Phoenix

Servicemaster Restoration By Tactical

4.3 of 5

Average of 18 Google reviews

Positive and negative reviews

  • Positive 15 reviews, 83% of all reviews
  • Negative 3 reviews, 17% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Call (602) 962-1219Visit website

License record

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Details

Hours
  • Monday8:30 am to 5:00 pm
  • Tuesday through Friday8:00 am to 5:00 pm
  • Saturday and SundayClosed

Hours as listed on Google; we have not checked them.

Listing data from Overture Maps Foundation

Reviews

From Google

Bill Bonney 1 of 5

Would give 0 stars if that were an option. I strongly recommend avoiding this company if you can. From the beginning, the work felt rushed and low quality, with corners clearly being cut while insurance was billed premium prices. Communication was poor throughout, and attention to detail was consistently lacking. Part of the bathroom remodel was my responsibility since insurance wouldn’t cover the undamaged portion. I quickly realized something was off once I started seeing their pricing. They quoted $3,400 for a glass shower door—I had it done elsewhere for $1,700. They also quoted nearly $9,000 for a walk-in shower with basic white subway tile; I ultimately had it completed with excellent craftsmanship for $6,400. I eventually stopped the job altogether after repeated issues, including reinstalling a mirror without leaving space for a backsplash—despite that being clearly discussed. To make matters worse, they used a black tar-like adhesive that made the mirror nearly impossible to remove without breaking it and caused wall damage. Years later, I’m still dealing with problems caused by their work. I initially hesitated to leave a review because the owner, Corey, came as a personal recommendation. The final straw, however, was the LVP flooring installed by their subcontractor. About two years after installation, the planks began cupping and shifting. I brought in multiple flooring contractors for repair quotes (around $1,500), and every single one said the same thing: the flooring was not installed correctly. There was insufficient expansion space, no transitions, and likely no vapor barrier—especially concerning given this was part of a flood mitigation project. When I raised these concerns, I was met with deflection and avoidance. Eventually, Alex acknowledged that corners were cut, but claimed it wasn’t “legally required” at the time. Even if that were true, manufacturer recommendations exist for a reason—especially after flood damage. I still tried to resolve things reasonably and asked for a fair quote to fix the issue and move on. Their response was a $2,484 quote—nearly $1,000 more than every other contractor. Between the overpricing, poor workmanship, lack of accountability, and long-term issues I’m still dealing with, this was an extremely frustrating experience. I would not use this company again.

From Google

Jeff Dornberg 5 of 5

Great Restoration company!

From Google

CT Thomas 5 of 5

These guys are the best in the business. They came out and gave me a fair price and they did an excellent job. They can handle any level of restoration that you may need. These guys ROCK!

From Google

Coe Mangisi 5 of 5

From Google

Jessie Lee 1 of 5

Terrible communication and even worse attention to detail. Do not even slightly recommend.

From Google

Virginia Garcia 5 of 5

From Google

Alfredo Rodulfo 5 of 5

Good company

From Google

Maurice Collins 5 of 5

From Google

Heather Isaac 5 of 5

  • Edited

From Google

mike pribble 5 of 5

Great company strong values

From Google

James Ray 5 of 5

Great service and friendly

From Google

Kyle Garrity 1 of 5

Their driver is driving so aggressively on the highway. Speeding, cutting me off and giving me the bird multiple times. Pretty smart to act like that with your company logo and phone numbers on your truck.

From Google

Steve Ziemer 5 of 5

From Google

Girl Trinity 5 of 5

Fast response time to address my needs, fair estimates, expert workmanship, and consistent follow up by the owner until I was happy with the project. Thank you

From Google

Erin Reese 5 of 5

From Google

Skyler Nall 5 of 5

From Google

Jose Mendoza 5 of 5

From Google

Daniel Carrillo 5 of 5

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

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