4.8 of 5
Average of 1,435 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
Booking page on rotorooter
From their website, rotorooter
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
The Book online link comes from their Google listing, not their website.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Reviewers praise quick response and efficient work
Reviewers appreciate clear explanations and helpful advice
Professionalism and courtesy
Reviewers say technicians quickly resolved plumbing problems
High prices
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
From Google
Tommy Calabrese
New Great price | $1–200 Damon did a great job fixing our kitchen sink. Great price fast repair Services Plumbing pipe repair
Business reply
RR Plumbing Roto-Rooter
Thank you, Tommy! We're glad to hear that Damon did a great job on your kitchen sink and that you found the service both quick and affordable. We appreciate your feedback! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Blake Fusilier
New
Business reply
RR Plumbing Roto-Rooter
Thank you, Blake, for taking the time to leave a review. Your feedback is appreciated! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Louis Gagliano
New Reasonable price | $1,000–1,200 Damon was very professional and courteous. He explained the the process and cleaned up his work space. Services Drain cleaning
Business reply
RR Plumbing Roto-Rooter
Thank you, Louis! We appreciate your kind words about Damon and his professionalism. It's great to hear he provided a thorough explanation and maintained a clean workspace. Your feedback means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Alvin Ho
New Not sure | $800–1,000 Great service. My tech Kareem #2581 was professional and helpful. Services Drain cleaning
Business reply
RR Plumbing Roto-Rooter
Thank you, Alvin! We're glad you had a great experience with Kareem. We appreciate your feedback! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Gwendolyn Charles
New Overpriced | $400–600 Services Toilet repair
Business reply
RR Plumbing Roto-Rooter
We appreciate your feedback, Gwendolyn. Your thoughts are important to us, and we'd love to hear more about your experience. Please consider sending an email to Pat.Swanson@rrsc.com with the full service address, ZIP code, and a copy of this review so we can work to improve your experience. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Gail Glidewell
New Damon 2336 and Fred 2159 did a great job and provided competent service.
Business reply
RR Plumbing Roto-Rooter
Thank you, Gail! We appreciate your kind words and are glad to hear that Damon and Fred provided you with great service. Your feedback means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Rock
New
Business reply
RR Plumbing Roto-Rooter
Thank you, Rock, for taking the time to leave a review. Your feedback is appreciated! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Natasha Hull
New Reasonable price | $200–400 Fred did an amazing job! He was polite, professional, and excellent at what he does. I truly appreciate his hard work and the quality of his service. Thank you, Fred, for a job well done! Services Toilet repair
Business reply
RR Plumbing Roto-Rooter
Thank you, Natasha! We're glad to hear that Fred made such a positive impression with his professionalism and hard work. Your appreciation means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Christopher Sodano
New Great price | $1–200 Had a great experience with Roto-Rooter. Ahmed is the best and solved what ended up being a very minor problem. He was extremely thorough, patient and I appreciate his helpfulness. Would definitely recommend! Services Toilet repair
Business reply
RR Plumbing Roto-Rooter
Thank you, Christopher! We're glad to hear you had a great experience and that Ahmed was able to assist you so thoroughly. We appreciate your recommendation! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Carmen Bruder
New Reasonable price | $600–800 Frank Laterra saved the day! He was professional, knowledgeable, experienced and personable. Price quote - in Budget! We are saving his Contact Information! Services Sewer cleaning
Business reply
RR Plumbing Roto-Rooter
Thank you, Carmen! We're glad to hear that Frank made such a positive impact with his professionalism and expertise. It's great to know you found our services budget-friendly. We appreciate your feedback! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
edwina jean-louis
New Reasonable price | $200–400 I had a great experience with Damon from Roto-Rooter! He did an excellent job cleaning out our sewer and plumbing lines and made sure everything was running smoothly before leaving. He was professional, knowledgeable, friendly, and very thorough with his work. He took the time to explain everything and made the entire process easy and stress-free. I really appreciate his hard work and excellent customer service. I highly recommend Damon to anyone needing sewer or plumbing services! Services Drain cleaning, Sewer cleaning, Sewer repair
Business reply
RR Plumbing Roto-Rooter
Thank you, Edwina! We're glad to hear about your great experience with Damon. His professionalism and thoroughness truly make a difference, and we appreciate your recommendation. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Tav Clavin
New Overpriced | $1,000–1,200 Our bathroom sink stopped draining water on a holiday weekend. We worried that getting a plumber quickly, on a holiday weekend would be very difficult. We called Roto Rooter. Their plumbing Technician came and quickly diagnosed the cause, as being a clog/blockage in the building's main stack line. He snaked the main stack line and this resolved the problem. Our bathroom sink is again draining water with no problems. Thanks to Roto Rooter and their Technician. Services Service not listed
Business reply
RR Plumbing Roto-Rooter
Thank you, Tav! We're glad to hear that our technician was able to quickly resolve the issue with your bathroom sink. It's great to know you're back to normal with no drainage problems. We appreciate your kind words! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Dyeemah Simmons
New $600–800 Services Drain cleaning
Business reply
RR Plumbing Roto-Rooter
Thank you, Dyeemah, for taking the time to leave a review. We appreciate your feedback! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Samantha Galama
New
Business reply
RR Plumbing Roto-Rooter
Thank you, Samantha, for taking the time to leave a review. We appreciate your support! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Kristo
New Not sure | $400–600 Super fast service, smart, nice, knowledgeable service man. Services Faucet repair
Business reply
RR Plumbing Roto-Rooter
Thank you, Kristo! We're glad to hear you had a great experience with our team. Your kind words about our service are truly appreciated. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Jacob Kessler
New Alex was extremely helpful and accommodating. He patiently explained all the issues to me and even went above and beyond what was asked of him. I would definitely hire him again. Services Toilet repair
Business reply
RR Plumbing Roto-Rooter
Thank you, Jacob! We're glad to hear that Alex provided such helpful and accommodating service. We appreciate your kind words and look forward to assisting you again in the future. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Carl R
New Overpriced | $600–800 Frank was a gentleman and did a great and thorough job but it was a RIDICULOUS amount of money to snake a drain!!!!! Call a local plumber!!!! Stay away from corporations!!! Services Drain cleaning
Business reply
RR Plumbing Roto-Rooter
Thank you for your feedback, Carl. We're glad to hear that Frank provided thorough service; however, we understand your concerns about pricing. We strive to offer quality service, and your input is valuable to us. Please email Pat.Swanson@rrsc.com with your service address, ZIP code, and a copy of this review so we can work to improve your experience. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Frank Brocato
New Reasonable price Quick, friendly, Clean and professional. He did the job! Services Toilet repair
Business reply
RR Plumbing Roto-Rooter
Thank you, Frank! We're glad to hear you had a quick and friendly experience, and we appreciate your kind words about our professionalism. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Carmel Festa
New Reasonable price | $200–400 Walter and the other plumber were very nice and knowledgeable Services Plumbing pipe repair
Business reply
RR Plumbing Roto-Rooter
Thank you, Carmel! We appreciate your kind words about Walter and the team. Your feedback means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Wesley Booker
New Great price My Plumber Michael was top tier!!🫡
Business reply
RR Plumbing Roto-Rooter
Thank you, Wesley! We're glad to hear that Michael provided you with exceptional service. Your satisfaction is our priority! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
Showing 20 of 1,435 reviews
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From Google
Business reply
RR Plumbing Roto-Rooter
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