Elmira Heights

Sheesley's Sewer Service Inc

4.6 of 5

Average of 267 Google reviews

Positive and negative reviews

  • Positive 242 reviews, 91% of all reviews
  • Negative 21 reviews, 8% of all reviews
  • Not counted 4 reviews, 1% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About Sheesley's Sewer Service Inc

  • In business: 73 Years (Since 1953)
  • 24/7 emergency service

Services

  • Drain cleaning
  • Trenchless pipe repair
  • Gas lines
  • Plumbing fixtures
  • Septic systems
  • Commercial plumbing

They offer

  • Free estimates
  • Warranty on work
  • Upfront pricing

From their website, sheesleys.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"Sheesley’s Sewer Service began providing service in 1953"
24/7 emergency service
"Yes, Sheesley’s offers 24/7 emergency plumbing and sewer services to ensure that customers receive prompt assistance whenever urgent issues arise."
Drain cleaning
"Our team uses an electric snake to clean your clogged drains and pipes."
Trenchless pipe repair
"Sheesley’s specializes in trenchless sewer repair techniques that minimize disruption and reduce excavation work whenever possible"
Gas lines
"Commercial and residential services on your hot water tanks, fixtures, and gas lines."
Plumbing fixtures
"Commercial and residential services on your hot water tanks, fixtures, and gas lines."
Septic systems
"Pumping Servicing your septic system, grease traps, pump stations and dry wells for a smoother flow."
Commercial plumbing
"We provide residential and commercial plumbing, sewer repair, septic pumping, drain cleaning, excavation, gas line services, camera inspections, hydro jetting, and wastewater system solutions."
Free estimates
"For more information about the services we offer, or to schedule a free estimate, contact us today at (607) 733-1862!"
Warranty on work
"All of our services are backed by a one-year warranty."
Upfront pricing
"We strive to explain the recommended work, expected costs, and available options before starting whenever possible."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Quality of the work and repairs

  2. Reviewers praise prompt responses and timely service

  3. Professionalism and courtesy

  4. Reviewers say technicians explain problems and offer helpful advice

What reviewers dislike

  1. Reviewers report prices were high or charges felt unfair

  2. Reviewers report damage or a messy yard after work

  3. Reviewers report repairs did not resolve recurring problems

  • Written reviews used: 241
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From their website, sheesleys.com, and Google

Call (607) 733-1862Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every day Open 24 hours
E-mail
E-mail Sheesley's Sewer Service Inc

Social media

Hours as listed on Google; we have not checked them.

Reviews

From Google

Patricia Pietrzyk 2 of 5

We had a clog in our kitchen sink on 9-10-26. Called this company and they came out the next day. They tried to unclog it for an hour and a half. They were unable to unclog it. They charged us $422.82. It's not their fault they couldn't unclog the sink. However, I think their prices are really high. My coworker used to work for Isaacs and she said they are cheaper. I suggest you use Isaac's if you want to save money.

From Google

Gretchen Larrison 5 of 5

Reasonable price | $200–400 Our septic needed to be pumped emergently, despite a booked schedule they were able to come out and help us. The person I talked with on the phone was so helpful and kind. I really can not thank them enough! Services Service not listed

Business reply

Sheesley's Sewer Service Inc

Gretchen ,Thank you for the review, we really appreciate your feedback. We are so glad to hear that you had a great experience with us and look forward to providing any future service you may need!

From Google

Don Giovanni Zuccarino 5 of 5

Reasonable price Absolute legend!!! Experts fix our grease trap … honestly would love to give them 10 stars … I highly recommend using them … Services Drain cleaning, Service not listed

Business reply

Sheesley's Sewer Service Inc

Hi Don , thank you for your review! I'm so glad to hear that you were pleased with our service. We strive to provide the best customer experience possible and it's great to know we're succeeding in this area. If there is anything else we can do for you, please don't hesitate to contact us again.

From Google

Meghan Bourke 5 of 5

They showed up fast, super professional and gave me answers to prevent the problems in the future?

Business reply

Sheesley's Sewer Service Inc

Thank you for your review, I'm glad to hear that Sheesley's was able to provide great service. We take pride in our work and are happy when we can exceed expectations. If there is anything else we can do for you, please reach out!

From Google

Marc Shuart 5 of 5

Reasonable price We own a commercial property and had a sewer line blockage during an extremely cold winter. Curt and Ryan did an outstanding job identifying the issue as a frozen sewer line and working through it. After about 1.5 hours and roughly 300 gallons of water, the ice finally cleared and everything was back up and running. They were friendly, professional, and persistent throughout the entire process. We truly appreciated their hard work and dedication. Highly recommend. Services Sewer cleaning

Business reply

Sheesley's Sewer Service Inc

Hi Marc , thank you for your review! I'm so glad to hear that you were pleased with our service. We strive to provide the best customer experience possible and it's great to know we're succeeding in this area. If there is anything else we can do for you, please don't hesitate to contact us again.

From Google

Marcia Ham 5 of 5

Sheesleys was recommended by the previous owners and I've already called them twice. Both times they arrived within the hour and today required the regularb snake plus the next level up that uses hot water. I've met five guys now from the company and they quickly assess the problem and fix on the spot. Incredible. They do have overtime hours which I utilized due to discovering the flooding so late. Office staff promptly gives quotes and possible scenarios. So thankful for this company

Business reply

Sheesley's Sewer Service Inc

Thank you for your review, I'm glad to hear that Sheesley's was able to provide great service. We take pride in our work and are happy when we can exceed expectations. If there is anything else we can do for you, please reach out!

From Google

David Knapp 1 of 5

Not sure Well lets start by saying if you are a place of business with a 24/7 on call technician you need to stand by that on 12/31/2025 around 6pm my septic tank backed up and I called and talk to and on call technician he said they would be over in about an hour time passed next thing I know it’s 1/1/2026 1:00am still no technician or phone call so I called at 7am on 1/1/2026 I don’t get return call till 10am technician says I need to call my foreman it is 6pm and still have not heard from them lucky I put Sheesley’s on blasted on facebook and a company reached out to me and is on there way here with equipment and three guys to take care of my problem and if I need a new system I will be going with this company I will never refer or contact Sheesley’s for anything ever. Services Sewer repair

From Google

Bill Bustin 5 of 5

Reasonable price The entire Sheesley's crew was a HUGE help this week before Christmas with a drain backup. Highly recommend, and they showed me a thing or two to look out for myself in the future! Services Drain cleaning

Business reply

Sheesley's Sewer Service Inc

Thanks, Bill ! It's always wonderful hearing from customers. We appreciate you taking the time to share your review with us online!

From Google

Joyce callahan 5 of 5

Reasonable price | $300–400 Very courteous and friendly. I was going out of town and they had the problem fixed before I went. Explained everything to me. Services Sewer cleaning

Business reply

Sheesley's Sewer Service Inc

Thank you for the great review! We are glad to hear you were pleased with our services. We take pride in providing high-quality service at a reasonable price. If there is anything we can do for you in the future, please don't hesitate to reach out. Thanks again, Joyce !

From Google

Kimberly Brown 5 of 5

Reasonable price | $300–400 I called for a drain clog and I had a very good experience with them from the start. They were able to come the same day, during the process told me what was going on and needed to be done. Definitely will be calling them for any other future needs!

Business reply

Sheesley's Sewer Service Inc

Kimberly ,Thank you for the review, we really appreciate your feedback. We are so glad to hear that you had a great experience with us and look forward to providing any future service you may need!

From Google

Ann S 5 of 5

Reasonable price | $1,000+ I cannot express enough how grateful I am for the honesty and amazing work this company and their employees do. I highly recommend them. A special shout out to Kevin for going out of his way to make this huge job go as smoothly as possible. Thank you! Services Plumbing leak detection, Plumbing pipe repair, Faucet installation

Business reply

Sheesley's Sewer Service Inc

Thanks, Ann ! It's always wonderful hearing from customers. We appreciate you taking the time to share your review with us online!

From Google

Meghan Dildine 5 of 5

The office staff is amazing. I had issues with my billing and Christine was on top of the issue immediately. She also scheduled me for immediate services. As for the service they were quick and reliable and were quick to deal with our septic location and pumping. Will definitely use them again. Thanks so much from a satisfied customer, Sandy Collins.

Business reply

Sheesley's Sewer Service Inc

Hi Meghan , thank you for your review! I'm so glad to hear that you were pleased with our service. We strive to provide the best customer experience possible and it's great to know we're succeeding in this area. If there is anything else we can do for you, please don't hesitate to contact us again.

From Google

synth0sizer 5 of 5

Water was backing up in downstairs laundry and bathroom and their crew came up and determined the septic needed to be pumped. They showed up the next morning bright and early and dug down to the tank and pumped it out. Very professional and their work was outstanding. I would recommend them to anyone.

From Google

Charlene N 5 of 5

My hot water tank broke on a Friday afternoon & called Sheesley's. These guys worked a hard overtime. They were challenged from the beginning. After 4 hrs of hard labor, these 2 AMAZING guys got the brand new hot water tank installed. Thank you so much for the GREAT job done & all of your hard work! Highly recommend!

Business reply

Sheesley's Sewer Service Inc

Thank you for your review, I'm glad to hear that Sheesley's was able to provide great service. We take pride in our work and are happy when we can exceed expectations. If there is anything else we can do for you, please reach out!

From Google

Melissa Wood 5 of 5

Business reply

Sheesley's Sewer Service Inc

Melissa ,Thank you for the review, we really appreciate your feedback. We are so glad to hear that you had a great experience with us and look forward to providing any future service you may need!

From Google

Christine Johnson 5 of 5

Business reply

Sheesley's Sewer Service Inc

Thanks, Christine ! It's always wonderful hearing from customers. We appreciate you taking the time to share your review with us online!

From Google

Steve Herrmann 5 of 5

Second time I have used them to clean out a mainline. They managed to get me in same day. Quick, responsive, in and out within an hour. They are the best ones to call!

Business reply

Sheesley's Sewer Service Inc

Steve , Thank you for taking the time to provide feedback on your experience with Sheesley's Sewer Service, we are glad that you were pleased with our service!

From Google

Ronald Stermer 1 of 5

Only a 3-day recall period if your sewer backs up on you after they provide a snaking service. Would have been better if they truly diagnosed the root cause of the problem so it wouldn't return after only 9 days.

Business reply

Sheesley's Sewer Service Inc

Ronald, we certainly understand your frustration. We would be happy to televise the line to identify the problem. Please give us a call on our office line if you would like to discuss this matter further.

From Google

Tia Gorges 1 of 5

We hired Sheesleys back in 2020 to have our septic tank replaced, which ended up turning into a bigger project and they ended up needing a engineer to come out because they had to replace my entire septic system and redesign the piping layout. They destroyed my fire pit without asking us to move it (we didn't know they even needed to dig in that area) and then buried the broken cinder blocks throughout my back yard. They left my back yard a DISASTER to where I had to pay an additional $300 to have someone come out with a machine to correct it because they left everything uneven and made ruts from the front of my house to the back yard because they decided to drive out there in the mud instead of waiting for a more appropriate day. I made a complaint back then but because I wasn't the owner of the house they refused to talk to me about it, I left a review but magically that is gone as well so since the issues continued I figured something needs to be said. I'm not one to complain, and I try to find silver linings in these issues but this was just ridiculous. Fast forward to this year (2024), we were trying to close on the purchase of our home and I had to contact Sheesleys for the documentation for the work and layout they did on the septic system and I was told they did not have any documentation on any engineer doing any work! I contacted the town hall to check with them for records and the town inspector advised they have no record of that work even being done by an engineer or Sheesleys..meaning Sheesleys didn't even get a permit for the work they did...I then had to pay $200 for a "service call" for a guy to come out for 5 minutes with a tape measure to measure the distance of my well and septic and he had the nerve to ask me if I wanted to write down the numbers or if I wanted him to.....I explained it needed to be formal as this was for a bank mortgage so they did their measurement and as the guy was doing his measurements I mentioned the last time Sheesleys was at my house and how they left my yard and this guy says "oh yeah I remember that I was one to the guys here working on that project, this yard was a mess" ..... Later that day I called the office to request the measurement document gets emailed to me to send to the bank and they provided me with a picture drawn on a scrap piece of blank paper, no business logo or anything, even though I explained a few times already this needed to be formal and I get back what looks like a child's drawing....FOR TWO HUNDRED DOLLARS WHICH I SHOULDNT EVEN HAVE HAD TO PAY DUE TO THEIR LACK OF RECORD KEEPING! Extremely shady and unprofessional and will not be using them again.

From Google

Jackie Cook 5 of 5

Excellent service quick and informative. 100% recommend

Business reply

Sheesley's Sewer Service Inc

Hi Jackie , thank you for your review! I'm so glad to hear that you were pleased with our service. We strive to provide the best customer experience possible and it's great to know we're succeeding in this area. If there is anything else we can do for you, please don't hesitate to contact us again.

Showing 20 of 267 reviews

Share your experience

Is this your business?

More plumbers elsewhere in NY

More

Copy this link

We could not copy the link for you. Select the link below and copy it.

Choose a city

Photos of Sheesley's Sewer Service Inc, full screen

Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Sheesley's Sewer Service Inc

From their website, sheesleys.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"Sheesley’s Sewer Service began providing service in 1953"
24/7 emergency service
"Yes, Sheesley’s offers 24/7 emergency plumbing and sewer services to ensure that customers receive prompt assistance whenever urgent issues arise."
Drain cleaning
"Our team uses an electric snake to clean your clogged drains and pipes."
Trenchless pipe repair
"Sheesley’s specializes in trenchless sewer repair techniques that minimize disruption and reduce excavation work whenever possible"
Gas lines
"Commercial and residential services on your hot water tanks, fixtures, and gas lines."
Plumbing fixtures
"Commercial and residential services on your hot water tanks, fixtures, and gas lines."
Septic systems
"Pumping Servicing your septic system, grease traps, pump stations and dry wells for a smoother flow."
Commercial plumbing
"We provide residential and commercial plumbing, sewer repair, septic pumping, drain cleaning, excavation, gas line services, camera inspections, hydro jetting, and wastewater system solutions."
Free estimates
"For more information about the services we offer, or to schedule a free estimate, contact us today at (607) 733-1862!"
Warranty on work
"All of our services are backed by a one-year warranty."
Upfront pricing
"We strive to explain the recommended work, expected costs, and available options before starting whenever possible."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Reviews behind this point

AI-generated summary

Start a new compare list?