Nesconset

SERVPRO of Greater Smithtown

4.9 of 5

Average of 113 Google reviews

Positive and negative reviews

  • Positive 111 reviews, 98% of all reviews
  • Negative 2 reviews, 2% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About SERVPRO of Greater Smithtown

  • 24/7 emergency service

SERVPRO of Greater Smithtown provides cleanup, repair, construction, and restoration for homes and businesses in Smithtown and nearby Long Island communities. The locally owned franchise handles water and fire damage, mold remediation, storm recovery, and specialty cleaning, and its restoration managers and crew chiefs bring more than 20 years of combined experience.

Services

  • Water damage
  • Mold remediation
  • Fire damage
  • Storm damage
  • Cleaning belongings
  • Heating and cooling

From their website, servpro.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"SERVPRO of Greater Smithtown is available anytime you need help, 24 hours a day, including weekends and holidays."
Water damage
"SERVPRO of Greater Smithtown provides 24/7 water damage restoration services for homes and businesses across Smithtown, Kings Park, St. James, and Suffolk County."
Mold remediation
"We specialize in water and fire damage, storm and mold remediation, construction, and so much more."
Fire damage
"We specialize in water and fire damage, storm and mold remediation, construction, and so much more."
Storm damage
"We specialize in water and fire damage, storm and mold remediation, construction, and so much more."
Cleaning belongings
"Inside your home, water can damage furniture, photos, important documents, and more. We offer cleaning, restoration, and secure storage for your belongings."
Heating and cooling
"Deep cleaning for air ducts and HVAC systems, biohazard, odor removal, graffiti cleanup, and much more."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Professionalism and courtesy

  2. Reviewers praise careful, thorough cleanup and restoration

  3. Reviewers praise prompt responses and quick arrivals

  4. Reviewers praise clear explanations and regular updates

  • Written reviews used: 111
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From their website, servpro.com, and Google

Call (631) 265-9200Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every day Open 24 hours

Hours as listed on Google; we have not checked them.

Reviews

From Google

Margret Davis 5 of 5

New Great price Kyle and his team were professional, careful and an absolute pleasure! They explained everything they were doing and took extreme care of our furniture and valuables. When a family experiences damage to their home that creates stress, it was great working with this team of Servpro professionals that helped us stay calm and assured us they would make sure the house would be safe. Thank you so much! Also a special shout out to Tyler! Services Water damage-related cleanup & repair Response time 1–2 hr

Business reply

SERVPRO of Greater Smithtown

Thank you so much, Margret! We're grateful for your kind words about our team and are pleased to know that their professionalism and care made a difference during a stressful time. It's our goal to ensure our customers feel safe and supported, and we appreciate you sharing your positive experience with SERVPRO.

From Google

Jerry Rice 5 of 5

New Angel is the best restoration guy I have ever came across. Him and his crew were beyond professional and made my unfortunate situation at home EXCELLENT! I have a 2 year old son and was very nervous over this whole situation. IF YOU NEED ANY RESTORATION CALL ANGEL if you want it done right !!! A1 job !!! Thank you angel!! Services Flood restoration, Flood cleanup, Water removal Response time 0–1 hr

Business reply

SERVPRO of Greater Smithtown

Hi Jerry. Thank you for the excellent review. Delivering quick emergency flood cleanup while treating every home with utmost care and attention is always our top priority. Our team was honored to step in, put your mind at ease, and handle your water damage restoration. We appreciate the opportunity to earn your trust.

From Google

James Elefante 5 of 5

Reasonable price Services Water removal Response time 1–2 hr

Business reply

SERVPRO of Greater Smithtown

Thanks for the feedback, James. Rapid response times matter when you’re dealing with a water leak or indoor flooding, and our team is always ready to mobilize quickly with extraction gear. We appreciate the excellent review and your trust in SERVPRO of Greater Smithtown.

From Google

Steven Costanzo 5 of 5

Reasonable price Angel came the other day to tackle an odor problem. He was very professional and did a thorough job of eliminating the odor in the rooms. Would definitely ask for him again to solve the problem. Services Service not listed Response time 0–1 hr

Business reply

SERVPRO of Greater Smithtown

Hi Steven. Thanks for taking the time to leave this! Persistent odors are frustrating to deal with, so it's great to hear Angel came in and completely knocked the problem out. We appreciate the opportunity to earn your business.

From Google

S. Ross 5 of 5

Kyle and Jaden did an amazing job cleaning and sanitizing a very messy basement incident. Arrived quickly, very efficient, and courteous.

Business reply

SERVPRO of Greater Smithtown

Brendan Thank you for taking the time to leave a review for the guys. Glad we were able to help. Please don't hesitate to reach out if you need anything else. Have a great day.

From Google

Dylan 5 of 5

Great price I recently dealt with a garage leak that caused mold, and Mike’s team—Tyler, Kyle, and Dylan—handled it flawlessly. They responded quickly, removed the mold thoroughly, and maintained top-notch professionalism every step of the way. I couldn't be happier with the results. Highly recommend giving them a call. Services Flood cleanup, Water removal, Water damage-related cleanup & repair

Business reply

SERVPRO of Greater Smithtown

Thanks for sharing your feedback, Dylan! Our team is dedicated to providing excellent service, and it's great to know that you were satisfied with the quick response and professionalism during your mold removal. We appreciate your recommendation and are here to help whenever you need SERVPRO.

From Google

Darrin Schirtzer 5 of 5

Reasonable price I highly recommend ServPro of Smithtown. The staff was excellent. Everybody I came in contact with was very professional and polite. The service they provided was top-notch . Thank you guys for the work you did!!! Services Flood cleanup, Water removal

Business reply

SERVPRO of Greater Smithtown

Hi Darrin. Thank you for the excellent review and recommendation. We’re grateful you chose SERVPRO of Smithtown for your flood cleanup and water removal needs. It means a lot to know you had a positive experience with our team, and we appreciate your trust.

From Google

Paul 5 of 5

Kyle did a great job!

Business reply

SERVPRO of Greater Smithtown

Thanks a lot, Paul! We're glad to hear that our team did a great job. Your feedback is truly appreciated!

From Google

Napoli D 5 of 5

The team at ServPro of Greater Smithtown were top notch! They were extremely accommodating and went the extra mile for me and my family after we had a leak in our basement. They answered my MANY questions and addressed all my concerns. It was an absolute pleasure working with the team - I feel confident that the cleanup was done professionally and with the greatest attention to detail possible. I am confident in the team's knowledge and expertise. Highly recommend! Kyle and Jayden were absolutely top notch!!!! Services Mold mitigation, Flood restoration, Flood cleanup

Business reply

SERVPRO of Greater Smithtown

Hi Mike.. Thank you so much for your wonderful review! We’re thrilled to hear that our team at SERVPRO of Greater Smithtown could help make a difficult situation a little easier for you and your family. Our goal is always to provide thorough, professional service and clear communication every step of the way. We truly appreciate your trust in us and your kind recommendation!

From Google

Sandra Esposito 5 of 5

Great price When my mom's basement flooded, I was so overwhelmed , but SERVPRO made an incredibly stressful situation so much easier to get through. I can't say enough about Mike Filano. He was absolutely amazing, calling and texting regularly to keep me updated, answering all of my questions, and helping me every step of the way. Even though I was trying to coordinate everything for my mom, Mike always made me feel like we were in good hands. His communication and kindness truly put my mind at ease. I also want to recognize Tyler, Angel, Kyle, Jaden, Nick, and Ryan. They were an outstanding crew who went above and beyond from the moment they arrived. They worked incredibly hard, they treated me and my mom's home with respect. They were kind, and professional, throughout the entire process. It's rare to find a team that not only does excellent work but also genuinely cares about the people they're helping. Thank you to everyone at SERVPRO for turning such a difficult experience into one that was manageable. I am so grateful for your professionalism, hard work and the genuine care you showed me and my mom. Highly recommend this Company. If ever I find myself in a jam I would call you guys in a second! Services Flood restoration, Flood cleanup, Water removal

Business reply

SERVPRO of Greater Smithtown

Hi Sandra. Thank you so much for taking the time to share your story and for highly recommending us! A flooded basement is an incredibly stressful situation to navigate—especially when coordinating care for a loved one—so knowing our team put your mind at ease means everything to us. We are proud that our clear communication and hard work helped make a difficult experience manageable for you and your mom! I will be sure to pass your compliments along to the team.

From Google

Robert Micillo 5 of 5

The team definitely stepped up in the face of a flood disaster, and followed up every step of the way including documenting loss, moving content, remediation and coordinating restoration. Services Flood restoration, Flood cleanup, Water removal, Water damage-related cleanup & repair, Junk removal, Construction debris removal

Business reply

SERVPRO of Greater Smithtown

Rob- thx so much for taking the time out of your busy day to leave a nice review. It was a pleasure working with you.

From Google

JLC NBC 5 of 5

Great price June 2026 -We are not fully finished but let me say: This company: Team- Angel, Kyle, Jayden turned a stressful and overwhelming home emergency into a manageable experience with genuine care, compassion, and professionalism. From the moment they arrived, they provided reassurance, clear communication, and expert support while treating my home with exceptional care and respect. They didn’t just address the damage — they cared for the people affected, making sure I felt informed and supported every step of the way. Their dedication, kindness, and attention to detail were outstanding. I’m incredibly grateful for their hard work and the peace of mind they provided during such a difficult time. I highly recommend this team to anyone in need of help when it matters most.❤️ Services Flood restoration, Flood cleanup, Water damage-related cleanup & repair, Junk removal, Construction debris removal

Business reply

SERVPRO of Greater Smithtown

Thank you so much, JLC! We're grateful for your kind words about our team and their dedication during your home emergency. It's wonderful to know that their compassion, communication, and professionalism made a positive impact on your experience. Your recommendation means a lot to us, and we appreciate you taking the time to share your feedback!

From Google

Josephine Karavanis 5 of 5

If you have water damage and need a professional company to restore, then look no further. No further. Michael at Servpro responded quickly, sent his team, and from start to finish, I was truly amazed. They were not only professional, but were polite and very pleasant throughout the entire process. They worked quickly, quietly and like a true team should. This group was so effective in getting the place restored, that it’s even better than prior to the damage.A broken pipe caused so much damage, because I was out of town. Services Flood restoration, Flood cleanup, Water removal

Business reply

SERVPRO of Greater Smithtown

Hi Josephine. We sincerely appreciate you taking the time to share your experience with us. Dealing with a major water loss requires immediate action, and we are glad our team responded quickly to begin the water removal and flood cleanup process. Knowing that our crew was polite, pleasant, and effective from start to finish means a lot to our entire group!

From Google

Kurt Lempin 5 of 5

Angel Rivera and his crew came to my house within a couple hours and cleaned up a bad sewage back up. They were super neat and clean. The job turned out perfect I highly recommend using their service.

Business reply

SERVPRO of Greater Smithtown

Thanks for sharing your feedback, Kurt! Our team is dedicated to providing prompt and thorough service, and it's great to know that you were satisfied with the cleanup. Your recommendation means a lot to us!

From Google

Phoney Words 5 of 5

A++ Efficient and trustworthy

Business reply

SERVPRO of Greater Smithtown

Thanks a lot, Phoney! Our team appreciates your kind words and is glad to know you found our service efficient and trustworthy.

From Google

Alyssa Chesney 5 of 5

Mike has made a stressful situation a seamless process. Tim was here the same day I called to assess the situation, and Angel and his crew started the clean out immediately. Angel and his crew were professional, hardworking, and friendly. Angel went above and beyond to explain the process and has been a pleasure to work with. He is knowledgeable, personable, and an excellent leader. I highly recommend Serv Pro of Greater Smithtown and would not hesitate to use them again if the need arises. Services Water damage-related cleanup & repair

Business reply

SERVPRO of Greater Smithtown

Hi Alyssa. We sincerely appreciate your wonderful feedback. Water damage needs a rapid response, and we prioritize fast action to minimize the loss. Our technicians work diligently not only to handle the physical restoration but also to thoroughly explain the process so you feel confident and comfortable every step of the way. Knowing that our crew was friendly, hardworking, and a pleasure to work with means a lot to us, and we appreciate you recommending our services!

From Google

justin germaine 5 of 5

Reasonable price Services Water removal

Business reply

SERVPRO of Greater Smithtown

Thank you Justin for taking the time to leave a 5 star review. Appreciate it. Have a great day!!!

From Google

ray barnes 5 of 5

Great price While we were away during the deep freeze the end of Jan 2026 we had a pipe burst on the 2nd fl doing damage to all 3 floors. I called Ray the Plumber to fix the burst pipe on a Saturday and they responded within the hour and fixed the pipe. The plumber seeing all the damage from collapsed ceilings told my sons we need to get someone in here asap to handle the mitigation and suggested SERVPRO of Greater Smithtown. Mike Falino owner of SERVPRO of Greater Smithtown and his crews were onsite and ripping out the soaked carpets, sheetrock & insulation within the hour. Mike informed my son to order a pod for the driveway and they shrink wrapped all the good furniture and household items and moved into the pod. SERVPRO had like 50 fans and 50 dehumidifiers running for over a week to dry the place out and prevent mold. After the Insurance paid out for the damages Mike had a contractor and his crew in immediately restoring the interior of our home which turned out beautiful and we were moved back in in record time. Mike supervised the whole project and was always quick to answer a text or phone call. The SERVPRO crew (and Karen in the office) were always polite and reassuring that everything would be better than before and they were all very professional. If you should ever experience a catastrophic event as we did I highly recommend giving SERVPRO OF GREATER SMITHTOWN a call and Mike Falino will be in touch immediately to work with you as if it was his own problem. Thank you Mike and your whole crew, be safe out there. What a nightmare this was Services Water damage-related cleanup & repair

Business reply

SERVPRO of Greater Smithtown

Hi Ray. Thank you for taking the time to write such a nice review. Sorry you guys had to go thru such a mess while you were away. I’m glad it all worked out. It was a pleasure dealing with you guys. We are here for you in the event you need anything else. Please keep in touch. Mike

From Google

Shiby Glise 5 of 5

Great Service! Workers were super friendly and did a great job with everything!

Business reply

SERVPRO of Greater Smithtown

Thank you so much for the wonderful 5-star review, Shiby! We're thrilled to hear that our team provided you with great service and that you found our workers to be friendly throughout the process. It's always our goal to not only deliver quality work but also to make sure our customers feel comfortable and well-cared for during what can often be a stressful time. Your kind words mean a lot to our entire team here at SERVPRO of Greater Smithtown. We take great pride in our work and in building positive relationships with the community we serve. Reviews like yours remind us why we love what we do. Should you ever need our services again in the future, please don't hesitate to give us a call. We'll be here to help with the same level of professionalism and care you experienced. Thank you again for choosing SERVPRO of Greater Smithtown and for taking the time to share your positive experience!

From Google

Brendan Davey 5 of 5

You can’t go wrong with this group. Tyler and his team were nothing short of professional, transparent and extremely respectful - they truly made a nightmare home repair situation better with their help and communication. These guys are practical - I would strongly recommend working with them. Services Water removal, Water damage-related cleanup & repair

Business reply

SERVPRO of Greater Smithtown

Thank you so much, Brendan! We appreciate your kind words and are glad to know that our team made a challenging situation more manageable for you. Your recommendation means a lot to us, and we're here to help whenever you need.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About SERVPRO of Greater Smithtown

From their website, servpro.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"SERVPRO of Greater Smithtown is available anytime you need help, 24 hours a day, including weekends and holidays."
Water damage
"SERVPRO of Greater Smithtown provides 24/7 water damage restoration services for homes and businesses across Smithtown, Kings Park, St. James, and Suffolk County."
Mold remediation
"We specialize in water and fire damage, storm and mold remediation, construction, and so much more."
Fire damage
"We specialize in water and fire damage, storm and mold remediation, construction, and so much more."
Storm damage
"We specialize in water and fire damage, storm and mold remediation, construction, and so much more."
Cleaning belongings
"Inside your home, water can damage furniture, photos, important documents, and more. We offer cleaning, restoration, and secure storage for your belongings."
Heating and cooling
"Deep cleaning for air ducts and HVAC systems, biohazard, odor removal, graffiti cleanup, and much more."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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