Brockport

W C Converse Plumbing & Heating

5.0 of 5

Average of 16 Google reviews

Positive and negative reviews

  • Positive 16 reviews, 100% of all reviews
  • Negative 0 reviews, 0% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Fast responses and arrivals

  2. Reasonable prices

  3. Quality of the work

  • Written reviews used: 13
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (585) 955-3400Visit website

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Reviews

From Google

John Will 5 of 5

Our water heater died overnight. I made a call to Scott before 8 am, and our new unit was in place and heating by 1 pm. Great work. Great price.

From Google

Jim Scheid 5 of 5

THE OWNER IS AN EXCELLENT PERSON TO TALK WITH. CAME TO MY HOME TO ASSESS WHAT NEEDS TO BE DONE. NEEDED A SUMP PUMP & HOOKUPS TO REPLACE MY CURRENT ONE. HGE ANALYZED EVERYTHING. GAVE A VERY CAREFUL ANALYSIS OF WHAT IS NEEDED. OFFERED A LIBERTY SUMP PUMP—THE BEST IN THE COUNTRY. GAVE A COST PRICE BY TEXT AND TIME WHEN HE WIOULD BE COMING OVER—VERY ACCURATE AND ON-TIME. HAD A NEW ASSISTANT WHO HELPED HIM A LOT. GOT THE JOB DONE IS ABOUT A LITTLE MORE THAN AN HOUR. HIS ASSISTANT EVEN SHOVELED SOME SNOW OFF MY DRIVEWAY—I NEVER ASKED FOR THAT. VERY KIND TO DO THAT. HAD GOOD TIME TALKING WITH THEM ABOUT DOGS AND LAUGHING ABOUT THINGS. VERY PLEASANT. GOT A FANTASTIC PRICE FOR EVERYTHING. IF YOU NEED PLUMBING WORK, ETC. GO WITH THESE PEOPLE

From Google

richard wiest 5 of 5

I was doing some repair work and got in over my head. Long story short: the water supply valve to my new toilet gave way and I had to turn off the water supply to my upstairs bathroom. I literally spent four hours trying to fix the problem,. My wife was not happy. I called Scott (the owner) and he literally dropped everything and came out to my house. This was 6:30 at night with a major snow storm coming in. Scott was at my house within 20 minutes of my call and in less than half an hour he had the problem fixed with a new pipe and valve. He was courteous and answered all of my questions. Cost me $200, but totally worth it. Happy wife. Happy life. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Service not listed

From Google

Jason Foley 5 of 5

Does a great job

From Google

mark jacobs 5 of 5

Service was very good quick arrival reasonable rate.

From Google

Jamie Horton 5 of 5

⭐️⭐️⭐️⭐️⭐️- We had no heat when it was almost zero outside. Answered first call and was accommodating with coming right over. He fixed the issue and it was a very reasonable price. I will never use anyone else but them from here on out. Positive Responsiveness

From Google

Mark Burdick 5 of 5

Quick response

From Google

Bob Vetere 5 of 5

From Google

AnnMarie Houseman 5 of 5

Scott came out the same day I called, twice actually. He was wonderful. I would highly recommend him. Positive Responsiveness, Punctuality

From Google

Martini1k K 5 of 5

From Google

marcia schenk 5 of 5

Great service!! This business repaired our furnace efficiently, timely and reasonably. Highly recommended! Thank you for your expertise.

From Google

Mitch Johnson 5 of 5

Called at 11 p.m. he was at my door in a half hour and diagnosed problem very quickly. Great rate especially for the time of night.

From Google

Bridget Baker 5 of 5

Does a great job and reasonable priced

From Google

Diana Ciscoe 5 of 5

Scott went out of his way to accommodate my work hours. The work was top notch. He explained everything to me in terms I could understand, was prompt, and the price was very, very reasonable. I am so happy to have found W C Converse Plumbing. I can't imagine ever calling anyone else for my plumbing or heating needs! I highly recommend this company.

From Google

mary ann mccullough 5 of 5

From Google

Gene R. 5 of 5

I trust WC Converse for all of my Plumbing and Heating needs. I own several rental properties as well as my home all on the west side of Rochester. Scott always makes himself available on short notice to keep the houses comfortable and the water flowing (and draining). I would and have recommended him to my friends and family. We all need to be able to say “I have a Guy for that!” and when it comes to heating, air conditioning or plumbing Scott at WC Converse is my Guy.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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