Brockport

Aaa Suburban Septic

4.6 of 5

Average of 41 Google reviews

Positive and negative reviews

  • Positive 37 reviews, 90% of all reviews
  • Negative 4 reviews, 10% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Quality of the work

  2. Reviewers praise knowledgeable, informative service

  3. Reasonable prices

  4. Prompt, on-time service

What reviewers dislike

  1. Calls went unanswered

  • Written reviews used: 32
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From Google

Call (585) 723-1230Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Friday 9:00 am to 6:00 pm
  • Saturday and Sunday Closed

Hours as listed on Google; we have not checked them.

Reviews

From Google

karen schmitt 5 of 5

Great price Services Sewer cleaning

From Google

David Czarniak 1 of 5

I had a septic pump scheduled, took the day off from work to be home, and they never showed up. Never called to explain why either. I called them three times to see what was going on, but was never contacted back. I understand things happen, jobs take too long and schedules get pushed back. But to no-call, no-show, and never followup is simply not a good way to run a business. Use someone who respects your time.

From Google

Rich Miller 5 of 5

Dave and his team are our GO-TO GUYS when it comes to Septic System Services in Western New York! He's done hundreds of inspections and pump-outs, repairs and complete system installations. This Company is RELIABLE to a fault and shoots straight with you when you and your Clients need to know what's going on and how to best manage a system into the future.

From Google

S Romano 5 of 5

Great price David was able to come to the house to help with short notice, did an amazing job at a great price. He is always knowledgeable and tries to educate us on how to prevent issues in the future saving us more money and stress later on. Highly recommend.

From Google

Alex Schlageter 5 of 5

We used AAA septic & have nothing but great things to say. Dave the owner is absolutely as honest as they come. Definitely recommend him over the many other septic companies we came across. Thx again Dave.

From Google

Rachel Coss 5 of 5

I can’t say enough good things about Dave and his crew! We were told 3 years ago we needed a new leach line at a cost of 10 grand well a lot of people we couldn’t afford that at the time so we were pumping it every year. Thank God our normal company could not come when we needed them, called AAA Suburban and thought I whoever that could come before that weekend! Thank God These guys came! I had told him what the other company told us… he got to looking and we had water dripping from a pipe with no water running in the house. Dave came in checked the tank on the toilets and said I bet these are leaking! Sure enough they were he told us this simple trick to do and we have no more issues! Every thing works great! He showed my husband how to check to make sure the drip stopped and it did!!! Thank You Dave for telling us the problem!!!

From Google

Autumn Resides 5 of 5

Couldn't have picked a better company for the job we needed done, not to mention the most reasonable price for everything that needed repair. Professional, thorough, and my 2 year old son adored Dave and Bill (mostly their excavator) while they were here working. Thank you guys for all of your hard work!

From Google

Nancy Barklund 5 of 5

Did a great job finding our septic issue and fixing it at a good price. Definitely recommend to anyone looking for septic service.

From Google

Rachel Moose 5 of 5

Dave has been servicing my septic for almost 10 yrs. Always excellent service. My final service with him as i have sold my home but i will be leaving his number with the new owner! Thanks for everything!

From Google

Kate P 5 of 5

Dave is the best! I had water bubbling up from my tank lid and was dreading a major issue - Dave came out in about a week to check it out and wound up discovering a minor clog. Took care of it right away for me. Dave was very professional, smart, and kind throughout our discussion. I appreciate that he explained things to me and made sure I had the relevant information. Thanks so much, Dave!

From Google

Tom Marshall 5 of 5

From Google

mark lessar 5 of 5

From Google

Tom V 5 of 5

They were on time and they did a great job.

From Google

Ron Schutt 5 of 5

Great workers. Honest and knowledgeable. Will always use them in the future.

From Google

Vadim Odeychuk 5 of 5

Did a good and quick job

From Google

mike martin 5 of 5

Good to do business with nice folks,thank you

From Google

Joe Shmo 5 of 5

These guys were great! Professional, courteous and on time. Did great work also!

From Google

Briana Bosworth 1 of 5

DO NOT USE AAA. Their poor work with improper materials caused our entire pump to catch on fire!!!!! See picture!! we purchased a home in 2020. Paperwork left to us showed AAA installed a new tank and pump in 2019. Today, we discovered the pump they installed was installed with parts that ARE NOT WATERPROOF. Casings on the end that weren’t waterproof, caught on fire, thus causing a LARGE fire and major problem. We are extremely lucky this did not explode, or turn into a labor problem. I have all of the old paperwork proving they installed this FAULTY and dangerous pump that could’ve caused an explosion and killed our children. AAA is the worst around. I’m thankful when we previously called them for assistance with the septic, they no showed but I am thankful they reiterated they did in fact complete this job. See picture Negative Responsiveness, Quality, Professionalism, Value Services Sump pump installation, Drain cleaning

From Google

jamie bracken 5 of 5

From Google

Edward Marrese 1 of 5

Never called me back

Showing 20 of 41 reviews

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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