From Google
Elizabeth Tata
These are probably some of the nicest plumbers I’ve ever met in my life. They were friendly. They explained everything they fixed everything immediately. I couldn’t be more thrilled. I highly recommend them.
4.7 of 5
Average of 38 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
From their website, ricplumbing
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Quality of the work
Prompt, timely work
Professional, friendly service
Fair or reasonable pricing
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
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Open photo 6 of 6From their website, ricplumbing.com, and Google
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
Elizabeth Tata
These are probably some of the nicest plumbers I’ve ever met in my life. They were friendly. They explained everything they fixed everything immediately. I couldn’t be more thrilled. I highly recommend them.
From Google
Luke Pizza
Very happy with there work!!!!
Business reply
RIC Plumbing, Inc
It is great to hear that you are happy with the plumbing work we provided! Our team always aims for high-quality results on every job, so we appreciate your support.
From Google
Donald Erbes
Reasonable price We've used Ric Plumbing for several projects over the years, including replacing our sump discharge line to the drainage ditch, installing several sump pumps, and adding a water-powered backup sump pump to our home. Every experience has been excellent. They do quality work, show up when they say they will, and, most importantly, they stand behind their work. It's hard to find contractors you can trust, and Ric Plumbing has earned our confidence through consistently professional service over the years. I wouldn't hesitate to recommend them to anyone looking for a dependable plumbing company. Services Plumbing pipe repair, Sump pump installation
Business reply
RIC Plumbing, Inc
Hey Donald! It’s great to hear you’ve had such positive experiences with Ric Plumbing. We always strive for quality and reliability. Thanks for trusting us with your plumbing needs, and we appreciate the recommendation!
From Google
Matthew .Welchons
Great price I've heard that RIC is the best plumber in Buffalo, and they do not disappoint. They recently performed a bathroom installation and repaired a buried downspout bubbler. Both jobs were perfect, and very nice people to work with. I was especially impressed that the original grass was returned around the new bubbler with the ground perfectly flush with the vent - they take care of everything! Services Toilet installation, Service not listed
Business reply
RIC Plumbing, Inc
We’re so glad to hear you had a great experience with RIC! Our team loves making sure everything looks perfect, especially around installations. Thanks for sharing your thoughts, and we hope to work with you again soon!
From Google
Jeremy Franklin
Reasonable price | $1,000+ Amazing experience with these folks. Had to have our sewer line replaced due to root intrusion/partial collapse. First consult the rep showed me the scope of damage, went over their process and showed before and after photos of other jobs. Quote came in far lower than competitors who were pushy for us to sign contracts before they would even talk to our insurance. They were scheduled a few weeks out, but once they got out here, they started at 7:30am and were pulling the excavator off my lawn by noon. Was paid and completely done by 1pm. Highly professional and efficient work. Highly recommend and would repeat business for future jobs. Services Sewer repair
Business reply
RIC Plumbing, Inc
Thanks for the awesome review, Jeremy! We're glad you found our process clear and our pricing fair. It’s great to hear we could get the job done efficiently for you. Looking forward to helping you again!
From Google
Cathy Mechlinski
Great price From start to finish they were great. Professional, efficient respectful of my property. Would recommend over and over. Services Plumbing pipe repair
Business reply
RIC Plumbing, Inc
Thank you, Cathy, for your wonderful feedback! We're thrilled to hear you found our team professional and respectful. Your recommendation means a lot to us, and we look forward to serving you again in the future!
From Google
kimberly griner
Reasonable price I recently had a sewer trap repaired in my front yard flower bed, and I couldn’t be more impressed with the entire experience. I was honestly worried about potential damage to my rock wall and yard, but the crew was incredibly careful, respectful, and professional throughout the whole process. They worked efficiently, got the job done quickly, and paid close attention to protecting my property. When they finished, everything looked so good it was almost like they were never even there! On top of their excellent workmanship, every member of the team was friendly, courteous, and a pleasure to deal with. It’s rare to find a company that combines skill, efficiency, and genuine kindness so well. I highly recommend them! Services Sewer repair
Business reply
RIC Plumbing, Inc
Thank you, Kimberly, for your wonderful feedback! We’re thrilled to hear about your positive experience with our team during the sewer trap repair. Ensuring your property’s safety and appearance is our priority. Your recommendation means a lot to us!
From Google
Nancy Zoricak
Reasonable price Jeff and Fred came and were extremely professional and friendly offering us two options to fix our problem. They came on time, completed the work in a timely manner, and were friendly. After completing the work they made sure everything was to our satisfaction before being on their way. Awesome job and I'd recommend them to others. Services Plumbing pipe repair
Business reply
RIC Plumbing, Inc
Thank you, Nancy! We're thrilled to hear about your positive experience with Jeff and Fred. Their professionalism and attention to detail truly reflect our commitment to customer satisfaction. Your recommendation means a lot to us!
From Google
Mark Towery
Great price | $1,000+ Dear R.I.C. Plumbing Team, I am writing to express my sincere gratitude for the outstanding service your company provided. We cannot say enough about how professional, friendly, and knowledgeable your team is, all while offering very fair pricing. Our main sewer drain was disintegrating due to the acidic cinders used as a base back in the 1960s, which eventually ate through the cast iron pipes. This left our bathroom and kitchen completely out of service. Fred from R.I.C Plumbing arrived within an hour of my initial call and provided a fair quote. Recognizing the urgency of our situation, you made our repairs a priority. With seven plumbers working diligently on both the interior and exterior, you had us back in business in just one day. I will highly recommend your professional services to anyone in need of plumbing expertise. Thank you again for your prompt and excellent work. Best regards, Crystal Towery Mark Towery Services Sewer repair
Business reply
RIC Plumbing, Inc
Thank you, Mark, for your wonderful review! We're thrilled to hear that our team was able to address your urgent plumbing needs so efficiently. Your recommendation means a lot to us. We're here for any future plumbing services!
From Google
JoAnn Murrin
Great price | $1,000+ We had three different contractors quote on the job to repair our sewer line from our property and into the street. The quotes were shocking, but the cost was largely fixed around the trenching. Thankfully we heard about R.I.C. Plumbing from a friend who had a wonderful experience with their work. All we can say is that this far exceeded out expectations in that they repaired everything without any digging. R.I.C. Is the only company able to perform lining which is an amazing process and has dramatically lowered the cost. We highly recommend R.I.C. Plumbing! Michael & JoAnn Muriin Services Outdoor plumbing system repair, Sewer repair
Business reply
RIC Plumbing, Inc
Thank you, Michael and JoAnn, for your fantastic review! We're thrilled to hear that our trenchless lining solution exceeded your expectations. Your recommendation means a lot to us. We appreciate your trust in R.I.C. Plumbing!
From Google
timothy schaffer
RIC Plumbing was easily the most disappointing experience. They showed up late, put in almost zero effort, and gave me no useful information. After explaining the situation, the tech looked at the cap, glanced at the basement for five minutes, and didn’t test anything, diagnose anything, or even attempt to locate the blockage. The entire visit took maybe 15 minutes, and he walked out saying he needed to “crunch numbers” and would get back to me Monday — while my family still has no working toilet. For a company that could’ve earned a large job, the lack of professionalism and effort was astonishing. I won’t be calling them again.
From Google
Keith Lindamer
Replaced our sewer line and our sump pump discharge line to storm drain. One day! Totally happy from first contact, timely estimate to job completion. I had a referral from two other happy customers. Nice equipment and professional courteous employees. Services Sewer repair, Service not listed
Business reply
RIC Plumbing, Inc
Thank you, Keith, for your outstanding review! We're thrilled to hear you were pleased with our team's efficiency and professionalism. Your referrals mean a lot to us. We appreciate your support!
From Google
Christian Balkin
I had to get some work done on one of my sewer pipes, and while it wasn’t the most pleasant situation, it was a real pleasure dealing with this company. They came recommended to me as being very honest, and from my own experience I can say that’s absolutely true. If I run into any issues in the future, they’ll be the first ones I call. Services Plumbing pipe repair
Business reply
RIC Plumbing, Inc
Thank you, Christian, for your kind words and trust in our services. We strive to provide honest and reliable plumbing solutions. We look forward to assisting you with any future needs!
From Google
Jeremiah Oishei
Professional, well spoken, knowledgeable team with the nessecary experience and equipment to suit your plumbing needs. Immediately responded to my call / called back promptly with a date. Showed up on time and i was very impressed by their knowledge and equipment. These guys dont mess around, they are the real deal! :) thanks guys! :)
Business reply
RIC Plumbing, Inc
Thank you so much for your thoughtful review! We’re glad our team’s professionalism, experience, and responsiveness made a strong impression. It’s our goal to provide reliable service with the right knowledge and equipment every time. We truly appreciate your trust and kind words we’ll be here anytime you need us!
From Google
Beverly Gailie
I would recommend RIC Plumbing to anyone……..their first attempt at ratifying my problem was not quite 100%, so they came back and tried something else that is perfect..a shout out to Nate, Noah and Nate for the awesome job done in grueling heat. My second job with them and i couldn’t be more impressed with their work, their ethics, and their dedication to their customers…..thank you again
Business reply
RIC Plumbing, Inc
Thank you for your thoughtful review and for trusting us with not just one, but two projects! We’re so glad Nate, Noah, and the crew were able to find the perfect solution and get the job done even in the grueling heat. Your kind words about their work ethic and dedication mean the world to us. We truly appreciate your recommendation and look forward to being there whenever you need us again!
From Google
Brandon MacDonell
I give all my dig ups to these guys!! They do a great job! Customers is always happy and they are fairly priced
Business reply
RIC Plumbing, Inc
Thank you for trusting us with your projects! We’re grateful for your confidence and glad to hear both you and your customers are happy with our work. Providing quality service at a fair price is always our goal, and it’s wonderful to know that comes through. We appreciate your support and look forward to continuing to work with you!
From Google
Michael Kirbis
I called RIC to investigate my backed up yard drain tile that was collecting water. I made it very clear to their office that I had no detailed information about the system or the location of any cleanouts. Despite this, they sent out a crew who spent exactly 14 minutes on-site from when I received their phone call to when they left. Their "solution" was to suggest I put down some topsoil and then charged me $81 for essentially doing nothing. When I asked about the price they said because they offered advice on a solution (adding topsoil) it was still considered a service. Be sure you know exactly what the issue is and how to resolve it before calling them, as it’s apparent they’ll make no real attempt to help but will still charge you for their landscaping advice. Extremely disappointed with the lack of effort and value provided.
From Google
Bob C.
Scott and crew are the best. In the past I’ve lived in Lockport to Mayville and used quite a few plumbing services. These guys were recommended to me via a former coworker and now I won’t call anyone else. Not expensive, not cheap, but hands down the best.
Business reply
RIC Plumbing, Inc
Thank you for the wonderful review! We’re honored to be your go-to plumbing team and truly appreciate your trust after trying out other services in the past. Scott and the crew will be thrilled to hear your kind words. Providing reliable, high-quality work at a fair price is always our goal, and we’re grateful for your recommendation!
From Google
Russ B.
I had a very small couple of shut offs needed to be replaced under my kitchen sink and a new kitchen faucet put in the man was very professional and did everything perfectly
Business reply
RIC Plumbing, Inc
Thank you for sharing your experience! Even with smaller projects, our goal is always professionalism and getting the job done right. We’re so glad to hear everything was completed to your satisfaction and appreciate your kind words. We’ll be here whenever you need us again!
From Google
James Moore
Excellent job by this company. They were able to make the repair in a timely fashion and we are extremely pleased.
Business reply
RIC Plumbing, Inc
Thank you for your kind words! We’re so glad we could make the repair quickly and that you’re pleased with the results. Timely, reliable service is what we strive for, and we truly appreciate your feedback and support!
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From Google
Business reply
RIC Plumbing, Inc
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