Aurora Plumbing & Heating Contractors Inc.

From Google

I hired Aurora to repair a couple of violations that I got from the DOB. The work was done in the best way and the price was fair.

From Google

I recently had an emergency and called Aurora for help. He replaced both my boiler and hot water tank very quickly and handled the entire process professionally from start to finish. He also made sure everything was properly signed off by the city. Overall, it was a very pleasant experience — responsive, reliable, and easy to work with. Highly recommend!

From Google

We have relied on Aurora Plumbing for boiler installations and repairs, water heater installations, and ongoing plumbing services for our two buildings for more than 30 years. Their team has consistently been professional, knowledgeable, responsive, and dependable throughout every project and service call. We highly recommend Aurora Plumbing to anyone looking for experienced, reliable, and professional plumbing and heating services. Carlo Popolano is without a doubt the best Master Plumber in New York! Services Water heater installation, Heating system repair, Plumbing pipe repair, Heating system installation, Install thermostat

From Google

The new boiler is working perfectly — our home heats up much faster, and the system runs quietly and efficiently. We appreciated the honest pricing, quality workmanship, and great customer service throughout the project. I would highly recommend Carlo Popolano and his team to anyone looking for a reliable and professional boiler installation. Services Heating system installation

From Google

Total nightmare. This guy doesn't just do bad work; he’s actively deceptive. He took my money, left the job half-finished, and then had the nerve to tell me to hide from the Department of Buildings inspectors so they wouldn't see his violations. I actually had to sue him to get my money back. Even after losing in court, he tried to scam me by sending an empty envelope as 'payment.' I only got my money after involving the BBB. He is a dishonest operator who will ghost you the moment things get complicated. Do not hire

From Google

A very patient professional team who addressed my boiler issues effectively and with the attention it needed - their prices reflect the quality of their work of course, which is because they guarantee their work. They even proactively checked in on me BEFORE billing me for a second installment to ensure I was satisfied with them resolving our delayed ignition issue.

From Google

From Google

Great bunch of guys.

From Google

Satisfied with the work.

From Google

Shout out to Carlos and entire support team at Aurora Plumbing & Heating Contractors, Inc. I lost my boiler with outdoor temperature lingering in the 20s and my anxiety shot up to 100, considering I didn't know who to call, we're in a pandemic and didn't know if I would receive prompt and reliable service. Aurora Plumbing was referred to me and within a couple days they installed my new boiler. Carlos and staff showed empathy, were professional and got the job done to satisfaction. Zodi, thank you so much too for your compassion. Without reservation, I would recommend Aurora Plumbing & Heating Contractors, Inc. Positive Responsiveness, Punctuality, Quality, Professionalism, Value

From Google

Carlo and Zodi helped the block association I manage a building at in Brooklyn file on time with Local Law 152. Thanks Carlo and Zodi! Highly recommended. They are very professional to the block association, are punctual, and when the tenant from my building could not schedule with the notice, Carlo promptly answered my call and notified me to schedule with him when the tenant's schedule was convenient. So said, so done. I followed up with the tenant, who had a very tight schedule for Monday and Tuesdays 11am-1pm on both days, and Carlo made it work. Once again, thank you very much for the prompt service! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Service not listed

From Google

They were great. I needed a Master Plumber for a Local law 152 inspection and the Master Plumber came and did the inspection accordingly. The price was good. I'm just waiting to receive the paper work to file with DOB. Thanks Aurora Plumbing.

From Google

Carlo is a pleasure to deal with. A true professional. His men do good work and make sure everything is clean when they leave. I have been using him for years and highly recommend to all my friends and family. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Service not listed

From Google

I went with another plumber because of the negative reviews and that was a mistake! I ended up needing the whole thing redone and Aurora was there to fix it. I should’ve went with them first. I felt very taken care of. Positive Responsiveness, Quality, Professionalism, Value

From Google

Our old plumbing service had to make a referral to another plumber at the time we needed to replace our boiler many years ago, the referral was to Arora. It was the dead of winter I remember and the work got done with no problems. To our surprise the replacement boiler was smaller and more efficient than the one we had in the past. Very good experience with the owner and crew. Looking to do follow up business this winter. Positive Responsiveness, Punctuality, Quality, Value

From Google

From Google

This plumber never finished filing his job even though he charged for it. I had to pay a different plumber to finish his work. He advised me not to open the door to the department of building when they wanted to inspect. I took him to Court, he lost the case but sent an empty envelope as payment. I complained to the Better Business Bureau. Weeks later he sent payment.