Middletown

Steve Dodd Plumbing & Heating

4.5 of 5

Average of 114 Google reviews

Positive and negative reviews

  • Positive 99 reviews, 87% of all reviews
  • Negative 15 reviews, 13% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Prompt, responsive service

  2. Quality, effective work

  3. Reasonable and fair pricing

  4. Reviewers praise professional, friendly technicians

What reviewers dislike

  1. Reviewers report calls and messages often go unanswered

  2. Reviewers report difficulty getting appointments or long waits

  • Written reviews used: 99
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (845) 386-2217

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Saturday 7:00 am to 4:00 pm
  • Sunday Closed

Hours as listed on Google; we have not checked them.

Reviews

From Google

Jaquaia Jones 5 of 5

Reasonable price

From Google

Brian Hayden 5 of 5

7/6/2026..During that rain storm that we had over this passed weekend i noticed my sub pump went and my basement flooded..I called Steve 1st thing and he got rt back to me..He sent his guys over with in mins..They pumped my basement out and installed the new sub pump..Thank you Steve Dodd and guys..Nothing but the BEST ..Brian M Hayden

From Google

Milagros Gonzalez 5 of 5

Reasonable price Quick and efficient. Would definitely use them again 😃 Services Plumbing leak detection

From Google

Liliana Olingheru 5 of 5

Great price Professionals, quick,affordable,reliable and helpful. Highly recommended. Thank you guys! Services Drain cleaning

From Google

Keisha Williams 5 of 5

Steve Dodd Plumbing is absolutely fantastic! They are reliable, hardworking, and truly go above and beyond to deliver excellent service. Their pricing is fair and transparent, and the quality of their work speaks for itself. It’s hard to find a company that combines professionalism, affordability, and genuine care for their customers — but they do it effortlessly. Highly recommend

From Google

Andrew Bonser 1 of 5

I have called them twice about a leak I am having and both times the ladies answering the phones were extremely short and fairly rude. They also told me twice that they would call me back with their availability, couldn’t tell me when that would be, and the second time I called the lady hung up on me. This is genuinely the worst customer service I have had as two people in a row seemed annoyed that I wanted to be a customer and after 24 hours I still have not been called back.

From Google

Rob 5 of 5

Amazing service arrived as promised left area cleaner then before very reasonable pricing very knowledgable technician will absolutly refer to friends keep your money local use local companies

From Google

Debra Mucci 5 of 5

I had the best experience today when Steven Dodd Plumbing installed a hot water heater. Even though I asked for the wrong size, they were professional and understanding. I would definitely recommend them and would gladly hire them again. I was very happy with the job.

From Google

Cquera Collie 5 of 5

Great job would highly recommend this plumbing company. Mr. Dodd contacted me right away and sent Tom to replace my water heater which was leaking on the same day. Tom was very knowledgeable and professional very reasonable pricing would definitely use again.

From Google

John Caraballo 1 of 5

TERRIBLE WORK. DO NOT HIRE. TRIED TO CALL SEVERAL TIMES TO HAVE THIS ISSUE RECTIFIED TO NO AVAIL, NO RESPONSE NOT EVEN A COURTESY EMAIL THAT HE WOULD GET BACK TO ME. I DID NOT WANT TO DO THIS BUT I HAVE BEEN TRYING TO GET THEM TO COME BACK TO MY HOME TO FIX THIS ISSUE SINCE FEBRUARY. Follow up to this poor job. Jones services came saw the job and laughed. Said steve should really take off the heating portion off because he doesn’t know HvAC. Guy from Jones services figured out the issue in less than a minute. It was not the electrical like steve said. It was the pump. Steve should really pay for this.

From Google

Pamela Guzman 5 of 5

I couldn't have called a better company to service my house. Steve and his associates do amazing work. To add, service was fast, clean and very informative. I highly recommend this company for all your plumbing needs. Shout out to Tom!! I can't thank you enough.

From Google

Jansen Sawyer 5 of 5

Steve Dodd Plumbing & Heating was straightforward and prompt, does a quality job and delivers on the estimated price. I strongly recommend this company

From Google

Lourdes Alvarado 5 of 5

I normally don't post up reviews but in this instance I must. I have a world of gratitude for Steve for fixing my boiler issue when another company couldn't figure it out. Steve made time during his busy schedule (this was during the second wave of single digit temperatures) to come to my home to at least provide us with heat until the following day. He then came out and fix the problem which was that the prior company crossed the wires some where in the boiler. He doesn't know this but everytime I walk into my home I feel so grateful for Steve because of the warmth I feel embracing me and my family. Thank you, thank you, thank you! Steve Dodd Plumbing will absolutely be my go to company moving forward!!

Business reply

Steve Dodd Plumbing & Heating

wow thank you so much for the great review and thank you for your patience and understanding, the extreme cold temperatures do keep us hopping. Glad we were able to make it happen

From Google

Penny 5 of 5

If your looking for an honest and knowledgeable company look no further.

Business reply

Steve Dodd Plumbing & Heating

Thank You!

From Google

Betty Strachan 5 of 5

Steve is more than his business. He is there to help his community..

Business reply

Steve Dodd Plumbing & Heating

We do try to do our best!

From Google

Jeanie Ramirez 5 of 5

From Google

A MG 5 of 5

This is our second time calling Mr. Steve Dodd. This time it was for our heat as we only had partial heat in our home . Our experience with Mr. Dodd and his staff has been great ! They always provide outstanding service . This is my go to company for plumbing . Should you need a plumber I would recommend him !

Business reply

Steve Dodd Plumbing & Heating

Thank you for your 5 star review! Glad we could help and that your experience with our company was great.

From Google

Suzanne Cioffe 5 of 5

We had a very pleasant experience using Steve Dodd. He was quick to return my call and gave us a great price to replace our hot water heater. The technicians were prompt, pleasant and their work was neat. They took care to cover the floors and maneuvered upstairs without a scratch. When finished they cleaned everything up, leaving nothing behind. Super pleased. Thank you Steve Dodd.

Business reply

Steve Dodd Plumbing & Heating

Suzanne thank you for taking the time and leaving us this great review. Glad we could give you that pleasant experience and we appreciate your business very much. Steve

From Google

Dana I 5 of 5

First time calling Steve Dodd. Boiler was not turning on for my heat. Left a message with his answering service and got a call back (from him) within 10 mins. Got me in that day. Service guy was very nice and very knowledgeable. VERY reasonable pricing. Would recommend Steve and his crew! Will definately be using him for now on for my issues.

Business reply

Steve Dodd Plumbing & Heating

Thank you for the positive review and glad we could help

From Google

Monica Mar 5 of 5

Very knowledgeable! Came out on Thanksgiving! Nice reasonable guy! Still the best Positive Responsiveness, Quality

Business reply

Steve Dodd Plumbing & Heating

Thank You!

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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