurance claim. The contracting was A-tier Services Water damage-related cleanup & repair Response time 0–1 hr

From Google

Greg Schuter 5 of 5

Our hot water heater failed and dumped its watery guts all over our basement, which was the last thing we wanted to find at 1:30 in the morning. We called Fire Water Pros, and Chris was quick to reassure us and get his team scheduled to start mitigating the water damage and drying everything out. They arrived literally the next day. Chris was easy to reach throughout the whole process. If he missed a call, he always followed up by text or called back that day. His team was professional, respectful, and worked around a cluttered basement without causing any damage to our belongings beyond what actually needed to be removed because of the water damage. The mitigation and drying process took place over about two weeks, and the only real difficulty we had during the whole ordeal was dealing with our insurance company. Chris and his team were professional, efficient, communicative, and got the job done, setting us up for the eventual renovations. Hopefully we never need this kind of service again, but if we do, their business card is on our refrigerator just in case. Services Water damage-related cleanup & repair

From Google

Matthew Howard 5 of 5

Came over quickly and helped me remediate a large water leak Services Water damage-related cleanup & repair, Water damage-related mold removal

From Google

Doug Rider 5 of 5

Great price Services Water damage-related cleanup & repair

From Google

Nate Winans 5 of 5

These guys are super responsive, organized, and professional. Highly recommend using them!

From Google

Peter Lemonides 5 of 5

Reasonable price The insurance company paid directly so their price had to be reasonable. Whenever I called, I spoke directly with the owner and his crew showed up on time and did a thorough removal of damaged material and follow up inspections to make sure everything was dry and mold free. Services Mold inspection, Water damage-related cleanup & repair

From Google

Bernard Karpf 5 of 5

Very good work. Responsive. I would recommend them for mold removal. We needed a new bathroom, and they were able to do that, in good time, reasonably priced. Services Water damage-related mold removal

From Google

Katelyn Page 5 of 5

Chris from fire water pros was very professional, and helped make the headache of dealing with my home a mess stress free. I felt very secure leaving him in charge of the hefty project I had for him. Services Water damage-related cleanup & repair

From Google

Harold Cutler 5 of 5

Provided great insights to address a significant water problem. Would recommend to anyone. Services Mold inspection

From Google

Meng Zheng 5 of 5

Great to work with!! Very fast and efficient. Will always answer your calls!!

From Google

Colleen Sherwood 5 of 5

Great price Chris and his team washed the nasty fire smell out of my clothes when I had a house fire. Everything came back folded and smelling great! Thank you so much! And they billed my insurance company so it didn't cost me a dime. Services Water damage-related cleanup & repair

From Google

Owen Blye 5 of 5

I had a 10 unit apartment building with a major flood event. Chris handled it like a pro and made the process as easy as it could be given the circumstances - I couldn’t have asked for more. Highly recommend.

From Google

james wood 5 of 5

Reasonable price I cant say i have anything bad to say about this company. I had a small basement fire January 24th and I called them the next morning after the fire and they were there the same day or maybe the next, I dont recall but they got thete quick regardless. They installed large air purifiers and large de-humidifers in basement to help with the smoke and water damages. Chris was easy to deal with and kept it professional the whole time. Chris explained all scopes of work they were going to perform and made sure everything was OK with me before doing any work. The work crew that was at my house remodeling my house did a great job and the workers were very friendly every single time they were at my house. They worked quick but we'll. The cleaning lady's that came to clean the whole house (walls, floors, carpet, bathroom, basement) exceeded my expectations. Those lady's made the house look close to new and could barely tell there was any smoke damages. Overall, I would personally hire this company again in the future. Prices seemed to be fair considering the extensive work that needed to be done. At the end of the day, fire water pros did exactly what they were hired to do, they kept it professional the entire time and Chris was in contact with me multiple times explaining everything very well and made sure to answers all and any questions I had. Outstanding experience with this company. Services Remodeling, Water damage-related cleanup & repair, Fire damage cleanup & repair, Flooring

From Google

Bob Ellsworth 5 of 5

Reasonable price Very helpful. Understands how to deal with insurance issues and gets things done. Services Mold inspection, Water damage-related cleanup & repair

From Google

John O'Neill 5 of 5

Reasonable price I live remotely from the property and needed someone who would follow through and his team did that. More importantly, when I called Chris he answered his phone 90% of the time. If not, he was calling me back in minutes. Communications is important in a crisis! I knew what was needed and when it got done despite my distance from the situation. Services Water damage-related cleanup & repair

From Google

Wilkeyden Lopez 5 of 5

Great price I am sincerely grateful to the Fire Water Pros team. My house burned down—the basement and kitchen. I only called Fire Water Pros because a neighbor recommended them, and they truly did a great job on my house. The price was fantastic, too. I am very, very grateful and will definitely contact them for other projects. Thank you, Fire Water Pros team and Chris Dailey. Services Fire damage cleanup & repair

From Google

Margaret 5 of 5

Chris and his staff were prompt and courteous. I would highly recommend them. Services Mold inspection, Water damage-related mold removal

From Google

cindy meres 5 of 5

Reasonable price Chris Dailey and his entire crew were extremely professional, patient and kind throughout the entire process. My basement was flooded with approximately eight inches of water. I called and the response was immediate. I ended up needing both inside and outside work done to fix the problem. Fire Water Pros staff was wonderful to work with and were very good at explaining the process and details as they went along. They made a very stressful situation easier every step of the way. Chris was always just a phone call or text away and made me feel like I was his only priority. I would highly recommend them. Services Water damage-related cleanup & repair

From Google

Ramona Ruiz 5 of 5

Great price I'm so grateful to my neighbor who recommended Fire Water Pros. They're the best! I called them at 5 am and they responded quickly because I had a problem with my dishwasher. The water line burst and flooded my kitchen and basement. The crew arrived at my house at 7am quickly fixed the line, lowered the appliances, and cleaned everything. I'm so grateful to the team and I recommend them 100%. Thanks you, Chris Dalley. Services Remodeling

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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