Brooklyn

Sessa Plumbing & Heating

4.2 of 5

Average of 20 Google reviews

Positive and negative reviews

  • Positive 16 reviews, 80% of all reviews
  • Negative 4 reviews, 20% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About Sessa Plumbing & Heating

Services

  • Drain cleaning
  • Water heaters

They offer

  • Warranty on work
  • Discounts

From their website, plumberswhocare.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

Drain cleaning
"Drain Cleaning & Jetting"
Water heaters
"Your water heater is checked for safety, leaks and signs of corrosion."
Warranty on work
"Automatically receive an additional full 3 yr guarantee above and beyond our already industry-leading guarantee on all repairs and replacements for FREE!"
Discounts
"You’ll never pay full price on any service."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers dislike

  1. Reviewers report unanswered calls and promised follow-ups

  • Reviews used: 18
  • Made on October 24, 2026
How summaries are made
Call (718) 765-4171Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
Hours not listed

Reviews

From Google

Robert 5 of 5

Richie and the team at Sessa have been helping us with the maintenance of the plumbing and heating system in our home for 25+ years. Always great service! Strongly recommended.

From Google

Javier Perez 5 of 5

Used these guys for a boiler project - the service, price and quality of work were phenomenal. Answered all questions we had, did the work in a very timely manner and has even done follow ups to make sure everything has turned out well. Would highly recommend!!!!

From Google

Little Moe 5 of 5

Amazing

From Google

Kevin K. Kim 5 of 5

Very good jobs!!

From Google

Leza 5 of 5

Sessa plumbing company is excellent. They’ve worked at our place a couple of times over the years; always efficient, respectful and very experienced. Thank you for your work!

From Google

Deb G 1 of 5

They literally never call back. Have tried during 2 emergencies because they say 24 hours and the reviews (old) have always been good. But they never even call back. Negative Responsiveness

From Google

MJB TEK 5 of 5

From Google

Joseph Albergo 5 of 5

The most experienced tech's I ever met. They are truly the plumbers who care!!!!

From Google

Omatokai K 5 of 5

I've been using Richie at Sessa for over ten years. As a Brooklyn homeowner, I am typically frustrated by how hard it is to find really professional, highly skilled, reliable tradespeople. Knowing I can count on Richie for all of my plumbing, heating, and HVAC needs is such a relief. He's super smart and can problem solve anything. When I first hired him, it was after paying numerous other "master plumbers" to figure out why my steam radiator heat system was functioning so poorly. None of them could satisfactorily solve the problem, and Richie did like it was a piece of cake. After that, I've never used anyone else for plumbing, heating, or HVAC jobs big or small. I own three buildings and he takes care of them all. When it's complicated, he does the work himself; when it's simple, he sends one of his guys. Everyone is super professional. They wear shoe covers, work efficiently, and always keep things neat and professional. On the occassion that a complicated repair doesn't work out as simply as hoped, he's always been quick to come back and fix the problem. Sessa isn't cheap, for sure, but given my experiences with less expensive plumbers, it's worth every penny for the professionalism and piece of mind. Honestly, I have a hard time believing any negative reviews here. Sounds like they're talking about someone else! (There IS another Sessa plumbing, by the way... This is for Sessa Plumbing & Heating, not the other one. Richie Amato is your guy.) Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Heating system maintenance, Faucet installation, Heating system installation, Toilet installation, Water heater installation, Faucet repair, Heating system repair, Plumbing pipe repair, Thermostat repair, Toilet repair, Water heater repair, Drain cleaning, Water tank installation, Water tank repair

From Google

Lori Ungemah 5 of 5

When we moved into our apt last fall, the shower pressure was so sad. Our contractor said it couldn't be fixed without ripping out the whole bathroom, another plumber said it couldn't be fixed without ripping out the whole bathroom. Sessa came for another building repair, and my husband asked the plumber to take a look. He called his people, and they said they could fix it. A week or so later Richie came and FIXED it. I joke that I will make a shrine to him in my apt b/c now we have water pressure and it's amazing. (it used to take 45 min to fill the tub--that's how bad it was). THANK YOU SESSA. You are the GOAT with a capital G (as my 13 year old told me to write in this review). Positive Responsiveness, Punctuality, Quality, Professionalism

From Google

HrDthereviewer 5 of 5

Thanks for helping Christopher multisanti and paulie walnuts survive the night.

From Google

Adele Day 5 of 5

From Google

T Ak 5 of 5

NYC requires inspection of all gas applications for multifamily homes by a licensed plumber. I called Sessa plumbing and Richie was on time, professional, and completed the inspection in a timely manner. Paperwork was filed promptly with the city and i was provided with a copy. Positive Responsiveness, Punctuality, Quality, Professionalism Services Service not listed

From Google

Rob DiBatt 5 of 5

Used them several times. He bailed me out of a Horrendous situation. In the end you get what you pay for. He knows his craft. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Heating system maintenance, Heating system installation

From Google

Bruno Doyle 1 of 5

I called Friday for a quote to install a toilet bowl. The woman took all my information and said a plumber will call back. I called again Saturday afternoon got the same woman and still no call back. The woman knows absolutely nothing about the company I have used them in the past at my grandmother's house many years ago I just don't understand why they won't call back

From Google

Shari Diamond 1 of 5

3 years ago Sessa Plumbing installed a new boiler in my building. All seemed fine until last week when National Grid was checking something in my building . They turned off the gas and took the meter because the pipe size to the boiler was incorrect. I reached out to Richie at Sessa. He said he would call me later and never got back to me. I called a few other plumbers who all came to look at the situation. I learned that the boiler was not installed to code. Also, it was not filed with the city and this is causing me additional costs and aggravation. Negative Responsiveness, Quality, Professionalism

Business reply

Sessa Plumbing & Heating

Hello Shari. Sorry to hear this happening to you. We would love to help you out on this issue. Please give us a call ASAP.

From Google

Brenda Aviles 5 of 5

The quality of the work speaks for itself. They have yet to return to fix something they had already worked on once. They are my go to because I know I'm not going to be scammed. The work is almost always quick and clean. They are upfront about time and price so there are no games. They try their very best to accommodate and this is why I will continue to call on them and recommend them. The plumbers are always professional. My last one was Lucas and he delivered as promised while being patient and informative. Positive Quality

From Google

Lizzy Sullivan 5 of 5

Richie from Sessa is AMAZING!! He helped with renovating 2 bathrooms. He did an incredible job and came highly recommended from a friend. Nobody could have done a better job then Richie . He was available to answer all of my questions and went above and beyond to make sure I was happy with the job. He gave me a reasonable price and delivered an impeccable renovation job. He is a perfectionist to say the least and he truly cares about his clients happiness. Thanks Richie!!!!!

From Google

Bob DeAmbra 1 of 5

Had them come over for an estimate on a new furnace and water heater. Guy spent about 45 minutes checking things out, explaining different scenarios. Told me they'd send an estimate in a week, and then I never heard back. Followed up later and was told "sorry, we can't help you." Waste of my time.

From Google

DIANE GNAZZO 5 of 5

Would definitely recommend! Showed up as promised, worked neatly, and the problem was fixed quickly. Very honest and easy to speak to. I will make him who I call for my next plumbing problem.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Sessa Plumbing & Heating

From their website, plumberswhocare.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

Drain cleaning
"Drain Cleaning & Jetting"
Water heaters
"Your water heater is checked for safety, leaks and signs of corrosion."
Warranty on work
"Automatically receive an additional full 3 yr guarantee above and beyond our already industry-leading guarantee on all repairs and replacements for FREE!"
Discounts
"You’ll never pay full price on any service."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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