From Google
Andres Sierra
New
Business reply
Ferguson Plumbing Supply
Thank you for taking the time to leave a positive review.. We appreciate your business and look forward to seeing you again soon at our Ferguson Home in Middletown.
Ferguson Plumbing Supply
3.7 of 5
Average of 19 Google reviews
Positive and negative reviews
- Positive 13 reviews, 69% of all reviews
- Negative 5 reviews, 26% of all reviews
- Not counted 1 review, 5% of all reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI-generated summary
Summary of reviews
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
What reviewers like
Helpful service
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
License record
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Details
- Hours
- Monday to Friday 7:00 am to 4:00 pm
- Saturday and Sunday Closed
- Website
- ferguson
.com - Phone
- (845) 342-
2545
Hours as listed on Google; we have not checked them.
Reviews
From Google
Rick Schoenleber
Business reply
Ferguson Plumbing Supply
Thanks for sharing your experience. We'd appreciate the opportunity to learn how to make your four-star review a five-star review. Please contact Richard Robinson, Branch Manager, at Richard.Robinson@Ferguson.com to share your recommendations.
From Google
Gary Texter
Well stocked and helpful employees.
Business reply
Ferguson Plumbing Supply
That's what we like to hear, Gary! At Ferguson, we pride ourselves in our comprehensive inventory and our helpful associates. Thank you for your business and for sharing your positive experience.
From Google
Homero Duran
Really nice place but when I went to ask for something I feeling ignored
Business reply
Ferguson Plumbing Supply
Hi Homero! Thank you for the kind words, however we're sorry to hear you didn't have the best experience with our team. We're committed to providing excellent customer service, and it sounds like we missed the mark. Please reach out to Richard Robinson, Branch Manager, at Richard.Robinson@Ferguson.com with your contact information so we can further assist you. Your feedback is invaluable as we continually strive to improve our services. We hope to serve you better in the future.
From Google
S C
Horrible service two lazy guys sitting behind a desk looking at you why they do work on computers instead of helping you then when they do help you, they totally mess up your order and a month later they still have not ordered the same parts that you’ve been asking for and calling in to see where my parts at Lazy employees this is what you get a terrible store. I would not be shopping there ever again.
Business reply
Ferguson Plumbing Supply
We're sorry to hear you didn't have the best experience with our team, S C. We're committed to providing excellent customer service, and it sounds like we missed the mark. Please reach out to Richard Robinson, Branch Manager, at Richard.Robinson@Ferguson.com with your contact information so we can further assist you. Your feedback is invaluable as we continually strive to improve our services. We hope to serve you better in the future.
From Google
Jonathan Torres
This plumbing supply store is truly one of the best in the area. Thank you so much, guys, for your service; it's a very well-stocked store. Translated by Google·See original (Spanish)
From Google
Mike Hervey (HervyHerv)
From Google
Barbaray Szela
The gentleman Kenny who took our order on July 7, 2020 never sent us an email confirming our order. When I called one week later, I was told Kenny is on vacation for a few weeks. John then took my order again. Stated he couldn’t get a tracking number from the vender. John stated we would get the pump on Friday or Saturday. It had been shipped. Still no tracking number. No pump. I called again on July20, 2020. I was given a tracking number, finally. The pump was never shipped....until today ! I would never recommend this plumbing supply store to anyone. They are very incompetent, and they’re liars.
Business reply
Ferguson Plumbing Supply
Barbaray, thank you for sharing your experience with us. We strive for our customers to have an excellent experience with us. That being said, I'd like the opportunity to learn more about your experience with our store. Please reach out to me at your earliest convenience at (845)-342-2545 or Richard.Robinson@ferguson.com - Richard Robinson, Branch Manager
From Google
Jeff Walker
Maybe update your Saturday hours so it’s correct.
Business reply
Ferguson Plumbing Supply
Jeff, thank you for sharing your feedback. We appreciate you bringing this to our attention and apologize for any confusion this has caused. We will ensure to have the location listing updated to reflect the correct hours and hope to see you again soon here at our Middletown location.
From Google
Debby Hickerson
Fast friendly service will definitely go back if i need parts
From Google
Rajan Inman
From Google
HERNAN QUISPE
Only delivery in Middletown ny.... Translated by Google·See original (Spanish)
From Google
eileen truex
From Google
Robert Hutson
From Google
Joseph Gholston
From Google
Tammy Rose Mobley
Very pleasant young lady helping me with my new kitchen thank you Liz
From Google
MK Balefire
From Google
Robert Shade
From Google
Redhot Waterfalls
From Google
Business reply
Ferguson Plumbing Supply
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