Middletown

G Richard Truex Plumbing & Heating

4.4 of 5

Average of 48 Google reviews

Positive and negative reviews

  • Positive 41 reviews, 85% of all reviews
  • Negative 7 reviews, 15% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Quality plumbing work

  2. Prompt and responsive service

  3. Fair and reasonable pricing

  4. Professional, courteous service

  • Written reviews used: 36
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (845) 343-3445

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every day Open 24 hours

Hours as listed on Google; we have not checked them.

Reviews

From Google

Shane Hatcher 5 of 5

Reasonable price We've been using them for over a decade and have no complaints!

From Google

Ro J 5 of 5

As a customer of 35 years I can attest to the timeliness, quality, integrity and fair pricing of Truex Plumbing.

From Google

L Chandru 5 of 5

One of the best plumber we have seen in a very long time, he was very good at returning phone call finished work with in 2 hrs did an excellent job we were very very happy with the service you will never be sorry because he is the best , not very expensive we are very happy with the service we got today

From Google

Leonard Napolitano 5 of 5

From Google

Karl Lauritzen 5 of 5

Terrific experience with true plumbing...new shower head...new kitchen faucet...reseal toilet bowl...dan was a pro ...did outstanding job...I highly recommend this business...

From Google

Denise Loures 5 of 5

Very satisfied with Truex Plumbing. Always treats us fairly and honestly. Anytime we have an emergecy, Dan takes care of it in a timely matter. Very grateful to them and highly recommend!

From Google

Himmler Joachim 5 of 5

From Google

Tona Jung 5 of 5

Highly recommend, 4 Generations of excellence! They helped me so much!!

From Google

Annie 5 of 5

From Google

Tom Evans 5 of 5

Any plumbing issue can be handled by Dan and his son. Will come back and fix any minor issue. Love that he is local and from the community 👍

From Google

Qareeb Community 1 of 5

The issue was not taken care of at the source. A bandaid was put on l the issue, but it keeps reoccurring just a few weeks after a “professional” came to fix it. Despite his reassurance that this would take care of the issue.

From Google

Joel Martinez 1 of 5

Negative Professionalism

From Google

Joshua Patterson 5 of 5

From Google

Robert Beranger 5 of 5

From Google

Ezra Kuliszewski 5 of 5

A consumate professional. Quick and responsive. 10/10 would use again. Positive Responsiveness, Punctuality, Quality, Professionalism Services Water heater installation

From Google

Lou hin 5 of 5

He was able to come up with a solution to fix my leaking shower. Very patient

From Google

kiera 5 of 5

Positive Professionalism Services Toilet repair

From Google

Olithea DeCeglie 1 of 5

I am not satisfied with the experience I had with this company. Even though they completed the job and solved the problem, I am dissatisfied because my credit card was charged without my consent or authorization. They claimed they sent me an invoice via email which I had not received at the time of the charge. I only received it the day after. They did not call me to let me know what the problem was, how long the job took, or what I was paying for. I was charged almost $750 for slow drainage and minor plumbing issues (even though I think their price was costly, the primary issue here isn't the amount). No due diligence was done to inform me of this charge. It is a bad business practice to charge a customer without consent. In the end, I asked them for reparation. They declined. I will not be using their services again. I will be sharing this experience with the Better Business Bureau as I think their charging customers without their approval is very unprofessional. Negative Professionalism, Value Services Faucet repair, Toilet repair, Drain cleaning

From Google

Viola Sawyer 1 of 5

Called on Saturday 8/13 when a pipe broke in my basement. I STILL HAVENT GOTTEN A RETURN CALL 4 DAYS LATER. Just unfathomable how that's even possible in today's business environment. I won't waste my time ever dialing their number again. Would leave ZERO STARS if I could. #Ridiculous Negative Responsiveness

From Google

Danny Cortes 5 of 5

The best shower repair in Middletown NY. Thank you for fixing up my showers 🚿 . Now we can enjoy our showers without any problems. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Shower repair

Showing 20 of 48 reviews

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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