Phoenix

1-800 WATER DAMAGE of Phoenix

5.0 of 5

Average of 70 Google reviews

Positive and negative reviews

  • Positive 70 reviews, 100% of all reviews
  • Negative 0 reviews, 0% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About 1-800 WATER DAMAGE of Phoenix

  • 24/7 emergency service

The Phoenix location of the 1-800 WATER DAMAGE franchise network is independently owned and serves Phoenix, Peoria, Glendale and nearby areas. It cleans up and repairs homes and businesses after water, flood, fire, smoke, sewage and mold damage, and it works with insurance companies on claims.

Services

  • Water damage
  • Mold remediation
  • Fire damage

They offer

  • Free estimates

From their website, 1800waterdamage.com, as of October 20, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"we offer emergency response, 24 hours a day, 7 days a week"
Water damage
"Water & Flood Damage Restoration"
Mold remediation
"Mold Removal Services"
Fire damage
"Fire & Smoke Damage Restoration"
Free estimates
"Get Your Free Estimate Now"

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Fast arrivals, even at night

  2. Fair prices, only needed work

  3. Clear updates throughout the job

  4. Thorough drying and mold removal

  • Reviews used: 70
  • Made on October 20, 2026
How summaries are made
Call (602) 715-2225Visit website

License record

Not checked by FairPipes yet

We do not have license records for Arizona yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every dayOpen 24 hours

Hours as listed on Google; we have not checked them.

Listing data from Overture Maps Foundation

Reviews

From Google

Daniel Kapelle 5 of 5

I reached out to Tom and the team at 1-800 water damage after mold exposure in our home. They contacted me instantly and walked us through what we needed to do as well as all we needed to consider. They also provided referrals to air quality testing resources and let us know what to expect if we decided to pursue testing. I was highly impressed and so thankful for not only their help and guidance, but also their customer service. Exceptional! Highly recommend!

Business reply

1-800 WATER DAMAGE of Phoenix

  • October 2026

Thank you so much, Daniel, for the wonderful review! We’re glad Tom and our team could respond quickly and provide the guidance and support you needed. We truly appreciate your trust and recommendation!

From Google

Cliff Franklin 5 of 5

Fantastic response time and excellent professional service from both Thomas and Jordan. We had a huge storm last Wednesday and Thomas was here that afternoon and we were fully set up by the next morning. The drying equipment was removed yesterday. Thanks for a job very well done! This is absolutely the right company to call.

Business reply

1-800 WATER DAMAGE of Phoenix

  • September 2026

Thank you, Cliff! We're thrilled to hear that Thomas and Jordan provided excellent service during such a challenging time. Timely support is our priority, and your feedback means a lot to us. We're glad everything went smoothly and appreciate your recommendation!

From Google

David Johnstone 5 of 5

Found a leak in a sink drain pipe. Tom and his team came out promptly to clean the moldy, wet side of the cabinet and wall. I will happily use 1800 water damage again.

Business reply

1-800 WATER DAMAGE of Phoenix

  • September 2026

Thank you so much for taking the time to share your experience! We’re so glad Tom and our team were able to respond quickly and take care of the water damage and mold cleanup. We know unexpected leaks can be stressful, so we’re happy we could make the process easier for you. We truly appreciate your trust in 1-800 WATER DAMAGE of PHOENIX, and we are happy to help anytime.

From Google

Sammy Zakhary 5 of 5

I highly recommend Thomas and 1-800 WATER DAMAGE of Phoenix! From the moment he arrived, his professionalism and transparency stood out. He completely put our minds at ease by showing us his exact credentials and state compliance under his Arizona Registrar of Contractors (ROC) R-62 classification. His business is officially certified by the United States Environmental Protection Agency under EPA Lead-Safe Certification # NAT-F115336-3, which legally permits them to conduct lead-based paint remediation, renovation, and repair work safely under federal TSCA regulations. Additionally, 1-800 WATER DAMAGE of Phoenix is registered as an official IICRC Certified Firm (Company # 215353). The IICRC is the premier global authority that writes the official standards for property restoration, mold remediation, and drying. On top of that, Tom's personal IICRC Register Number is 194713, making him an elite, master-certified expert in fields like water restoration and microbial remediation. He answered all of our questions patiently and honestly, with zero high-pressure sales tactics. He came out to our home immediately, accurately assessed the damage, and got his crew started quickly. The quality of the repair work has been absolutely excellent. If you want a kind, honest, and incredibly qualified expert who does everything strictly by federal, global, and state guidelines, call Tom!

Business reply

1-800 WATER DAMAGE of Phoenix

  • August 2026

Thank you so much for your incredibly thoughtful and detailed review! We truly appreciate you taking the time to share your experience and highlight the certifications and standards we work hard to maintain. Tom and our entire team believe that honesty, transparency, and educating our customers are just as important as providing quality restoration services. We're so glad we could put your mind at ease, respond quickly, and help you through the process with confidence. Thank you for trusting 1-800 WATER DAMAGE of Phoenix with your home. Your recommendation means a great deal to us, and we're grateful for the opportunity to serve you. If you ever need us in the future, we're just a phone call away!

From Google

Chanda 5 of 5

I had a water leak and they immediately came out that day to assess the situation. They did a very thorough demolition and dryout. They also tested for mold before I had the bathroom put back together. Very happy with their service and would highly recommend! ⭐️⭐️⭐️⭐️⭐️

Business reply

1-800 WATER DAMAGE of Phoenix

  • July 2026

Thank you so much Chanda for your kind review! We're glad we could respond quickly and help minimize the damage. Our team takes pride in being thorough throughout the entire process—from the initial demolition and dry-out to making sure everything was properly tested before reconstruction began. We truly appreciate your trust in us and your recommendation. If you ever need us again, we're always here to help!

From Google

Heather Olson 5 of 5

  • Edited
If I could give 10 stars, I would! I have used their services personally and referred them to numerous clients. I am in the insurance industry and appreciate that they give options in regards to filing a claim versus paying out of pocket. They are quick to respond and very knowledgeable and professional. They have the highest integrity which is rare in their industry. I highly recommend Tom and his team. They are a family owned and operated business.

Business reply

1-800 WATER DAMAGE of Phoenix

  • October 2018

Thank you for taking the time to leave us a review. We appreciate your business and the kind words.

From Google

Scott Shepard 5 of 5

Super fast response, great to work with and a fair price. What more could you ask for.

Business reply

1-800 WATER DAMAGE of Phoenix

  • May 2026

Thanks for the fantastic feedback, Scott! We're thrilled to hear about your experience with our quick response and pricing. Your satisfaction means a lot to us, we appreciate your business.

From Google

Carla Carter 5 of 5

This company has been awesome to work with! Would highly recommend them.

Business reply

1-800 WATER DAMAGE of Phoenix

  • April 2026

Thank you, Carla! We’re thrilled to hear you had a fantastic experience with us. Your recommendation means a lot, and we’re here to help whenever you need us!

From Google

Stacey Canning 5 of 5

We are so grateful for Tom Hodges! After our bathroom flooded, he showed up quickly and did an amazing job getting all the water out from behind the walls and drying everything properly so we could move forward with new flooring. He was thorough, professional, and cleaned everything up when he was finished. Highly recommend him!

Business reply

1-800 WATER DAMAGE of Phoenix

  • April 2026

Thank you so much for your kind words! We’re incredibly grateful for the opportunity to help during such a stressful situation. Tom takes a lot of pride in making sure everything is handled thoroughly and professionally, and it means a lot to know his hard work made a difference. We truly appreciate your recommendation and are always here if you ever need us again!

From Google

Anita Sanda 5 of 5

We’ve personally used 1-800 WATER DAMAGE at our home more than once, and each experience has been excellent. On one occasion, I noticed water leaking from our water heater in the evening when I had a lot planned the next day which added stress since I didn’t have time to deal with it. Their team responded quickly and took control of the situation right away. They promptly set up drying fans, removed the drywall on the raised water heater platform that needed attention, and made sure the area was thoroughly dried to prevent further damage. They didn’t just set equipment and leave, they came back multiple times to monitor the progress and ensured everything was completely dry. Their professionalism, communication, and attention to detail gave us real peace of mind. We would absolutely recommend them to anyone dealing with water damage.

Business reply

1-800 WATER DAMAGE of Phoenix

  • March 2026

Thank you so much for your continued trust in 1-800 WATER DAMAGE of Phoenix! We know how stressful a water heater leak can be, especially at a busy time, so we’re glad our team could respond quickly and take care of everything the right way. We truly appreciate your recommendation and we are always here if you need us again!

From Google

Jay Holm 5 of 5

Overall, really good experience. Jordan was professional, knowledgable, communicative, and overall a cool dude. Did a thorough job, even testing for mold after the job to make sure they got rid of it. He also came in on his days off a few times to help us out, so really went the extra mile. Would recommend their services.

Business reply

1-800 WATER DAMAGE of Phoenix

  • March 2026

Thank you so much for the thoughtful review! We’re thrilled to hear you had such a great experience. We’ll be sure to pass your kind words along to Jordan and it means a lot that you noticed the extra effort he put in. Making sure everything is handled properly including post-job mold testing — is just part of our commitment to doing the job right. We really appreciate the recommendation and are grateful you trusted us to help. If you ever need anything in the future, we’re here for you!

From Google

Dumpster Intervention Patrol 5 of 5

Tom Hodges provides outstanding professionalism in restoration services. 1-800 Water Damage of Phoenix brings leadership, guidance, and care to every client during stressful situations.

Business reply

1-800 WATER DAMAGE of Phoenix

  • October 2025

Thank you for your fantastic feedback! We're thrilled to hear that Tom's professionalism and our team's support made a positive impact during a challenging time. We appreciate your recognition of our dedication to excellent service!

From Google

Joe Quesada 5 of 5

Alicia and Tom were amazing came to my house to check out the possibility of water damage. They showed up on time, called ahead and were friendly. The main thing that stood out was there honesty and integrity of my home. Turns out no water damage, but if I ever do I will be calling 1-800-water-damage. Thank you

Business reply

1-800 WATER DAMAGE of Phoenix

  • October 2025

"Thank you so much, Joe, for taking a moment to share your thoughts with us! We're really glad to hear that you didn't need our services in the end. Your feedback means a lot to us!

From Google

Dana Kupper 5 of 5

Highly recommend 1-800 WATER DAMAGE. They are honest, reliable, and truly care about their customers. It’s hard to find a company you can trust, but they exceeded our expectations. Highly recommend!

Business reply

1-800 WATER DAMAGE of Phoenix

  • October 2025

Thank you so much, Dana! Your kind words truly mean the world to us. We're incredibly grateful that you took the time to share your experience. Your feedback inspires us to keep doing our best!

From Google

Russ Hyman 5 of 5

Alicia and I have been referring each other and I haven’t heard anything but positive things about her company. In the restoration industry it’s unique to experience high ethics and great quality. Call 1-800 water damage if you see anything moisture or fire related.

Business reply

1-800 WATER DAMAGE of Phoenix

  • October 2025

Thank you, Russ! We appreciate the chance to work with you. It inspires us to partner with companies that share our core values and vision. I look forward to positively impacting homeowners by working together in the future.

From Google

Sandy Walker 5 of 5

Fast response time. Did a great job with our water damage in the laundry room. Highly recommend.

Business reply

1-800 WATER DAMAGE of Phoenix

  • October 2025

Thank you, Sandy, for taking the time to leave us a review. We truly enjoy working with homeowners like you.

From Google

F&M Services Francisco Espinoza 5 of 5

Thank you for helping out a client of mine. Will keep referring to my customers,

Business reply

1-800 WATER DAMAGE of Phoenix

  • October 2025

Thanks a lot for your review! We love teaming up with companies that have the same passion. Here's to working together to make a positive difference for homeowners!

From Google

Martha Reyes 5 of 5

I absolutely had an amazing experience with 1-800 water damage I had a several issues to be fixed around my house amazing work done and very polite and professional besides the great service I had many questions to be answered and I was impressed with the patience and support Kobe was amazing help and very explaining to every issue my house was having.

Business reply

1-800 WATER DAMAGE of Phoenix

  • October 2025

Thank you, Martha, for your kind words. I'm happy to hear that Kobe took great care of you. He is one of our best. Sincerely, Alicia Hodges

From Google

Leticia Millan 5 of 5

My family can surely say 1-800 Water takes great pride in leaving the job given with great satisfactory to us customers. I am sending a review on behalf of my mother who is not tech savvy. We are thankful to your team as Kobe made a water damage/mold disaster appear as it never occurred. You all were very responsive and careful with her home. It was a refreshing and great experience in an unfortunate situation. Highly recommending A+++!

Business reply

1-800 WATER DAMAGE of Phoenix

  • October 2025

Thank you very much, Leticia, for sharing your review with us. We sincerely regret that your mother experienced water and mold damage, but we are grateful that you chose us to assist her. We wish you and your mother all the best. Sincerely, Alicia Hodges

From Google

Elyssa C 5 of 5

1-800 Water Damage went above and beyond for me! Couldn’t have found anyone better to fix the flood going on in my basement. 100% recommend them. Staff is Amazing, communication skills on point, Work excellent. Kobe is the one who helped me out and he was so helpful and talked to me about the whole process that has to be done. Amazing work Guys keep it up !!! 👍

Business reply

1-800 WATER DAMAGE of Phoenix

  • October 2025

Thank you, Elyssa, for sharing your wonderful experience with us. I'm pleased to hear about Kobe's helpfulness and efforts during this unfortunate time. Thank you for choosing us to help. We wish you all the best. Sincerely, Alicia Hodges

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About 1-800 WATER DAMAGE of Phoenix

From their website, 1800waterdamage.com, as of October 20, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"we offer emergency response, 24 hours a day, 7 days a week"
Water damage
"Water & Flood Damage Restoration"
Mold remediation
"Mold Removal Services"
Fire damage
"Fire & Smoke Damage Restoration"
Free estimates
"Get Your Free Estimate Now"

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads the reviews with 1 to 3 stars first, then a random sample of the rest. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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