Systems 2000 Plumbing Services

From Google

New Overpriced | $1,200–1,400 On August 25, 2026 we contacted System 2000 after normal work hours o replace the cold water flexible pipe feed for the kitchen sink. They had a minimum charge of two hours, with double time, plus the cost for any parts. The plumber was in the apartment fo approximatel 54 minutes and successfully fixed the sink. The original invoice amounted to $$958.39. I paid the bill. Several days later I got another invoice for $456.86 dollars for an additional hour. There was no additional hour and the firm used by credit card, with out my authorization to make a new charge. Our coop recommended this plumber. I will never use this vendor agaun and will continue toi fight the excess charges with my credit card company and NYS Consumer Affairs. Services Plumbing pipe repair

From Google

A scamming company that charges you about 2.5x the market price while wasting your time. The 2.9 stars on Google and 2.4 stars on yelp are self-explanatory (many of the sparse positive reviews are fake and from the employees). Summary: - scheduled for fixing three toilets at 9am - arrived at 930am and acted as if nothing was wrong - the task was to change the valve for two toilets and fix the odor coming from a third - I provided the valve for the first toilet already - the plumber said my valve had two missing parts and had to go get a new one, and then disappeared for over half an hour - I checked online and my valve was correct and it was an unopened box (not missing any parts), so I didn’t actually have to buy a new valve - it took around two hours for two people to change the valve for the first toilet, but I googled and it takes 45 minutes to change a valve (60 minutes for an amateur or non-professional) - they left again at 11:46 saying he had to get another more expensive valve for the second toilet (which I googled was untrue). They couldn’t just get the second valve the first time they disappeared? At 12:30, we ask them by text message where they went, and they said they were coming back - they returned at 1:06 and changed the second toilet valve until 1:52 (46 minutes, magically more than two times faster after I caught on to their schemes) - from 1:52 to 2:10, he went to check out the problem of the third toilet - at that point I just told them to leave, just to cut my losses - he opened his phone app and asked me to sign (it was already on the signature page which was a blank box). I told him to show me what I was signing. He then took his device back and then went back a page and proceeded to edit a lot of the details, before passing the phone back to me - I received the bill shortly after for five hours of work (presumably 0900-1400) which probably includes the half hour delay and fake lunch break. Surprisingly the valve for the first toilet was not on the bill, as the plumber knew I had already caught on to the scamming. The bill includes lots of miscellaneous items like cloths, rags, etc. I checked on Amazon that my second valve cost $29 but I was billed over 100 dollars for materials. - I confronted the company by email and receiving a template reply saying they would check with the mechanic with no apology or surprise, and then never received another reply (definitely scamming is the way they operate) - I filed a dispute with my credit card company and won (without a defense from the other side). I proceeded to send the credit card the videos I took of all our interactions and their arrival/departure/disappearance times to have them added to the fraud list - I reported to all of: plumbing licensing company, better business bureau, consumer protection office. You should do the same if you find yourself the victim of their plumbing scams - you can also try to get them off the recommended list for your building and report them if a kickback arrangement is there - despite all the above, the company decided to not reply after the first email - although the problem of my first two toilets was fixed (it was just changing a valve), so much time was wasted that I had to find another plumber to fix my third toilet. Probably their game plan was just to bill me a full day while endlessly disappearing in the middle

From Google

These guys are terrible. They block the whole 81st street and they dont care for anybody. Never seen none responsible people like them.

From Google

These guys they block the streets of our neighborhood and they are so rude.

From Google

$2,000+ This company was hired by my building and caused a flood in my apartment while I was at work. They did the work and tested the ac unit, told us everything was good. Then two days later it turns out left a valve open on the ac unit. My apartment filled with 2 inches of water. We lost belongings and our cat was traumatized. They tried to cover up their mistake saying it was a manufacturing issue with the unit. Big mess. It became a 2 month process of picking up the pieces. I will never let them back inside my home.

From Google

Overpriced | $1,000+ Bad service, bad attitude, and obnoxious prices. Stay away!!!

From Google

Overpriced | $1,000+ Scam artists indeed. We were charged an hour extra for work that was only 2 hours, most of which was waiting for basic parts they should have at hand already(2 inch copper pipe and valve). Stay away from these people. I also had called to question my bill and never got even a courtesy of a reply. We will certainly report this to the Better Business Bureau and make it our mission to warn other people in our building Services Toilet repair

From Google

Overpriced | $1,000+ I wish I had read these reviews, rather than trusting my super, who recommended these scam artists. If you are looking for an honest plumber, DO NOT USE SYSTEMS 2000. I was quoted $863 to fix my toilet when it flooded my apartment on a Sunday. The Systems 200 "plumber" spent several hours looking at the toilet and removed it from the bathroom to determine the cause of the leak. After doing that, he said the toilet should work. Two days later, when the toilet would not flush, another "plumber" from Systems 2000 spent several hours doing the same thing the technician did on Sunday. After he put the toilet back, he looked inside the tank and said the problem was caused by mismatched parts within the toilet tank. Any plumber, with the most minimal training, should have looked first at the tank to see if there was a problem there, before tearing up my bathroom. It is painfully obvious that the hours spent dismantling the toilet were a ruse to jack up unnecessary fees for an unnecessary service. Although I was quoted $863 for the work, I ended up with a bill for $2527.59 for work that was clearly entirely unnecessary. When I reached out to the company to discuss the bill, I was told that I was charged for "travel" time and the extra hours that they spent doing unnecessary work. DO NOT LET YOURSELF BE SCAMMED BY THIS COMPANY. Services Toilet repair

From Google

From Google

I am still stunned by the stunt this hack organization is trying to pull. There was a leak in my daughters coop that caused the neighbor's ceiling to split. The neighbor called an emergency plumber that came out looked in the hole took a video and said what was wrong. I was visiting and in a hurry. so I asked for a price to fix and they said they would get back to me. The 550 price was shocking but it was explained as an emergency, the price doubled. After not hearing back I contacted this company. I explained the problem, and they said they would be there to "assess and repair". I was to pay one hour in advance and then billed aprox 250 each additional hour. They came and stayed and stayed and stayed doing nothing. The came up to our apartment, rolled back shower door then went back downstairs. approximately 90 minutes into it, a supervisor showed up to assess. He said they had to do a proposal but I would have to do much prep work. I explained this was an emergency and he said they would get back to me and left. 4 days later ( admit weekend was involved, ) I got a ridiculous proposal which I said no to. Then. a. bill for an additional 3 hours work which included making a ceiling hole (already there) and closing it with wood which was not asked for (costing me additional money to have it reopened ) and saying there were there for 4 hours when my neighbor went to work and we went to lunch 2. hours and. 45 minutes after they arrived and left. This company is a complete scam. PLEASE DO NOT USE THESE PEOPLE. WHILE THEY APPEAR NICE, THEY ARE COMPLETE RIPOFF ARTISTS

From Google

Timely, highly competent, and very professional.

From Google

From Google

Terrible plumbing company. Overpriced and dishonest. Stopped returning my calls when I challenged overbilling.

From Google

Dishonest company - avoid them at all cost. They charged me over $2,000 for 5-1/2 hours of work when in fact the technician worked for only 4-1/2 hours. When I challenged this with their finance person, Almira, she simply stopped returning my phone calls. Very disappointing.

From Google

From Google

Feel free to reach out to me on insta my handle is ellieprazier , I am happy to attest to the horrible behavior of this company. I have reported them to the better business bureau and will be trying to contact whichever organization licensed them. I implore you to do your research and read all the reviews below mine. The below others reviews encouraged me to write one as well as it’s important to check! Now I realize! I wished I looked them up before I allowed the manager of my building to send them to my apartment when I had a small leak. I wish there was a way to contact the below other people who have the same situation so we could take them to claims court together, or report them to their licensor, please reach out to me. 1. They over billed me by multiple hours saying they had overtime when they were in our unit for less than 1 hour as I was home when they came. The bill goes straight to our building and it was paid then passed to me with no repercussions of their actions since auto paid by the building then passed down. I see below this is their MO and are getting away with it. I did not research them until it happened to me and now I know better. Gets worse as they failed at their job. 2. They charged me for drop cloths, random parts, and other random charges in which were not used in any way. 3. They were hired to evaluate a leak and did not catch it because two months later it imploded and bursted in the spot they “fixed”. I called another plumber myself instead of using the building manager's recommendation because of their over billing and was told it was not fixed in the correct area which caused it to burst. They will not return my calls.

From Google

This is a great company. Great customer service; did a good job with the plumbing! Thank you!

From Google

Always a pleasure doing business with systems 2000. The staff always arrive on time, in clean uniform and are super friendly. They were always able to answer all my questions clear and concise. The rates were great and will most definitely recommend them everyone one I know.

From Google

Great guys very dependable!

From Google

The team of plumbers at Systems 2000 goes above and beyond to provide exceptional service. Their kindness and helpfulness are unmatched, making them the go-to choice for any plumbing issues you may face. Don't hesitate to reach out to them for all your plumbing needs, you won't be disappointed!