Surefire Mechanical

From Google

Not sure 5 star for quote visit, but 1 star because i'm getting nothing but hung up on when I try and call back to the front office. Jason came out for a AC replacement visit...looking to do a heat pump. This was one of the competitive quotes I was getting and he came very highly recommended from the neighborhood group. And indeed, he took at look at the system, had some excellent words of advice, solid observations about the demands and opportunities for the system, and said he'd get a quote over to me soon. I left that call with him ranked in the top 2, if not the top, of the service calls. But it's been weeks later and I've had the opposite experience. I called to leave a message on the business line...no response for days. Called again, and and started to talk with the front of house person, and our line was disconnected (at least that's me giving the benefit of the doubt at first). Then I called back, and she actively hung up on me. In fact, called again, hung up on again. I ended up leaving another message...two I think. But the calls are simply not returned. Not sure what's going on, but I have to take my business elsewhere. YMMV Services Heating system installation

From Google

Jason was going to come one Saturday morning between 9 and 11. He called me at 9 am that Saturday morning to inform me he could not make it; he told me his truck was towed the prior night and didn't have the supplies he would need. He said he would contact us Monday once he knows more. I did not hear from him Minday and I waited until Tuesday afternoon then messaged him, but no response. I tried calling on Thursday, but he did not pick up; I tried leaving a voicemail as well but the inbox was full.

From Google

Great price | $400–500 JASON is great very professional and reliable in price. Services Heating system maintenance

From Google

Jason has been servicing my oil boiler at home as well as my HVAC units at my offices for past ten years. He is always professional and his expertise and workmanship are excellent.

From Google

Always professional and courteous service

From Google

I needed to replace my rusting water heater, and after doing some research I chose Jason to install a new hybrid unit. He is responsive any time I reach out to him, he arrived on time, the price was fair, and he did very nice work. Recommended. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Heating system installation, Service not listed

From Google

SureFire Mechanical is a professional and top-notch company. I've had trouble finding someone to handle my furnace maintenance: had a few instances of people just not being professionals, leaving me hanging when we had a scheduled appointment, not really doing a thorough job, or leaving me with a furnace that was "sort of" functional. SureFire Mechanical's personnel, on the other hand, are extremely professional. They are easy to make an appointment with (they respond to email or phone), do a thorough job, are willing to explain exactly what they are doing and why, and the owner - Jason - solved problems that in fairness, were not really his issues, but he felt compelled to take them on in order to do a thorough job and leave things in a state that he was comfortable. With an old furnace - mine is 20 years old - there are so many things that can be serious hazards. Just because these units exist in every house doesn't mean that they are adjusted correctly, serve the owner efficiently, and that they don't introduce risk. I had every sense that Jason takes his company's work very seriously, maintains his own standard for safety and quality, and will stick with a job until it's finished to his satisfaction, including dealing with all the little unpleasant surprises that can come up in dealing with old equipment. ...Oh, and btw, he does this in a good-natured manner, with the wisdom of someone who has been handling these types of jobs for a while, doesn't surprise easily, and doesn't nickel and dime you in doing the work. Anybody would do well to hire these guys. Positive Quality, Professionalism, Value Services Heating system maintenance, Heating system installation

From Google

Jason and his crew were very responsive and effective when we needed emergency plumbing repairs during the Covid-19 Quarantine. They came in full PPE and successfully solved our plumbing issues. I would highly recommend this company to anyone in need of their services. Positive Responsiveness, Quality, Professionalism

From Google

Absolutely amazing is an understatement. In the middle of a heat wave they were our one and only saviors. Not only did they squeeze us in during a day where there were no appointments but they were able to identify and immediately fix the problem. Our service technician Mike was Wonderful and the companies owner Jason was caring and responsible and in touch via phone the whole job. I highly recommend this company!

From Google

Reliable. Honest. Gave me all options to fix our issues and thoroughly explained the pros and cons of each. Highly recommend this company!

From Google

From Google

I have called Surefire MANY times over the past 5 years and cannot think of anything negative to say. Jason has fixed my issues time and time again and I guess the only negative is that there is only one Jason.

From Google

Terrible experience. Charged me $2700 and ripped me off. They keep on claiming that there is a leak but in reality it’s just a money making gimmick. Their tech came in to fix/recharge one of units and ended up completely ruining a other unit that was working fine. They thieve!!!! Not to mention. Both top and bottom unit stopped working after a third visit from these guys....keeping in mind the same units that were functioning fine historically after every refill of Freon. I suggest everyone reading, not to call this company any time u need a repair. U will end up paying four times more

From Google

After buying a house with a complex radiant heating system consisting of 14 zones, I lost heat in two of the zones shortly after moving in. Because of the complexity of the heating system, l wanted to find an HVAC expert that was familiar with such systems. I reached out to Surefire Mechanical (based largely on the many positive reviews that they have on Home Advisor), and Jason and his team showed up promptly. They diagnosed and fixed the problem (two of the circulation pumps had burned out). Further, they noticed that my heating lines were full of rust and other sediment due to the fact that I am on well water and the lines are constantly topped-off with water that is high in sediment, minerals and metals. This was preventing the circulatory pumps from running efficiently and causing them to burn out prematurely. As such, we decided to install a whole house water filter (that I purchased from Amazon), which Jason installed seamlessly. Jason also flushed all of the water in the 14 zones (many of which were becoming clogged) so that the lines contained only filtered water (without the high sediment, minerals and metals content). We have not had any circulation pump issues since, and our water quality has been immensely improved. In addition to the work above, I have used Surefire Mechanical for several other HVAC needs, including servicing my oil burner and hot water heater, rerouting my plumbing in order to relocate a washer and dryer, fixing a leak in my shower plumbing, and servicing my central air conditioning units. I highly recommend Jason and Surefire Mechanical for your HVAC needs. After 2+ years of using them, they always show up promptly and fix any problems efficiently.