4.9 of 5
Average of 865 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
Booking page on rotorooter
From their website, rotorooter
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
The Book online link comes from their Google listing, not their website.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Professional service
Resolved plumbing problems
Prompt service
Clear explanations of the work
Prices felt high or steep
Reviewers report repairs did not fix the problem
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
From Google
Sarah Kornhauser
New Angel was so kind and explained my situation so well. I will definitely call them again! They came right out to me, also!
Business reply
RR Plumbing Roto-Rooter
Thank you, Sarah! We're glad to hear that Angel provided you with kind and clear assistance. We look forward to serving you again! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Chad Smartt
New Service was prompt and thorough. Highly recommend
Business reply
RR Plumbing Roto-Rooter
Thank you, Chad! We appreciate your kind words about our prompt and thorough service. Your recommendation means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Angela Montero
New I had a wonderful experience with Roto-Rooter, thanks to Emmanuel! He was incredibly respectful, professional, and kind. He worked quickly and efficiently, getting the job done in no time. What started as a stressful situation turned into a very positive experience thanks to his excellent service. I truly appreciate his professionalism, courtesy, and efficiency. Emmanuel is a great representative of Roto-Rooter, and I highly recommend their services. Thank you, Emmanuel, for a job well done! Services Toilet repair
Business reply
RR Plumbing Roto-Rooter
Thank you, Angela! We appreciate your kind words and are glad to hear that Emmanuel made such a positive impact during your experience. Your recommendation means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Kevin Dinkins
New Great price | $400–600 Damon did a great job Services Sewer cleaning
Business reply
RR Plumbing Roto-Rooter
Thank you, Kevin! We appreciate your kind words about Damon and are glad to hear he did a great job. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Jamie Urciuoli
New Great service fixed my tub in no time
Business reply
RR Plumbing Roto-Rooter
Thank you, Jamie! We're glad to hear you were happy with the service and that we could fix your tub quickly. Your satisfaction means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
John Liefert
New Reasonable price | $600–800 Damon did a great job Services Drain cleaning
Business reply
RR Plumbing Roto-Rooter
Thank you, John! We're glad to hear that Damon did a great job. Your feedback means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Alyssa Janvier
New $200–400 I appreciate how quick the response time is. Fred came and diagnosed the issue. He took time to explain what he was doing. My basement smells so much better now. Services Sewer repair
Business reply
RR Plumbing Roto-Rooter
Thank you, Alyssa! We're glad to hear you appreciated the quick response and that Fred was able to help diagnose the issue and explain everything. It's great to know your basement smells better now! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
bailey matthew
New Great price | $1,400–1,600 Damon was the best. Very personable and knowledgeable. He was clean and professional. Plant ask for a better technician. Services Toilet repair
Business reply
RR Plumbing Roto-Rooter
Thank you, Bailey! We're glad to hear you had a great experience with Damon. We appreciate your feedback and look forward to serving you again! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Elissa Bieber
New Reasonable price | $200–400 Ben was professional as well as personable. He kept us appraised of everything he was doing. We will be requesting Ben for future jobs. Services Toilet repair
Business reply
RR Plumbing Roto-Rooter
Thank you, Elissa! We're glad to hear that you had a positive experience with Ben. It's great to know you'll be requesting him for future jobs. We appreciate your feedback! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Ruben Capeles
New Very very very overly priced for the smallest thing
Business reply
RR Plumbing Roto-Rooter
I understand your concern about the pricing, Ruben. We strive to offer quality service, and I apologize if it felt excessive for your needs. Please email Pat.Swanson@rrsc.com with your full service address, ZIP code, and a copy of this review so we can work to improve your experience. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Rich Daniel
New Reasonable price | $800–1,000 Damon was great. Recommend him always Services Toilet repair, Drain cleaning
Business reply
RR Plumbing Roto-Rooter
Thank you, Rich! We're glad to hear you had a great experience with Damon. We appreciate your recommendation! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Maureen Doyle
New Overpriced | $600–800 Great response. Nice professional person Would I be able to get a credit for my senior citizen discount. It was not applied to my credit card Services Service not listed
Business reply
RR Plumbing Roto-Rooter
Thank you, Maureen, for your positive feedback! We appreciate your suggestion regarding the senior citizen discount and will look into it for you. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Fariza Abdullaeva
New Amazing work!!! Fast and reliable service! Thank you !
Business reply
RR Plumbing Roto-Rooter
Thank you, Fariza! We appreciate your kind words about our fast and reliable service. Your support means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Darius Jones
New Great price | $1–200 Damon did a great job Services Drain cleaning
Business reply
RR Plumbing Roto-Rooter
Thank you, Darius! We're glad to hear that Damon did a great job. Your feedback is appreciated! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Esther Agront
New Thank you Roger for all your assistance! You are truly the best! Services Drain cleaning
Business reply
RR Plumbing Roto-Rooter
Thank you, Esther! We're glad to hear that Roger provided you with such great assistance. Your kind words mean a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Shawn Smith
New Not sure | $600–800 Ahmed5384 — great guy! Made sure I got the best price possible! Very fast arrival and extremely quick service! Highly recommend! Services Drain cleaning
Business reply
RR Plumbing Roto-Rooter
Thank you, Shawn! We're glad to hear that Ahmed provided you with great service and pricing. Your recommendation means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Pradipt Sharma
New Reasonable price | $600–800 Tech was very professional and knowledgeable Services Sewer cleaning
Business reply
RR Plumbing Roto-Rooter
Thank you, Pradipt! We're glad to hear that you found our team to be professional and knowledgeable. Your feedback is truly appreciated! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Nicholas Rotondi
Hui, the technician I worked with, was kind, helpful, and committed. He made sure to test everything multiple times to make sure everything was working properly. Services Plumbing leak detection, Plumbing pipe repair, Plumbing leak repair
Business reply
RR Plumbing Roto-Rooter
Thank you, Nicholas! We appreciate your kind words about Hui and his dedication to ensuring everything was working properly. Your feedback means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
James Michaels
Business reply
RR Plumbing Roto-Rooter
Thank you for your review, James! We appreciate your feedback and look forward to serving you again. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Jonathan Ramirez
Amazing! Work!
Business reply
RR Plumbing Roto-Rooter
Thank you, Jonathan! We appreciate your kind words and are glad you loved the work. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
Showing 20 of 865 reviews
Could not load more reviews.
From Google
Business reply
RR Plumbing Roto-Rooter
Tap Share in your browser, then Add to Home Screen. No Share button? Tap Menu (three dots) by the address bar first.
Tap Menu (three dots) by the address bar.
See a Share button on the browser bar? Tap it and skip to step 3.
Tap Share in the menu.
Tap Add to Home Screen (scroll down if needed), then Add.
