4.8 of 5
Average of 974 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
Superior Plumbing Service is a privately owned plumbing and excavation company based in Canandaigua, serving residential and commercial customers across the Finger Lakes and nearby counties. Its work includes plumbing repairs and installations, drain and septic services, water conditioning, water heaters, and underground utilities. The company was founded in 2009.
From their website, superiorplumbingservice
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Reviewers praise the quality of work and efficient repairs that solved problems
Reviewers praise prompt responses, arrivals, and timely scheduling
Reviewers praise professional, courteous, and friendly service
High charges on small jobs
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
Jacqueline Smith
New Reasonable price | $400–600 I had a leaking faucet and called Superior Plumbing. They were able to send someone out the same day. Corey and Jaden were professional, knowledgeable and courteous. I would highly recommend Superior Plumbing to everyone! I give them 5 stars! Services Faucet installation
From Google
Gregory
Corey did an awesome job !!! He was very professional, friendly, and knowledgeable. I would definitely recommend Corey and Superior Plumbing.
Business reply
Superior Plumbing Service
Happy to hear, thank you for sharing and for being our customer!
From Google
Rita Brunelli
New Reasonable price | $600–800 Adam did a superb job fixing my leaking shower! He quickly saw the problem and proceeded to fix it. While under the home, he discovered a broken pipe. He told me about it right away, showed me pictures and I gave him consent to fix it, too. After all, as a home owner, things like this HAVE to be fixed. I am so very pleased with Adam's work ethic and communication. Cost was reasonable for the time and labor needed to complete everything. I will tell anyone that needs plumbing done that Superior is the way to go! Services Plumbing leak detection, Plumbing pipe repair
From Google
onda bennett
Not sure | $400–600 Zack was polite. Efficient and skillful. He fixed drain and gave sound, expert advice on problems with our plumbing system hope he is sent on any future issues! Services Drain cleaning
Business reply
Superior Plumbing Service
Thank you for your review.
From Google
NewNewYorker
New Reasonable price Zach and Adam were professional and efficient in powerblasting an inlet pipe that feeds my pond. I highly recommend.
From Google
Mister Kwix
New Reasonable price Zach and Adam were professional, courteous and efficient in fixing a big problem for me. Would highly recommend. Services Service not listed
Business reply
Superior Plumbing Service
Happy to hear, thank you for your review!
From Google
Kathie and Bruce Hayflinger
Zach and Cory did a nice job of removing our hot water heater and water treatment system, replacing with an improved water treatment system and an on demand water heater. Every thing is working fine.
Business reply
Superior Plumbing Service
We are happy to hear that you were so pleased with Jesse's service call to you! It is good to hear that he was so prompt. We would be happy to schedule Jesse for you again in the future! Thank you Kathie and Bruce for choosing Superior Plumbing Service.
From Google
Tiffany Tucker
New Great price | $400–600 Chia Seeds Are Not Drain-Friendly, but Rob Is a Legend! I learned the hard way that chia seeds belong in breakfast bowls, not plumbing! In a moment of supreme kitchen arrogance, I poured about 4 cups of them straight down the drain. For anyone unfamiliar with the physics of chia seeds: they instantly swell to ten times their original size, form an industrial-grade gelatinous slime that laughs at running water, and act like wet cement, trapping every stray coffee ground and food scrap into an unyielding plug of doom. Within minutes, my sink transformed into a swampy, stagnant chia pudding abyss. My dear, dear husband gallantly attempted to save me from my own embarrassment—armed with pure optimism, tools, and a plunger—but it quickly became obvious that this gelatinous monster was far beyond domestic intervention. It was time to swallow my pride and call in the actual professionals. Enter Superior Plumbing, and the hero of the day—Rob! Rob showed up fast, stared directly into the horror show in my pipes, and somehow didn't laugh in my face—which showed immense professional restraint. He tackled the gelatin plug with surgical precision, cleared the line completely, and left everything draining like new. Honestly, I think I just dethroned the infamous "rice lady" for the #1 spot on their all-time self-inflicted disaster leaderboard. (PSA: Do NOT pour rice down your sink either, people!) Fast, effective, reasonably priced, and 100% non-judgmental about kitchen hubris. If you ever accidentally construct a health-food barricade inside your own plumbing, call Superior Plumbing!! Services Drain cleaning, Plumbing pipe repair
Business reply
Superior Plumbing Service
Love this story, thank you for sharing!! We are happy to hear of your positive experience with Rob!!
From Google
cheryl haberly
New Reasonable price | $2,000+ Pleased with recent excavation work by Garrett and Jaden for trench and pipe install for sump pump drainage. Displayed good team work throughout the 2 day project doing a nice job backfilling and grading off area before they left. Services Service not listed
Business reply
Superior Plumbing Service
We are happy to hear, thank you for sharing and thank you for your business!
From Google
Rick R
New Reasonable price | $400–600 We had Ezra from Superior Plumbing out to install a new toilet. Ezra was very friendly and did an excellent install. The work was completed efficiently and all debis was removed. I recommend Ezra and Superior Plumbing service for all your plumbing needs. I’ll also add that when I called for service, the job was scheduled for the following day. I was texted to confirm the appointment along with the name of the technician assigned, and Ezra texted when he was enroute to our location. And he arrived within the time window we were given. Services Toilet repair
Business reply
Superior Plumbing Service
Thank you for your thorough review, we appreciate your business!
From Google
Kate Kusminsky
New Zach & Co (?) were great. They arrived on schedule. They explained my options and were efficient and neat.
Business reply
Superior Plumbing Service
Thank you for your feedback!
From Google
Bill Miller
New Reasonable price | $2,000+ Services Plumbing pipe repair, Outdoor plumbing system repair
Business reply
Superior Plumbing Service
Thank you for your review.
From Google
Candace Simon
New Reasonable price | $1–200 Zach and Adam were able to arrive early which I was grateful for and immediately went to work finding and notifying me of the problems which unfortunately was more than anticipated. However, Zach explained everything in detail, and I was able to understand that clearly. they were able to fix two of the problems out of four that I had and I will be making a decision on the rest. this is the second time I have had superior plumbing and because of their exceptional work, their exceptional people. I will have them back when needed. Services Faucet repair
Business reply
Superior Plumbing Service
Thank you for your thorough review, we appreciate your business!
From Google
Maxine H Parker
New Services Toilet repair
Business reply
Superior Plumbing Service
Thank you for your review!
From Google
Alan Saperstein
Not sure Adam is a pleasure to work with; competent, professional, communicative and trustworthy. Services Faucet repair, Plumbing leak repair Services Toilet repair, Garbage disposal repair
Business reply
Superior Plumbing Service
That's great to hear, thank you!
From Google
Zl L
New Rob came on a Tuesday for the initial inspection & was super knowledgeable. After discussing options, we decided to do a full upgrade for the sewer out to the road. Deposit was taken; and I was called next day for scheduling. Work was completed the following Thursday and Friday. So far so good! Services Sewer repair
Business reply
Superior Plumbing Service
We are happy to hear of your positive experience with Rob, thank you for your review!
From Google
Bruce Hayflinger
Not sure Zach started off by being very punctual. He started by looking our problem and how it related to the water softener equipment we had. Zach explained how updating our equipment, while expensive, would eliminate/minimize our problem. Once again your staff instills consomer confidence. Bruce Hayflinger.
Business reply
Superior Plumbing Service
That's great to hear, thank you!
From Google
Linda Carr
New Reasonable price Excellent service
Business reply
Superior Plumbing Service
Thank you for your review!
From Google
Melessa Russin
Reasonable price | $1–200 Ezra has been our technician the last couple of visits. He is punctual, explains what he is doing and resolves the issue to the best of his ability. He cleans up after his work nicely. We have always been pleased with Superior Plumbing. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Plumbing pipe repair
Business reply
Superior Plumbing Service
We’re happy to have your feedback and are glad to hear of your positive experiences with Ezra!
From Google
Valerie Knoblauch
We really appreciated Superior working to get her as quickly as possible when we had water leaking from a malfunctioning pressure reducer! It gave us much more peace of mind when they acknowledged that a quick solution was necessary to prevent further damage. They are great at "triage" and we appreciate that!
Business reply
Superior Plumbing Service
Thank you for your review:)
Showing 20 of 974 reviews
Could not load more reviews.
From Google
Business reply
Superior Plumbing Service
Tap Share in your browser, then Add to Home Screen. No Share button? Tap Menu (three dots) by the address bar first.
Tap Menu (three dots) by the address bar.
See a Share button on the browser bar? Tap it and skip to step 3.
Tap Share in the menu.
Tap Add to Home Screen (scroll down if needed), then Add.
