From Google
T J
They were so unprofessional and inconsiderate. I tried calling to rectify the situation and never received a call back.
4.5 of 5
Average of 32 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Reviewers praise professional and courteous service
Quick responses and scheduling
Quality of the work
Fair or reasonable prices
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
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Hours as listed on Google; we have not checked them.
From Google
T J
They were so unprofessional and inconsiderate. I tried calling to rectify the situation and never received a call back.
From Google
M Santee
Be very leary of this contractor who does work for National Fuel, they damaged my driveway further and say they are not responsible. To top it off it tooks month before they even responded with that. If I could give them a 0 star rating that would be it. Negative Responsiveness, Professionalism
From Google
Todd Croce
Great crew. Professional and courteous. They were doing a gas company contract line replacement and did an absolutely fantastic job. Very nice guys and work was expertly performed. New exterior meter looks great! 👍🏼
From Google
Robert Bennett
Lou Was very knowledgeable and professional. Fixed my furnace and made recommendations. Will use them again Positive Responsiveness, Punctuality, Professionalism Services Service not listed
From Google
lori jacovino
Lou replaced toilet and flang he was right on time and had everything done quickly. Great job.
From Google
sarah kary
Lou came out to unclog our main line. He was fast and friendly. I really liked their service and would definitely recommend them. Positive Responsiveness, Punctuality, Quality, Professionalism
From Google
Lois Mackiewicz
My Samsung ductless A/C /heating unit was installed on June 3, 2019 and has not worked for months. I have called and emailed multiple times. A technician finally came out but did not know the problem. He was going to try to recharge the unit and came back 2 more times without the proper equipment and did nothing. I called and called with no reply. My unit is still not working and the company will not return my calls. I am basically sitting with a $3,200 unit that i can't use. I would never recommend this company. I am a senior and was hoping to use this unit as a heating source this winter. If I could give the company no stars I would.
From Google
Scott Baun
It's taken me almost 10 months to post this but had to get it out. VIO plumbing did a quality job fixing my broken baseboard heating pipe for a great price. They also came back a day later to work on a non related furnace issue free of charge.
From Google
Heather Fogarty
Called Alex due to an emergency leak in our laundry room, he was out to the house within hours and quickly and easily rectified the problem. He was very patient and looked at a few other things while he was at the house. Very knowledgeable, friendly, and patient. Thanks for what you do!
From Google
Michelle Buchheit
I would highly recommend Vio plumbing they did a great job!!!!
Business reply
Vio Plumbing & Mechanical, LLC.
Thank you for the great review
From Google
Ken Krueger
Great guys very professional couldn't ask for more replaced my boiler next day thanks to Alex
Business reply
Vio Plumbing & Mechanical, LLC.
Thank you, glad we could help with your boiler
From Google
Shel Lynn
From Google
Victoria Schreiner
They were awesome! Vio Plumbing and Mechanical helped us with our broken furnace by fully replacing it within 12 hours of breaking, on the coldest day of the year! Very professional and efficient.
From Google
Kelli Jean
I highly recommend Vio for any/all of your plumbing/construction needs!! I contacted them for a commercial job, and being later in the evening, I left a voicemail not expecting a return call until the next day, but was pleasently surprised when Al called me within an hour of my message! Though he already had a pretty packed schedule of work, he was still flexible enough to accomodate my chaotic schedule as well and came in the following day!! He installed a commercial ice machine and water filter, repaired a few faucets and a drain and is coming back to install/replace more faucets...all of this in just half a day! The work was done efficiently, cost-effectively and also left very clean. I will definitely continue to use Vio for all of our plumbing needs at my new store and am so thankful to have found them.
From Google
Brenda McCabe
Alex promptly came to my home to give me an estimate..he was polite and curteous..
From Google
Dana Zimbardi
Good job reasonable prices.
From Google
Lynn Norberg
VIO plumbing was hired to do the plumbing in our home after a fire. I also had to have them do some outside work when we noticed water seeping into our bacement while the rebuild was being done in the spring of this year. It took some time getting fit in their schedule with all the rain. They finally we're able to fit me in . I thought the work was going well and looking good. They were notified about the ruts left in our neighbors yard that they needed to repair. As summer approached grass grew and the ruts were not repaired. Then after a month of finally being home, (Septenver 2018), I noticed my sons bathroom shower doors were installed backwards and not closing properly allowing water to escape onto the floor outside the shower. There were areas in both our bathrooms where they missed grouting all together. I contacted them by email in September and again in October asking for them to come repair their work correctly I received a call in October stating they would check their schedule and find out when they could fit me in. They were also contacted many times, by the general contractor who hired them to do my home. In November I sent a letter again asking for repairs to be completed by Thanksgiving or further actions would be taken. To date (11/26/18) they have ignored my texts and letters along with notices from the contractor. I guess I shouldn't have had them paid in full. Be aware of this if you decide to hire them. If you find a problem after the work is done, you will probably not get them back to fix their mistakes and as they said they don't do landscaping, so when they get stuck in your yard or neighbors yard and make ruts, or leave large piles of rocks, dirt and clay, be prepared to pay someone else or repair it yourself.
From Google
Zachary Corson
These guys are great. Had issues that other plumbers and electricians could not figure out and they solved my boiler issue in no time. True to their craft, you will not find better.
From Google
Queduin Rondon
Great service very professional
From Google
Julie Heltz
Amazing service, able to schedule quickly. They worked quietly and made sure to clean up after. Al also noticed another problem with a different unit and replaced that part as well. I would absolutely recommend Vio plumbing and mechanical to my friends and family.
Showing 20 of 32 reviews
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From Google
Business reply
Vio Plumbing & Mechanical, LLC.
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