Warsaw

T & D Plumbing & Heating

4.1 of 5

Average of 35 Google reviews

Positive and negative reviews

  • Positive 27 reviews, 77% of all reviews
  • Negative 5 reviews, 14% of all reviews
  • Not counted 3 reviews, 9% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise knowledgeable, professional service

  2. Prompt service

  3. Reasonable prices

What reviewers dislike

  1. Reviewers report delayed visits or missed appointments

  2. Rude phone service

  • Written reviews used: 25
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (585) 786-2739Visit website

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We do not have license records for New York yet. Look up this business on the state licensing board's website.

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Reviews

From Google

barb morrissey 5 of 5

Great price | $1–100 T and D is excellent Services Toilet repair, Drain cleaning, Plumbing leak detection, Faucet repair

From Google

Brandon Snyder 5 of 5

Great price | $100–200 Very prompt and timely had us back with heat in no time very professional and knowledgeable highly recommend

From Google

Bill Neal 5 of 5

Excellent friendly service

From Google

Ted Warner 5 of 5

I received excellent service and a very nice, new, energy-efficient furnace at a very reasonable price. Tom always does excellent work for us.

From Google

Polly Wilcox 1 of 5

One of my family members tried to get help from them today. The woman was rude And said they have no help. Maybe you should just close down.

From Google

C W 5 of 5

I’ve used them 3 times now for various clogged drains in and outside of my house. They’re always prompt, knowledgeable and professional. T&D is reasonably priced too. I will not call anyone else.

From Google

Michael Griffith 5 of 5

Great job as always

From Google

Pamela DiNicola formerly Smith 3 of 5

Very nice guy but not happy with the fact that he stepped into my house without being invited. Also did not like that he installed the part without letting us know how much it was going to be to fix it. We had to have all the money right then. It was only $90 for him to come over and check out the furnace which is a really good price and he came over within 2 hours of us calling. I have never had that kind of service that quickly. Very kind to tell us exactly what was going on with the hating system.

From Google

Don Drakulich 1 of 5

The lady who answers the phone is impossible to work with. It also seems that if they don't already know you, they don't want to help you even for something simple. So being a new customer, don't expect them to show up Negative Responsiveness, Punctuality

From Google

J Cullinan 5 of 5

Excellent company. Hard working and very knowledgeable. Positive Responsiveness, Quality, Value

From Google

J Pozzy 5 of 5

Jay to the rescue. Had a problem with our kitchen sink. They dealt with it seven years ago. Had to wait a few days. They do not deal with mobile homes any more, but being they helped us out last time Jay came to the rescue and fixed it again for us.

From Google

Albert Keller 4 of 5

A little slow getting to our home ,but the installation was fast and professional

From Google

Ted Warner 5 of 5

Tom came out the morning we called. He fixed our furnace and had us heating our home before lunchtime. Very courteous and professional service.

From Google

kim gunsolus-Ingles 5 of 5

Excellent service, Jay is wonderful and very skilled.

From Google

Amity Muskopf 4 of 5

From Google

Cheryl Cook 5 of 5

From Google

Donald Nelson 5 of 5

From Google

Paige Bennett 5 of 5

Great service.

From Google

Timothy Ruffin 4 of 5

From Google

Elizabeth Clifford 3 of 5

I did not have any issues with the service being completed itself, but rather the customer service. I was unfortunately not notified by my landlord that they would be coming on Wednesday, and therefore received a phone call from the receptionist of this business. The receptionist was not friendly at all because they had been unable to get into my apartment, despite me not even being aware of them coming to do the repair that day. She was not very considerate of how I was not able to let them in because I was at work and not even there. I requested to have an appointment made instead so that I was there so they could get in, but they said I could leave it unlocked for the next morning. I was not very comfortable with the idea, but they at least came in to correct the problem. Overall, the attitude that I received from the receptionist was unprofessional. I appreciate the work that was done, but the tone for a misunderstanding was not. Services Garbage disposal repair

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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