4.0 of 5
Average of 64 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
From their website, stivanplumbing
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Reviewers praise high quality repairs and completed work
Knowledge and professionalism
Reviewers praise prompt responses and reliable scheduling
Reasonable or competitive prices
High charges for plumbing work
Reviewers report delays or difficulty getting follow-up service
Reviewers report final bills above estimates or unclear extra costs
Reviewers report repairs that failed or problems that returned
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
From Google
Gladys Jane Smedile
New Reasonable price Our family has been using the excellent services of Stivan Plumbing and Heating for over 20 years - for everything from hot water heater replacement and boiler repair to various other plumbing and heating issues. They provide superior service with knowledgeable staff at a fair price. We highly recommend them! Services Plumbing leak detection, Plumbing pipe repair, Faucet repair, Water heater repair
From Google
Martin Barn
$600–800 These people did extensive work in my house on 12th Street. When they left so had tje problems. They worked efficiently thus saving money, left the premises clean saving me work and eliminated the plumbing problem. Services Service not listed
Business reply
Stivan Plumbing & Heating
Thank you, Martin, for the wonderful review. We’re glad our team could efficiently resolve the plumbing issue at your 12th Street home, save you time and money, and leave the space clean. We appreciate your trust and feedback. Please reach out if you need anything in the future. - Stivan Plumbing
From Google
Justyn Makarewycz
Stivan Plumbing has helped me with plumbing and heating needs in my building for over two decades. The entire staff is always - without exception - incredibly responsive, courteous, knowledgeable, and fantastic. There is no one else that I go to with plumbing and heating needs, and I have only recommended Stivan to others who ask - and they all say the same. Truly terrific! Services Toilet repair, Drain cleaning, Plumbing pipe repair, Faucet repair, Water heater repair, Shower repair
Business reply
Stivan Plumbing & Heating
Justyn, thank you so much for your kind words and for trusting Stivan Plumbing & Heating for more than two decades. We truly appreciate your loyalty, your recommendations, and the confidence you continue to place in our team. It means a great deal to us to know that our responsiveness, courtesy, and workmanship have made a lasting impression. We’re always here whenever you need us and truly appreciate your kind words.
From Google
Elizabeth Kirschner
Great price Stivan plumbing came in to fix my sinking bathroom floor and very water damaged ceiling due to a terrible leak. It took some time but I have to say it was worth the wait. the work they did is incredible, I am so happy with the way it turned out. They replaced the floor with a beautiful large marble like tile and the ceiling was patched and smoothed over like new. Thank you VERY Much to Stivan and the hard workers that got it done. I appreciate you all. Services Plumbing leak detection, Plumbing pipe repair, Service not listed
Business reply
Stivan Plumbing & Heating
Thank you so much for your kind review, Elizabeth. We're thrilled the marble-look tile and ceiling repair exceeded your expectations. We appreciate your patience during the process and will share your thanks with the Stivan Plumbing team. Please contact us if you ever need anything else — we’re always happy to help.
From Google
H
Reasonable price | $600–700 Fast, efficient, reliable service. Diagnosed the problem quickly, and repaired the broken pipe in an hour and a half. Services Plumbing leak detection
Business reply
Stivan Plumbing & Heating
Thank you for the kind review, H. B. We’re glad our team could diagnose and repair the broken pipe quickly and get everything working again. We appreciate you noting our fast, efficient, and reliable service — please contact us anytime if you need further assistance.
From Google
Zamir Jawad
From Google
Maliha Zahin
Business reply
Stivan Plumbing & Heating
Hi Maliha, thank you for your feedback. We’re sorry to see that your experience did not meet expectations. We’d appreciate the opportunity to review the details directly and address any concerns. Please contact our office at (718) 545-7750 so we can look into this further.
From Google
Fairooz Zahin
Overpriced | $600–700 PLEASE AVOID THIS COMPANY!!!!!!! THEY ARE SCAMMERS!!!!!! They replaced valves on our heating system for $685 and the heat worked for 1 day and then stopped working. The "owner" came today to fix it and demanded another $895 for his "time". Mind you, he couldn't even fix the issue. They take advantage of desperate people during times like this when the weather is below freezing. Its disgusting to be honest. Please avoid at all costs. Get someone else who has more knowledge. Then he started being disrespectful because his tech didnt tell him that we PAID IN FULL the day before, so he started to threaten to remove the valves. PLEASE JUST AVOID. DURING THIS COLD TIME HE SCAMMED US. ALSO - how is it fair that 1 guy comes to fix it, and says everything is good, then another guy comes and wants a random $800+ ? You guys need to provide people with estimate FIRST. He is a heartless person, he stopped the heat and left just because we didnt have the money to pay him. POOR SERVICE #1, THEN WHEN YOU COME TO FIX THE PROBLEM AFTER YOUR TECH FAILED TO DO A PROPER JOB, YOU DEMAND MORE $$$$$ AND IF WE DONT HAVE IT, YOU WANT TO STOP HEAT AND LEAVE. Services Water heater repair
Business reply
Stivan Plumbing & Heating
Hi Fairooz, we’re sorry to hear about your concerns. We take feedback seriously and would never want any customer to feel distressed or treated unfairly. We would appreciate the opportunity to review the specific details of this service directly, as this is not how we conduct business. Please contact our office at (718) 545-7750 so we can look into this and address the situation properly. – Stivan Plumbing & Heating
From Google
g b
Reasonable price Responsive team that got my boiler repaired on short notice during this recent cold winter spell, very appreciative customer!! Services Service not listed
Business reply
Stivan Plumbing & Heating
Thank you for the kind review, g b. We're glad our team could get your boiler repaired on short notice during the cold spell and appreciate you taking the time to share your experience. If you need anything else, we're here to help.
From Google
Francesca Birdsworthe
Business reply
Stivan Plumbing & Heating
Hi Francesca, thank you for your feedback. We’re sorry to see that your experience did not meet expectations. We’d appreciate the opportunity to review the details directly, as we are not able to identify this service from the information provided here. Please contact our office at (718) 545-7750 so we can look into this and clear it up. – Stivan Plumbing & Heating
From Google
Elizabeth Hartofilis
Overpriced | $1,000+ Terrible service clear elder abuse My 93 year father toilet needed changing . They charged us 1500.00! First they said 1000 then they said 1200 then 1500 then 1700. They saw my poor father that could not even walk more than a few steps at a time and overcharged us . Shame on you Stivan. Guess what now …toilet doesn’t work again . You put in the toilet in 2022 and it only lasted 3 years . When I spoke to you , you said you don’t cheat people or over charge . Really? A toilet that cost 1500 and only lasted three years ! Used by one old man only ! Have you heard the saying what goes around comes around ? Shame shame shame on you Services Toilet repair
Business reply
Stivan Plumbing & Heating
Hi Elizabeth, we’re very sorry to hear about your concerns. We take comments like this seriously and would never want any customer or family member to feel disrespected or taken advantage of. We would appreciate the opportunity to review the details of this service directly, as we are not able to identify this situation from the information provided here. Please contact our office at (718) 545-7750 so we can look into this thoroughly and work to clear this up. – Stivan Plumbing & Heating
From Google
Vito J Racanelli
Overpriced | $1,000+ Stivan and I came to a mutually acceptable price. Services Drain cleaning
Business reply
Stivan Plumbing & Heating
Hi Vito, thank you for the update. We appreciate you taking the time to speak with us and are glad we were able to reach a fair resolution. If we can be of help in the future, please don’t hesitate to reach out. – Stivan Plumbing & Heating
From Google
Meidi Xu
I reached out to this company to help me handle a FDNY summons I recently received and they have been extremely helpful, friendly and knowledgable in all our dealings. I am very satisfied with the service I have received and feel that my situation is in good hands with them. Highly recommend!
Business reply
Stivan Plumbing & Heating
Thank you for your wonderful feedback, Meidi. We're delighted to hear that our team was able to assist you effectively with your FDNY summons. Ensuring you feel supported and informed is our top priority, and we're glad to know you are satisfied with our service. Your recommendation means a lot to us, and we appreciate the opportunity to help you. Anselma
From Google
Matthew Bloch
Reasonable price | $1,000+ Here's why I'm giving Stivan a five star review. My first interaction was with a receptionist, who answered the phone right away and did a great job of managing communications and scheduling service. My problem was a leak in a cold water pipe buried under the house. They found the location of the leak, found a better path for the pipe through the house, and used high quality copper for the new plumbing. They billed me the same amount as the original estimate, which was reasonable. I highly recommend this company. Services Plumbing leak detection, Plumbing pipe repair
Business reply
Stivan Plumbing & Heating
Hey Matthew, thank you for your wonderful review! We're thrilled to hear about your positive experience with our team, from the initial call to the successful resolution of your plumbing issue. Providing quality service and maintaining transparency with our pricing is our priority, and we're glad you felt that during your experience. Your recommendation means a lot to us, and we appreciate your business!
From Google
MF Drozario
Reasonable price | $400–500 Stivan Plumbing & Heating has been great for many of my home's plumbing & heating jobs over the years. Recently they helped me with the replacement of a water heater which was slowly leaking. They arrived within the time window. Their team of workers are courteous & professional. The prices have been reasonable as well. Thank you Stivan for being reliable & easy to reach for our plumbing & heating needs. Services Water heater repair
Business reply
Stivan Plumbing & Heating
Thank you for the wonderful feedback! We're thrilled to hear that you've had a positive experience with our team at Bretone-Stivan Plumbing & Heating over the years. It's great to know that our prompt service and reasonable pricing met your expectations during your recent water heater replacement. We appreciate your trust in us for your plumbing and heating needs, and we look forward to serving you again in the future!
From Google
Jan Hengl
I requested service for a pinhole leak and you responded quickly. The repair was done early the next morning. The technician was polite and professional and completed the work neatly. I will call you for any plumbing needs in the future
Business reply
Stivan Plumbing & Heating
Hi Jan — thank you for the 5-star review! We’re glad we could respond quickly and take care of the pinhole leak first thing the next morning. It’s great to hear our technician was polite, professional, and left everything neat. We appreciate your trust and look forward to helping with any plumbing needs in the future. Have a great day!
From Google
Sergio Benitez
Took my deposit. Never called back or performed services
Business reply
Stivan Plumbing & Heating
Hi Sergio, we take concerns like this very seriously. We would appreciate the opportunity to review the details of this situation directly, as this is not how we conduct business. Please contact our office at (718) 545-7750 so we can look into this and address it properly.
From Google
Jon Mills
Sebastian and Stivan Plumbing are dedicated professionals. I can't thank Sebastian enough! He really helped me out with a fair estimate and patience from start to finish. Stivan re-piped my water meter and got it to pass DEP inspection as soon as possible. Great, Reliable Plumbers are not easy to find. I look forward to recommending Stivan Plumbing to everyone I know in Sunnyside and in NYC! THANK YOU!
Business reply
Stivan Plumbing & Heating
Thank you so much, Jon! We’re glad to hear how happy you were with Sebastian and our team’s service. Providing fair estimates, prompt work, and reliable solutions—especially for important tasks like passing DEP inspections—is always our goal. We’re honored to be your go-to plumbers, and we appreciate your kind recommendation. We look forward to helping you and the Sunnyside community with any future plumbing needs! Thank you again from all of us at Bretone-Stivan.
From Google
Manickawasagar Subramaniam
Stivan is a great plumbing company and the Owner of the company has a excellent service record, and he employees are well trained and organized team members. They knows what they're doing and very knowledgeable. Thank you Eugene
Business reply
Stivan Plumbing & Heating
Thank you, Manickawasagar! I truly appreciate your kind words. Our team works hard to provide excellent service, and I’m glad you had a great experience. If you ever need anything, don’t hesitate to reach out!
From Google
Kadona Marku
They did a great job, very responsive, and reasonable price! from Mark, Bronx
Business reply
Stivan Plumbing & Heating
Mark, thank you for your feedback! It means a lot to know that our team was able to provide great service at a fair price. We’re always here to help, so don’t hesitate to reach out whenever you need us!
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From Google
Business reply
Stivan Plumbing & Heating
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