From Google
Lauren Baptiste
Jared and his team at JS Fire Flood and Mold stood out from the very beginning of the interview process. We spoke with several vendors, but Jared’s calm, grounded, and realistic approach was unmatched. In an industry that can often be fear-driven, Jared and his team were the complete opposite—transparent, supportive, and trustworthy. He was readily available for calls before we hired him, throughout the remediation process, and even afterward, ensuring not only that our immediate issue was resolved but that our home remains protected from future mold concerns. During the work itself, his team was professional, friendly, and considerate. They handled sensitive topics with empathy, making a challenging situation feel far less overwhelming. They went above and beyond in countless ways—never nickel-and-diming us for minor adjustments and offering additional and unexpected gestures that provided my husband and I genuine peace of mind. Before the final post-remediation testing, Jared personally conducted a detailed inspection to ensure we were set up for the best possible outcome, which we achieved. I could say so much more, but simply put, Jared and his team exceeded our expectations. While we hope we won’t need their services again, we wouldn’t hesitate to work with them in the future and highly recommend them to anyone in need. Thank you, Jared and team!