Brooklyn

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

5.0 of 5

Average of 370 Google reviews

Positive and negative reviews

  • Positive 369 reviews, 99% of all reviews
  • Negative 0 reviews, 0% of all reviews
  • Not counted 1 review, 1% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About C.I.D. Plumbing, Water Heaters, and Drain Cleaning

  • 24/7 emergency service

Services

  • Drain cleaning
  • Sewer lines
  • Water heaters
  • Tankless water heaters
  • Leak detection
  • Water treatment
  • Commercial plumbing

They offer

  • Warranty on work
  • Upfront pricing

From their website, cid247.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"Available 24/7"
Drain cleaning
"Drain Cleaning"
Sewer lines
"Sewer Line Repair"
Water heaters
"Water Heater Replacement"
Tankless water heaters
"Tankless Water Heater Installation"
Leak detection
"Leak Detection"
Water treatment
"Water Filtration Installation"
Commercial plumbing
"Commercial Plumbing"
Warranty on work
"Strong service guarantee"
Upfront pricing
"Every recommendation comes with a clear explanation and fair, upfront pricing before we move forward."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise professional, friendly and respectful service

  2. Reviewers praise prompt responses and quick arrival times

  3. Reviewers praise efficient, skilled work that resolves plumbing issues

  4. Fair or reasonable prices

  • Reviews used: 314
  • AI read a sample of 300 of them.
  • Made on October 24, 2026
How summaries are made
Call (516) 689-0423Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
Hours not listed
Website
cid247.com

Reviews

From Google

Bart Cortright 5 of 5

New Reasonable price | $2,000+ Services Water heater installation

Business reply

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

Bart, thanks for the five-star rating. We appreciate your trust and are glad we met your expectations. We look forward to assisting you again whenever you need us.

From Google

Eric Wasserman 5 of 5

New

Business reply

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

Eric, your 5-star rating made our day. We appreciate you taking the time to share your support and look forward to helping you again when needed.

From Google

Gnanga 5 of 5

New Reasonable price | $1,200–1,400 I appreciate solving the issue with my shower in a timely manner. 10/10 would recommend! Services Repair water fixtures

Business reply

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

Gnanga, thank you for the 5-star review. We're pleased we could resolve your shower issue quickly and that you would recommend us 10/10. Your feedback means a lot to our team. We are here if you need help with anything else.

From Google

David Zheng 5 of 5

New speedy, quick. came within a day. cleaned up after themselves. Services Water heater installation

Business reply

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

David, thanks for the five-star note. We're pleased our team reached you quickly and left the area clean. Your shout-out about responsiveness means a lot. We look forward to helping with any future needs.

From Google

Richard Guillopo 5 of 5

New Not sure | $1,400–1,600 We had a tub drainage problem that had been ongoing for almost 10 years. The problem we had was caused by a different plumbing company working on the unit next door that shares drainage pipes with my unit. Over the years, I had guys coming in to snake the drain, scale the drain, jet the the drain (which damaged pipes causing an awful leak problem to the unit below my unit). Flash forward to CID… they listened, understood what was happening, provided clear and concise reasoning as to what was causing the problem, provided a proper scope of work and cost, had an effective system in place to accept or decline their proposal, and then proceeded to fix the problem that all my other plumbers failed to fix. No more agita. Fun fact, Iggy and Alan from CID brought a custom made tool to fix something that was obviously not done well by my last plumber (the guy that jetted my pipes and caused a pipe burst). Let me say that again… they had a tool that they (pre) constructed themselves to repair a specific issue. Bottom line: worth every penny. I wish I knew you the guys at CID 10 years sooner. Services Drain cleaning, Plumbing leak repair

Business reply

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

We appreciate you sharing the full story, Richard. We’re glad our team listened, identified the shared-pipe cause, and used a targeted repair to stop the recurring issues. It means a lot that our clear plan and custom approach restored your peace of mind. Thank you for the recommendation.

From Google

Robin Colonomos 5 of 5

New Great price | $2,000+ I was lucky enough to find Consider It Done Plumbing by chance! Our project turned out to be way more complicated than we had initially thought and CID was beyond accommodating every step of the way. The team they sent were the same exceptional plumbers from start to finish and literally bent over backwards to get this done for us. I highly recommended them if you’re looking for true professionals. Services Plumbing fixture installation

Business reply

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

Robin, we’re so glad chance brought you to us and that our team could handle the unexpected complexity. We appreciate your recognition of our crew’s consistency and effort, and thank you for recommending us. We look forward to helping again.

From Google

Marisa Favata 5 of 5

New

Business reply

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

Marisa, we appreciate the five stars. Your support means a lot to our team, and we are glad you had a positive experience. We look forward to serving you again.

From Google

Mister Rei 3 of 5

Overpriced | $2,000+ More like 3.5* Fairly good experience with Consider It Done. All the techs were professional and efficient. They did their best to not open too many walls up while looking for the source of our leak. The main let-downs were things not being reinstalled to the working order they were in prior. The countertops are now crooked (to their credit the tech acknowledged this and said it was due to the floors not being completely level, but it was straight before the countertops were taken down for the fix). The drawer under the sink no longer slides easily/smoothly and doesn’t close all the way. These things may seem small but they’re impactful. And for a service that totaled just under $5k it’s a bit of a disappointment. Still glad to no longer have a leaking valve, however. Services Plumbing leak detection

From Google

Jillian Pallone 5 of 5

Great price I had a great experience with this plumbing company! I was having an issue with a leak under the sink in my apartment, and they were able to come out quickly the day of and figure out what was causing it. Chris was professional, friendly, and explained everything clearly before getting started. They fixed the problem efficiently and made sure everything was cleaned up afterward. I really appreciated how reliable and respectful they were, especially since it was in my apartment. The whole process was easy from start to finish, and I haven’t had any issues since. Highly recommend. Services Plumbing leak detection, Repair water fixtures, Plumbing leak repair

Business reply

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

Thank you, Jillian. We are glad we could resolve the leak quickly and leave your apartment tidy. We appreciate your kind words about Chris's clear explanations and respectful approach, and we are grateful for your recommendation.

From Google

Lawrence Krauser 5 of 5

Fast, friendly, communicative, fair. Had a bathroom sink faucet rig replaced. Will def call these guys again.

Business reply

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

Lawrence, thank you for the five-star review and for calling out our speed, communication, and fairness. We're glad the faucet replacement met your expectations. It means a lot that you'll reach out again, and we look forward to helping you with any future projects.

From Google

Fiona McIndoe 5 of 5

Reasonable price | $2,000+ Great communication and professional work. Not cheap but you get what you pay for. Would use again and recommend, Services Water heater installation

Business reply

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

Fiona, thank you for the five-star feedback and for noting our communication and professional work. We appreciate your perspective on pricing and are glad you felt the quality matched the cost. Your recommendation means a lot to our team. We look forward to working with you again.

From Google

Talli Somekh 5 of 5

Reasonable price | $2,000+ Services Service not listed

Business reply

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

Talli, thank you for the wonderful five-star review. We appreciate you taking the time to share your experience and are glad you were pleased. We look forward to serving you again.

From Google

Daniel Garin 5 of 5

Had a weird smell in the bathroom that multiple other plumbers came and didn’t figure out. Consider it done came, was creative in determining the issue (a broken vent), was super responsive, and very flexible when the replacement vanity was missing a part. Everyone was super nice and helpful

Business reply

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

Thanks, Daniel! We're glad we could identify the broken vent and address the bathroom smell, and that our team stayed responsive and flexible when the vanity was missing a part. We appreciate your kind words and trust.

From Google

ciscometarios 5 of 5

fast and efficient

Business reply

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

Thank you for your review! We're glad to hear you found our service fast and efficient. We appreciate your support and look forward to serving you again.

From Google

Dr. Megan Hondru DC CSP CSCP 5 of 5

These guys are total pros. Love relying on them

Business reply

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

Dr. Megan, thank you for the kind words and the five-star rating. We’re honored you rely on our team and appreciate your trust. We’ll keep delivering professional, dependable service whenever you need us.

From Google

Diane Kwon 5 of 5

If anyone deserves to wear a cape, it is Jerry and his team at CID. I took over management of a multi-family townhouse where one of the units had been dealing with an ongoing hot water issue. The previous owners had incorrectly installed the water heater and tank, leaving the tenants with only a few minutes of hot water at a time. The previous management team had been unable to resolve it, and I brought in two additional teams who charged a premium despite not having the expertise or experience to properly diagnose and fix the problem. During an emergency search for a new team, I found CID and called Jerry. From the very first phone call, he was incredibly communicative, accessible, and quick to respond. He immediately began walking me through the situation over the phone while making arrangements to come examine the systems in-person that same afternoon. Jerry then scheduled his two lead plumbers, Iggy and Adam, to properly repair and install the new system. Before they arrived, other contractors I consulted told me that this particular system was one of the most finicky on the market and that many industry professionals either do not know how to install it correctly or simply refuse to touch it because of its complexity. They didn't understand why the other company recommended this model and brand. Given the spatial challenges alone, they doubted anyone would be skilled enough to address the issue properly and prepared me mentally to eat the cost and explore less complicated systems. Everyone except CID. It took Iggy and Adam just one afternoon to redo and correct the piping that had been improperly installed by the previous plumbers and get the new system running smoothly. What stood out immediately was that Iggy is truly passionate about what he does. He is a craftsman who takes incredible pride in his work. I have never seen such precise cutting and welding of pipes. The lines were so clean and meticulous that I compared his work to that of a surgeon. Because of his genuine interest in his field, he became personally invested in solving the problem. Rather than being intimidated by the complexity of the system or the mess the previous teams left behind, he was excited by the challenge and permanently resolved the issue with dexterity and speed. What sets CID apart from every other company I have worked with is that they don't just have the knowledge and experience to handle situations that others consider impossible - they are also professional, ethical, responsive, and, most importantly, they have a heart. They genuinely care. Jerry prioritized us and reworked his schedule because he empathized with both me and the tenants who had been dealing with this issue. He is also one of the most ethical and honest people I have ever worked with, which was further reflected in his fair and transparent pricing. I cannot thank Jerry, Iggy, Adam, and the entire CID team enough. They saved me from a nightmare situation that had dragged on for weeks, and I will be forever grateful. After this experience, there is honestly no one else I would trust to handle my future projects. I feel so lucky to have found CID and I look forward to working with them again.

Business reply

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

Thank you so much for this incredible review, Diane. We’re thrilled Jerry, Iggy, Adam and the whole team could quickly resolve the hot water issue and restore comfort for you and your tenants. Your recognition of our craftsmanship, responsiveness, and transparent pricing means a lot to us; we take pride in tackling tough jobs and serving clients with honesty and care. We look forward to supporting your future projects and appreciate your trust in CID.

From Google

Patrick Parault 5 of 5

I had a pretty flat pipe and poor drainage at my house, they sorted that out! Responsive, quick, attentive, fair priced. Amazing service overall.

Business reply

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

Thank you, Patrick — we’re glad we could fix the flat pipe and drainage issues quickly and fairly. We appreciate you noting our responsiveness and attentive service. We look forward to helping you again and thank you for recommending us.

From Google

thebuffyx 5 of 5

Reasonable price | $2,000+ Our apartment had a huge leak due to a detached roof pipe that was flooding our apartment at 3am. After contacting several emergency plumbers, Consider It Done got back to me very fast, and understanding the urgency, they moved things around to get someone out as soon as possible. Jerry and his colleague immediately knew the issue (which was major!), and brainstormed a solution that solved the problem to stop the flooding. They were kind, efficient, and made sure we understood the services and cost before moving forward. They truly saved our apartment and belongings and we are so grateful! I would recommend them to anyone. Services Plumbing leak detection

Business reply

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

Thank you so much for sharing your experience and for the wonderful review. I’m glad Jerry and the team could respond quickly, stop the flooding, and protect your apartment and belongings. We always strive to be clear about services and costs, and it means a lot that you would recommend us. We’re here if you need anything else in the future.

From Google

Abner Yang 5 of 5

Reasonable price | $1,000+ Really professional, nice guys. They explained everything thoroughly during inspection and got the job quickly. Really appreciate their level of communication and skill. Adding that I had them come for a second job for a kitchen sink tailpiece that had cracked open. They were in and out, professional as always, friendly, very communicative. Services Plumbing pipe repair

Business reply

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

Thank you, Abner — we really appreciate your kind words. We're glad our team could explain everything clearly and complete the job quickly. It means a lot that our communication and workmanship stood out. Please reach out anytime for future needs.

From Google

Victoria Luce 5 of 5

Reasonable price Amazing guys and service!! Our pipe burst at 2am and the fire department told us to call a plumber, they couldn’t turn off the water. They came over pretty quickly and knew what the issue was. While they couldn’t fix it right then and there (it’s going to involve ripping up walls and floors) they did come up with a solution so our apartment was no longer flooding. Super responsive and really the heroes of the night. Pricing was also fair!

Business reply

C.I.D. Plumbing, Water Heaters, and Drain Cleaning

Thanks so much for the kind review, Victoria. We’re really glad we could get there quickly, stop the flooding, and provide a temporary solution to protect your apartment. When you’re ready to move forward with the repairs, we’ll schedule the work and keep the pricing fair and communication clear.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About C.I.D. Plumbing, Water Heaters, and Drain Cleaning

From their website, cid247.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"Available 24/7"
Drain cleaning
"Drain Cleaning"
Sewer lines
"Sewer Line Repair"
Water heaters
"Water Heater Replacement"
Tankless water heaters
"Tankless Water Heater Installation"
Leak detection
"Leak Detection"
Water treatment
"Water Filtration Installation"
Commercial plumbing
"Commercial Plumbing"
Warranty on work
"Strong service guarantee"
Upfront pricing
"Every recommendation comes with a clear explanation and fair, upfront pricing before we move forward."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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