5.0 of 5
Average of 78 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
Magic Home Restoration is a family-owned disaster restoration company based in Nesconset, serving homes and businesses across Long Island. Its work includes water and fire damage restoration, mold remediation, and biohazard cleanup. The company also provides specialized puffback cleanup services.
From their website, magichomerestoration
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Thorough, high-quality work
Professional, friendly service
Reviewers praise clear communication and explanations
Prompt responses and arrival
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
From their website, magichomerestoration.com, and Google
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
Liliana Luna
Great price Easy scheduling, friendly staff, excellent work! Services Flood cleanup
Business reply
Magic home restoration
Thank you for the wonderful review! We're glad scheduling was easy and that our team provided friendly, excellent service. We appreciate your trust and look forward to helping you again.
From Google
Lino Siason
Did an excellent job on water clean up in my crawlspace. Nick worked with our insurance. Services Water damage-related cleanup & repair
Business reply
Magic home restoration
Thank you for the great review, Lino. We're glad Nick and the team took care of the crawlspace water cleanup and worked with your insurance. We appreciate you choosing us and are here if you need any further assistance.
From Google
Ning Cai
Great price I recently had a dehumidifier installed by Magic Home Restoration, and the entire experience was outstanding from start to finish. Alex, the estimator, was professional, knowledgeable, and took the time to explain everything clearly. He provided an honest assessment and made the process easy and stress-free. The installation team, Justin and Joe, were exceptional. They arrived on time, worked efficiently, and demonstrated a high level of craftsmanship and attention to detail throughout the installation. They were courteous, respectful of my home, and made sure everything was completed perfectly before leaving. They also took the time to answer my questions and explain how the system operates. It's refreshing to work with a company that truly values customer service and quality workmanship. I highly recommend Magic Home Restoration to anyone looking for a reliable, professional team for dehumidifier installation or home restoration services. Thank you, Alex, Justin, and Joe, for a job well done! Services Service not listed
Business reply
Magic home restoration
Thank you for the wonderful review and recommendation. We’re thrilled Alex, Justin, and Joe provided professional, knowledgeable, and courteous service and that the dehumidifier installation went smoothly. We appreciate you recognizing our commitment to customer service and quality workmanship. If you need anything further with your system or future home restoration needs, please don’t hesitate to reach out.
From Google
Joanmarie Koster-Zipman
Reasonable price Magic Home Restoration did a fantastic job cleaning a huge mess after some pipes burst. Mike and Alex were in constant communication every step of the way. Chris and the site crew cleaned, packed and stored salvageable items. The removal of damaged materials was quick and efficient. Everyone was very professional and supportive throughout the entire process. They made a very difficult situation much easier for me. I HIGHLY recommend them. Services Flood cleanup, Water removal, Water damage-related cleanup & repair
Business reply
Magic home restoration
Thank you so much for your kind words and for taking the time to share your experience. We're thrilled Mike, Alex, Chris and the site crew were professional, communicative, and able to make a difficult situation easier for you. Your high recommendation means a lot to our whole team. If you need anything further, please reach out anytime.
From Google
Noel Stover
Great price Mike was an absolute pleasure to deal with. From the first phone call to the completion of job , everything was professional and moved quickly. I highly recommend this company !!! Services Flood restoration
Business reply
Magic home restoration
Thank you so much, Noel! We're thrilled Mike and the team made the process professional and quick from start to finish. We truly appreciate your recommendation. Please reach out anytime if we can help with future projects.
From Google
ron ka
Had an excellent interaction with the owners Nick and Mike. Very knowledgeable and super helpful in an stressful home emergency event!
Business reply
Magic home restoration
Ron, thank you for the kind review. Nick and Mike are glad they could help during your home emergency and appreciate you recognizing their efforts. We’re happy everything worked out and are here if you need us again.
From Google
Tyler Searles
It was super stressful when a pipe burst in my basement sometime in the middle of the night, by the time I woke up and realized what had happened my basement was almost full to the ceiling with water. These guys came in and like magic it’s like nothing ever happened! Thanks again to the team, will definitely recommend to anyone in need!
Business reply
Magic home restoration
Tyler, thank you for the great review. We’re so glad we could respond quickly to your late-night pipe burst and restore your basement. It means a lot that you’ll recommend our team, and we’re here if you ever need us again.
From Google
Anna Burrowes
Amazing company very responsive came asap
Business reply
Magic home restoration
Thank you so much for the great review, Anna. We're thrilled our team was responsive and arrived quickly. We appreciate you choosing us and look forward to helping you again whenever you need us.
From Google
Jacqueline Gribko
responded very quickly and professional.
Business reply
Magic home restoration
Thank you, Jacqueline, for your kind feedback. We're glad our quick and professional response met your expectations. We appreciate you choosing us and are here if you need anything in the future.
From Google
Alec Solomon
Not sure My family had work done by Alex and team. They were elated feeling finally something has gone their way. Thank you team for helping out my family. Services Flood restoration, Flood cleanup, Water removal, Water damage-related cleanup & repair
Business reply
Magic home restoration
Alec, thank you for your kind words and for trusting Alex and the team with your family’s project. We’re thrilled to hear everyone is so happy. If you need anything else, please don’t hesitate to reach out.
From Google
Nora Witte
Not sure After a horrible pipe burst, the whole team was fantastic from beginning to end. Services Water damage-related cleanup & repair
Business reply
Magic home restoration
Thank you so much for the kind review, Nora. We’re glad our team could respond quickly and guide you through the repairs after the pipe burst. If you need anything else, please reach out and we’ll be happy to help.
From Google
Kenneth Witte
Not sure Alex and team were absolutely wonderful. Communication was clear. Empathy was felt. Hard work was clear. The team put in like 10 hours through the AM to rectify the situation. My home was clean and all my stuff was taken care of along the way. Honestly made my terrible situation a bit better. I wouldn’t recommend anyone else. You should trust my review. Honestly. Services Flood restoration, Flood cleanup, Water damage-related cleanup & repair
Business reply
Magic home restoration
Thank you, Kenneth — we really appreciate you taking the time to share this. I’m so glad Alex and the team were able to make a difficult situation better through clear communication, empathy, and hard work. Your trust and recommendation mean a lot to us. If you ever need assistance in the future, we’re here for you.
From Google
steven klement
Great price Exceptional Service in a Crisis! I cannot recommend Magic Home Restoration highly enough. We recently dealt with a devastating flood in our house, and from the moment they arrived, they turned a stressful situation into a manageable one. The owner, Michael Hughes, was absolutely on point with every aspect of the renovation. His attention to detail and professional oversight gave us total peace of mind during a very difficult time. The entire team was fast, clean-working, and incredibly polite. What stood out the most was how they prioritized our family’s comfort, making our house feel like a home again. We are so happy we chose them—if you want the job done right, Michael and his team are the ones to call! Services Flood restoration, Flood cleanup, Water removal, Water damage-related cleanup & repair
Business reply
Magic home restoration
Thank you so much for this incredibly kind and thoughtful review. We’re truly grateful that you took the time to share your experience. Dealing with a flood is overwhelming, and our top priority is always to ease that stress and help families feel comfortable and confident throughout the restoration process. It means a great deal to hear that our attention to detail, professionalism, and care for your family made a positive difference during such a difficult time. On behalf of myself and the entire Magic Home Restoration team, thank you for trusting us with your home. We’re so happy we could help make it feel like home again, and we’re always here if you ever need us in the future. — Michael Hughes Owner, Magic Home Restoration
From Google
Jess R
Great service! We had a broken pipe and flood in the middle of the night. The team came within a hour to stabilize the issue and gave us a plan and solution to get things back to normal. Thank you so much! Services Flood restoration, Water removal
Business reply
Magic home restoration
Jess, thank you for the kind words. We're glad our team could respond quickly, stabilize the situation, and provide a clear plan to get things back to normal. We're here 24/7 for any future needs, so please reach out if you need anything else.
From Google
Richie P
Mike and his team are outstanding. Consummate, knowledgeable, professionals who explain everything to you, and really take the time to understand your needs. I would recommend them to anyone! Services Water removal
Business reply
Magic home restoration
Thank you so much for the kind words and recommendation! We truly appreciate you taking the time to share your experience. It means a lot to us that you felt informed, understood, and well taken care of throughout the process. Our team takes great pride in providing knowledgeable, professional service, and feedback like yours makes it all worthwhile. If you ever need anything in the future, we’re always here to help!
From Google
maurice mcdougalvv
Reasonable price Excellent prompt and dependable service. I give the company a AA plus. Always answers the phone when needed or call right back. Services Water damage-related cleanup & repair, Painting
Business reply
Magic home restoration
Thank you for your outstanding review! We're thrilled to hear that you find our service prompt and dependable. Your satisfaction is our top priority, and it's great to know that our team is always available when you need us. We appreciate your support and look forward to serving you in the future.
From Google
Lawrence F
Exceeded expectations! We had a long-standing issue with a crawl space - moisture, airflow, insects, some light mold and smell. Magic Home Restoration was hands-down the best from the evaluation, scope, pricing, responsiveness and the very diligent work done. Alex was an exceptional person to work with across initial meeting and throughout the whole process. HIGHLY RECOMMEND!
Business reply
Magic home restoration
Thank you for your wonderful review, Lawrence! We're thrilled to hear that we exceeded your expectations and that Alex made a positive impression throughout the process. Your satisfaction is our top priority, and we appreciate your recommendation. If you ever need our services again, please don't hesitate to reach out.
From Google
J Stern
AMAZING! We hired Michael and team for asbestos tile removal and flooring install in the basement. Michael and his licensed teams (asbestos removal, air test, flooring install) were professional and such a pleasure to work with. Michael was on time for his estimate appointment, answered all my questions, gave thorough details of all work on the written estimate, and even put job start date on my contract! Michael stayed in touch with me throughout the entire job, even proactively following up with me with arrival times of each team. My husband and I have hired other companies for other home repairs; Michael and team were by far the most professional! Everyone was on time and thorough. They all went the distance on their part of the job and also answered my questions. The asbestos team ensured the area was sealed properly for asbestos removal (my husband and I saw their set up before we left the house). I also had a surprise and bonus, the head of the flooring team came by before the floor install to see the area so he knew how to prep the space, and he told me exactly what he would do, which was consistent with what Michael had stated on my estimate. The flooring team effectively set up tarps and plastic sheeting for dust/work debris containment (there was no dust in the rest of the house!), the install of the new floor looks great, and they ensured the flooring was to my satisfaction before cleaning up and leaving. Overall (I'm a teacher) I give this company an A+ and highly recommend them to anyone who needs a home restoration done right.
Business reply
Magic home restoration
Thank you for the fantastic review! We're thrilled to hear that you had such a positive experience with Michael and our team during your asbestos tile removal and flooring installation. It's our goal to provide professional and thorough service, and we're glad that our attention to detail and communication made a difference for you. Your recommendation means a lot to us, and we appreciate you taking the time to share your feedback. We look forward to assisting you with any future home restoration needs!
From Google
Deb Colitti
Mike and team did it outstanding job remediating mold in a two bedroom apartment. Thorough and Exceptional work and I would recommend Them highly. Services Water damage-related cleanup & repair, Mold remediation, Mold cleaning, Water damage-related mold removal
Business reply
Magic home restoration
Thank you for your wonderful feedback, Deb! We're thrilled to hear that Mike and the team provided you with exceptional service in mold remediation. Your recommendation means a lot to us. If you ever need assistance again, don't hesitate to reach out!
From Google
Celia “NYC Celia” Gittelson
Magic Home did a magnificent job on my house after a flood destroyed several rooms. It looks better than it did before the flood. Came in on time, on budget, and Frank Paul--who led the team--is a true craftsman. Highly, highly recommend. And if I need more of the services Magic Home offers, I will call upon them!
Business reply
Magic home restoration
Thank you for your fantastic feedback, Celia! We're thrilled to hear that you are satisfied with the work we did and that your home looks even better than before. Frank Paul and the team take great pride in their craftsmanship, and we appreciate your recognition of their efforts. We look forward to assisting you again in the future if you need our services. Your recommendation means a lot to us!
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From Google
Business reply
Magic home restoration
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