Astoria

Sideris Plumbing & Heating Corp.

4.9 of 5

Average of 71 Google reviews

Positive and negative reviews

  • Positive 69 reviews, 97% of all reviews
  • Negative 2 reviews, 3% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Call (718) 626-1836Visit website

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Reviews

From Google

Demi T 5 of 5

I've had 2 recent experiences with this Company and both have been great. My heat wasn't working earlier this year and John Jr fixed it in no time at all. He walked me through the steps in the process and explained everything. Today, I had a burst water heater. Sylvia at the service desk was prompt in helping me set up an appointment. Fausto and Sammy replaced the tank and the water is up and running again. They explained everything, which is really helpful when dealing with these issues. I'm glad I found these folks and feel comfortable knowing I can count on their service .

Business reply

Sideris Plumbing & Heating Corp.

Hello Demi. Thank you for your kind words. We are extremely happy that you are satisfied with our services. Our techs and office staff are indeed exceptional - we all strive to ensure customer satisfaction every time - it is why we do every job to the best of our ability and knowledge. We truly appreciate you leaving us your feedback. Thank you again.

From Google

Louis Provenzano 5 of 5

Reasonable price | $800–1,000 I have been using Sideris for many years. They are reliable, trustworthy and fairly priced. They follow up to ensure your satisfaction. I highly recommend their services. Services Plumbing pipe repair, Faucet repair

Business reply

Sideris Plumbing & Heating Corp.

Thank you Mr. Provenzano. Our goal at Sideris is to ensure customer satisfaction at all times. We do take pride in the work we execute and we are always happy to serve great customers like you. We appreciate you very much.

From Google

Samantha Romano 5 of 5

Such a helpful company with knowledgable technicians. 10/10 recommend. I will be calling them for any work I need done moving forward :)

Business reply

Sideris Plumbing & Heating Corp.

Thank you very much for your support Samantha. We appreciate great customers like you and we are happy that you are satisfied with or service. We are remain committed to offering excellent service to all of our clients.

From Google

Paul Mandelbaum 1 of 5

Overpriced | $200–400 Hired this team to clear a clog in the sink Plumber broke off a handle, and team (Kimona) wanted to upcharge an additional $225 to fix. I then didn't have hot water for a night Plumber then broke off another handle in the basement Later that same night, I discovered that the tub stopped draining as well. Team came back the following day and then wanted to charge me almost 1k to fix the tub After gathering multiple opinions it seems like the initial plumber caused more issues than they fixed, and to make matters worse the team wanted to charge me to pay to fix their own mistakes. Overall working with this team has made the situation significantly worse. Services Toilet repair

Business reply

Sideris Plumbing & Heating Corp.

Dear Paul, Thank you for taking the time to share your feedback. While we respect every customer's right to express their experience, we feel it is important to clarify several points regarding the service provided. When you first contacted us, we explained our minimum service charge upfront, and you agreed to proceed. Our initial visit was for a bathroom sink blockage, which we addressed as requested. Afterward, you reported concerns with the bathtub drain, and we returned to investigate. During that visit, we found that the bathtub's drain/trap mechanism was damaged, which was a pre-existing plumbing issue unrelated to the work performed on the sink. We stand behind the quality of our workmanship and made multiple visits in an effort to assist you and resolve your concerns. Unfortunately, we disagree with the claim that our work caused the bathtub issue, as our findings indicated otherwise. Our company has proudly served the community for many years, and we remain committed to providing honest, professional service to every customer. While we regret that we could not reach a satisfactory resolution in this case, we wish you the best moving forward and hope you are able to find a solution that meets your needs.

From Google

Alice Brown 5 of 5

Reasonable price | $2,000+ The job wound up being more complicated than anticipated. Sideris worked very hard to find me an excellent unit and to install it. I am delighted with the results. Services Shower installation

Business reply

Sideris Plumbing & Heating Corp.

Thank you Mrs. Brown. Here are Sideris thrive to make all customers happy. It is always a pleasure to work for customers like you as well. Thank you for your continued support.

From Google

Valeshia Gibbs 5 of 5

Reasonable price I am extremely satisfied with my recent experience with Sideris Plumbing & Heating. John Jr. was professional, patient, and highly knowledgeable throughout the entire process. What initially began as an assessment of my unusually high-water bill and a concerning gas smell quickly turned into a thorough and insightful evaluation of my entire plumbing and boiler system. Living in a multifamily home, I find the boiler system to be complex, so I especially appreciated his keen attention to detail. He identified that my boiler for the second floor was incorrectly routed to the first-floor gas water heater, an issue I likely would not have discovered on my own. John Jr. took the time to clearly and thoroughly explain everything and ensuring I fully understood. He was able to successfully fixed the issue right away, including identifying a small gas leak. Additionally, he provided helpful recommendations for addressing my high-water bill, even though no active water leak was found. I highly recommend Sideris Plumbing & Heating and truly appreciate the outstanding service provided. Services Heating system maintenance

Business reply

Sideris Plumbing & Heating Corp.

Professionalism is what we strive for each and every day. Thank you!

From Google

F Aller 5 of 5

I had a great experience with Sideris Plumbing & Heating. The boiler replacement was done in a very professional and clean manner. The team was punctual, explained the work clearly, and completed everything as promised. I’m very satisfied with the quality of their work and would definitely recommend them

From Google

Jas 5 of 5

Top-tier service! I called Sideris on a freezing day, and John saved the day. He fixed my boiler on the spot because he carries extra parts in his van—no waiting days for orders! John fixed the boiler, but also went above and beyond, performing safety tests and cleaning the boiler flues and coils at no extra charge! He even solved my years-long headache by installing a Google Nest Power Connector, finally fixing my thermostat’s power drainage issues caused by my old system. John is a fantastic communicator; he explained everything clearly despite working in tough, freezing conditions. The charges were very fair for the high level of expertise provided. This is officially my #1 choice in NYC for heating and plumbing. Highly recommend!

Business reply

Sideris Plumbing & Heating Corp.

Jasmin, you are a top-tier customer! Thank you!!

From Google

Claire Brennan 5 of 5

Just had a really great experience with these guys. After calling a plumber who was pretty sketchy, Sideris was able to come by quickly and address our issues. They fixed our faucet on the spot. Because the previous owner of our apartment didn’t maintain the oil tank, we had a big ask… They came back a few days later to do a full clean up/service of the tank and pipes. These guys were patient and kind and saved us from buying a whole new water heater🙏 they were professional, thorough, and cleaned up before they left. Highly recommended!

From Google

Ava Perkins 5 of 5

They were professional , caring and very knowledgeable..

Business reply

Sideris Plumbing & Heating Corp.

Thank you. It’s our absolute pleasure to share our knowledge, the Queens way.

From Google

Helen Hartofilis 5 of 5

Reasonable price Sideris plumbing goes above and beyond to assist you! They are very knowledgeable, prompt and their service was excellent!

Business reply

Sideris Plumbing & Heating Corp.

Helen, it’s a pleasure to serve excellence!

From Google

Olga Zapata 5 of 5

From Google

Palmina Ponzo 5 of 5

From Google

Michael S. 5 of 5

We had an excellent experience with Sideris Plumbing aka Effective Plumbing! After getting a backflow violation in my Brooklyn multi-family bldg, they handled everything seamlessly—from the corrective work to filing all the necessary permits and ensuring the final inspection with the DEP was completed without a hitch. Their team was incredibly professional, responsive to my calls and texts, and made the entire process stress-free. I highly recommend them for anyone in need of reliable and efficient plumbing services.

Business reply

Sideris Plumbing & Heating Corp.

Thank you Michael. We truly appreciate your business and positive words.

From Google

San R 5 of 5

Business reply

Sideris Plumbing & Heating Corp.

Thank you!

From Google

Marina Rivetti Padovano 5 of 5

Fast and reliable service all the time !!! Another great experience with them.

Business reply

Sideris Plumbing & Heating Corp.

Hi Marina , we value your review and extremely grateful for great customers like you. We are committed to providing prompt, personable and seamless services. Thank you!

From Google

J. J. 5 of 5

We had our boiler go out in 17-degree weather. I called Sideris, and Kimona was on top of the emegency request and responded quickly while providing updates on their eta. They got to me within 2.5 hours of that call. John Jr. came and assessed/resolved our boiler issue promptly. They are licensed and verified to work with Weil-McCain boilers, and it shows. As a matter of fact, I found them on the Weil-Mclain official website of contractors. John fixed some issues our previous plumbers never knew with speed and professionalism. I highly recommend Sideris Plumbing.

Business reply

Sideris Plumbing & Heating Corp.

Thank you Justice for giving us the opportunity to help you. We treat every job like it’s our own and that’s how we run our business. It’s our pleasure!

From Google

E Lopez 5 of 5

Sylvia is an amazing liaison to this competent and prompt time efficient plumbing services establishment! Sergio is a knowledgeable and professional plumber. Excellent service, resolution, and incredible customer service. Highly recommend.

Business reply

Sideris Plumbing & Heating Corp.

Hello E Lopez , Sylvia is certainly invaluable. We pride ourselves in efficiency and competence. Thank you kindly for your business.

From Google

San Zen 5 of 5

John jr. came on his day off to answer our boiler situation and changed a broken part to make our boiler worked. Thank you.

From Google

Liz Brooks 5 of 5

WONDERFUL PEOPLE! WONDERFUL SERVICE! I have a unique plumbing situation in my Manhattan apartment. My water system is separate from the building I live in. I have struggled for years to find a company that will work on my water system at all-let alone do competent work. My Super found Sideris Plumbing for me after a different plumbing company, a company who installed a pressure pump for me only 3 years earlier, refused to service that same pump! I called and Kimona (who I assume is the office manager) promptly returned my call for service and she was professional and pleasant and kind! Kimona arranged for John to come out and fix ALL my water problems. I had a real mess on my hands. By the time everything was fixed, I met 4 different guys. ALL friendly and ALL professional. And my water pressure and hot water has never been better. I really had no idea that I had been living with poor water pressure and poorly working hot water. It was a complicated job and they did amazing work in miserably hot conditions. Kimona did a wonderful job of both communicating when the guys would arrive to work on the water system and the cost of parts and labor. I have never been happier with a company hired to work on my apartment. I would give them 6 stars if I could.

Business reply

Sideris Plumbing & Heating Corp.

Thank you for your trust and allowing us to be of service. We value great customers like you!

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Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

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