Florida

Paul Davis Restoration of Orange & Sussex Counties

4.9 of 5

Average of 193 Google reviews

Positive and negative reviews

  • Positive 190 reviews, 98% of all reviews
  • Negative 3 reviews, 2% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About Paul Davis Restoration of Orange & Sussex Counties

  • 24/7 emergency service

Paul Davis Restoration of Orange & Sussex Counties repairs and cleans up damage to homes, businesses, and institutional properties across Orange and Sussex Counties. Its work includes restoration after water, fire, mold, and storm damage. The local office is part of a network of independently operated franchises.

Services

  • Water damage
  • Mold remediation
  • Storm damage

They offer

  • Free estimates

From their website, orange-county.pauldavis.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"At Paul Davis, our emergency disaster services are available 24/7, delivering tailored solutions within 30 minutes of your call."
Water damage
"Water damage restoration"
Mold remediation
"Mold remediation"
Storm damage
"Storm damage restoration"
Free estimates
"When you take a project to Florida Paul Davis comes with a no-cost consultation to set up your vision and price range before we get started."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise the team’s professionalism and courteous service

  2. Reviewers praise clear, frequent communication and explanations

  3. Quality and thoroughness

  4. Fast arrival and timely work

  • Written reviews used: 185
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From their website, pauldavis.com

Call (888) 479-3181Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every day Open 24 hours

Hours as listed on Google; we have not checked them.

Reviews

From Google

Jackie Neville 5 of 5

Great price The gentleman at Paul Davis Restoration of Orange and Sussex County are the best. From beginning to end they were professional, understanding and great people to work with. Patrick S. kept me informed of anything and everything. If I had a question he got back to me in less then 30 minutes with an answer. Zach, Patrick and the rest of the crew were fabulous with the clean up, and return of our items once the restoration was complete. The flooring, drywall and painting were on point, you would not have known the basement was ever flooded. Excellent work and communication! Would definitely call them again. Thank you guys for all you did! Services Flood restoration Response time 0–1 hr

Business reply

Paul Davis Restoration of Orange & Sussex Counties

Jackie, we're happy your basement is all put back together and looking like the flood never happened! Thank you for recognizing Patrick, Zach, and the rest of the crew. Christopher and Cynthia Schenk, Owners, Paul Davis Restoration of Orange & Sussex Counties

From Google

barie hamilton 5 of 5

Reasonable price The entire big team is very knowledgeable and helpful with all my questions. They did an excellent job remediating and demolishing my floor and partial walls in the basement after a nasty sewage flood. Thanks to Patrick and Seth, Jared and Patrick and Sam and the rest of young men that contributed to bringing my basement to a safe place for future rebuilding. They kept me informed of every step of the process. I highly recommend this company. Services Flood restoration, Mold inspection, Flood cleanup, Water removal, Flooring, Mold mitigation, Water damage-related cleanup & repair, Sewage cleanup, Mold remediation, Mold cleaning, Mold damage restoration, Service not listed Response time 0–1 hr

Business reply

Paul Davis Restoration of Orange & Sussex Counties

Barie, thank you for your wonderful review and recommendation! A sewage flood is an especially difficult situation to face in your home, and we’re glad our team helped you feel informed and supported throughout the remediation and demolition process. We’ll be proud to share your appreciation with Patrick, Seth, Jared, Sam, and everyone who helped get your basement clean and safe for the rebuilding ahead. Taking the time to answer your questions and keep you informed at every step is an important part of making a stressful restoration a little easier. Thank you for trusting Paul Davis with your home. We truly appreciate your recommendation and are grateful for the opportunity to serve you. Christopher and Cynthia Schenk, Owners, Paul Davis Restoration of Orange & Sussex Counties

From Google

Floyd Morgiewicz 5 of 5

Business reply

Paul Davis Restoration of Orange & Sussex Counties

We appreciate your 5-star review, Floyd! Thank you for choosing Paul Davis. Christopher and Cynthia Schenk, Owners, Paul Davis Restoration of Orange & Sussex Counties

From Google

Peter Wynn 5 of 5

Reasonable price Very responsive and reputable. Would use them again although I hope I never need to. Services Mold inspection, Flood cleanup, Water removal

Business reply

Paul Davis Restoration of Orange & Sussex Counties

Peter, we’re glad we could be there when you needed us. We hope you never have to call us again either, but if you do, we’ll be here. Thank you for your kind words and for trusting our team. Christopher and Cynthia Schenk, Owners, Paul Davis Restoration of Orange & Sussex Counties

From Google

Michael Colacicco 5 of 5

Not sure Prompt, thorough, friendly Services Water damage-related cleanup & repair

Business reply

Paul Davis Restoration of Orange & Sussex Counties

Michael, thanks for trusting us with your property restoration, and for calling out how prompt, thorough, and friendly our team was. Christopher and Cynthia Schenk, Owners, Paul Davis Restoration of Orange & Sussex Counties

From Google

Catherine Cohan 5 of 5

On Claim #02611227-801 USSA. I would like to compliment your workers. Starting with Randy who did all the paperwork, he was very professional and someone nice to deal with. Then followed by Chris O. and Patrick C. also very professional, and they explained to us all that needed to be done, to bring our kitchen back to the way it was, both very sociable. Zack came and quickly he installed the 2 machines to help us get rid of some the mold smell and and dry the wood. He carefully closed off my kitchen doorways and taped my floors and stairways along the hall also, so that my flooring would not get ruined. He too was very professional also. These guys are all great assets to your company and should be recognized. We were very pleased that when we were approved by USAA on 06/15/26, they were the ones chosen to do the job for us. Thank you very much! Sincerely, Catherine and Arthur Cohan Services Flood restoration, Mold inspection, Mold mitigation, Water damage-related cleanup & repair

Business reply

Paul Davis Restoration of Orange & Sussex Counties

It is wonderful to hear that Randy, Chris, Patrick, and Zack all took such great care of you and Arthur, Catherine! We know how distressing it is to discover mold and water damage in your kitchen, so we always want to make sure we protect your floors and explain the plan clearly. Thank you so much for choosing our team to help. We truly appreciate you recognizing the guys for their hard work. Christopher and Cynthia Schenk, Owners, Paul Davis Restoration of Orange & Sussex Counties

From Google

Jonathan Mcduffy 5 of 5

Great price Rainy day and my daughters are on the fast lanes shoulder on 17. Zack turns around comes back blocks traffic risking his own safety help my 19yr old and 14yr daughters change their tire and waited until they left all we know is Paul Davis shirt with Zack front. If this is the right location thank you sir. If this is what you do in your free time I can't imagine how you treat the people you service. My daughters are safe due to you sir. If I ever need mitigation or repair Paul Davis will be first call. 5 star people. Services Service not listed

Business reply

Paul Davis Restoration of Orange & Sussex Counties

Thank you for sharing this incredible story about Zack, Jonathan! We’re so relieved to hear your daughters are safe and sound. It sounds just like Zack to stop and help a neighbor in need, even in the middle of a rainy day on the highway. We believe that taking care of people when it matters most is the core of what we do, whether we’re on a job site or just out in the community. We'll be sure to pass this along to him! Christopher and Cynthia Schenk, Owners, Paul Davis Restoration of Orange & Sussex Counties

From Google

DIANA MARROQUIN 5 of 5

Zack was fantastic ! Very efficient and quick. Cleaned up after each step. Services Mold inspection, Flood cleanup, Water removal, Mold mitigation, Mold cleaning, Water damage-related mold removal, Service not listed

Business reply

Paul Davis Restoration of Orange & Sussex Counties

It was our pleasure to assist, Diana, and we're happy you appreciated our prompt service. Thanks for trusting our team when it mattered most! Christopher and Cynthia Schenk, Owners, Paul Davis Restoration of Orange & Sussex Counties

From Google

Kathy Dembek 5 of 5

Although I haven’t had a service completed yet, they provided me with an estimate. They were extremely courteous from the initial phone call to the proposal submission. I was grateful they came to perform an inspection very quickly. The proposal covered all the items we discussed in person and I found the cost to be fair and reasonable. I can comfortably state that Paul Davis Restoration would be the first place to contact with any restoration needs!!!!! Services Service not listed

Business reply

Paul Davis Restoration of Orange & Sussex Counties

Thank you for your recommendation, Kathy! We’re so glad to hear the team was courteous and that the estimate was turned around quickly for you. It’s important to us that we provide a fair and clear proposal while we assess and fix the problem, especially when you're first figuring out how to handle a project. We’re here when it matters most, and we appreciate you trusting us as your first choice for any future restoration needs! Christopher and Cynthia Schenk, Owners, Paul Davis Restoration of Orange & Sussex Counties

From Google

Patrick Stachelrodt 5 of 5

Excellent staff. Workers are polite and respectful. Work quality is excellent highly recommended if you're in need of help!

Business reply

Paul Davis Restoration of Orange & Sussex Counties

Thank you for the kind words, we take pride in our quality of work, as well as the professionalism of our staff. Thank you for taking time out of your day to leave this review.

From Google

Rizwan Awan 4 of 5

We have hired Paul Davis to perform recovery of property from water damage. Chris Offerman was the lead person on the project. He took care of our concerns during the remediation process to remove the mold in the laundry room wall. We are looking forward to the next step of restoration of the home from the remediation steps and provide further review at the end of the project.

Business reply

Paul Davis Restoration of Orange & Sussex Counties

It’s great to hear that Chris is taking such good care of you during the remediation, Rizwan. Dealing with mold in the laundry room can be a real worry, and we’re glad he’s been able to address those concerns while working to recover the property. We’re committed to those same stringent standards as we move into the next phase of making your house feel like home again. Thank you for choosing us to help with the water damage! Christopher and Cynthia Schenk, Owners, Paul Davis Restoration of Orange & Sussex Counties

From Google

Roger Obrien 5 of 5

Services Water removal, Water damage-related cleanup & repair

Business reply

Paul Davis Restoration of Orange & Sussex Counties

We're thankful for your 5-star review, Roger! We appreciate you putting your trust in our team. Christopher and Cynthia Schenk, Owners, Paul Davis Restoration of Orange & Sussex Counties

From Google

Jennifer Curry 5 of 5

Great price Chris 0 and Zack were amazing from start to finish. Extremely professional with excellent communication throughout the entire process. They made the entire process so smooth and answered all of my questions. Services Flood restoration

Business reply

Paul Davis Restoration of Orange & Sussex Counties

We know that clear communication makes a stressful situation a lot easier to handle, Jennifer. We’re really glad our crew kept you in the loop and took the time to answer your questions throughout the water damage restoration process. Thanks for sharing your review. Christopher and Cynthia Schenk, Owners, Paul Davis Restoration of Orange & Sussex Counties

From Google

Leigh S 5 of 5

Great price On superbowl Sunday we had a fire in our kitchen. Not nearly as bad as it could 've been, but we were left with an extremely strong smoke odor throughout the house. Paul Davis was the company sent to do our remediation by the insurance company. From their first walk through to to the final result, they were professional, kind, understanding and ALWAYS available for questions, an opinion and even in helping us navigate the insurance company requirements. As a business owner myself, I can't say enough about how this company operates and how far they go to help you as much as they can !!! In our case, Paul Davis was hired by the insurance company, but we're clearly in our corner from the start. I dealt with Patrick and Chris Schenk....the owner. BOTH went absolutely above and beyond for us, and we will forever be grateful. Our house is restored to pre fire condition, no lingering smell and it all happened working with people who supported us all the way through. GREAT team, GREAT company !!!! Services Fire damage cleanup & repair

Business reply

Paul Davis Restoration of Orange & Sussex Counties

Leigh, having a kitchen fire on Super Bowl Sunday is a lot to deal with, and I’m glad we could get that smoke odor fully cleared out. Patrick will be glad to hear his availability and help with the insurance requirements made things easier while you were trying to get your home back to normal. Thanks for taking a moment to share your experience and support our local team with a great review. Christopher and Cynthia Schenk, Owners, Paul Davis Restoration of Orange & Sussex Counties

From Google

J DiCarlo 5 of 5

Not sure Polite and professional. Reassuring that everything will work out well. Still early in the process but I’ve been satisfied thus far. Services Roofing

Business reply

Paul Davis Restoration of Orange & Sussex Counties

We're grateful to be of service to you! It's our pleasure to be there for you during this time, and we hope you'll let us know if you need anything during this process. Thank you! Christopher and Cynthia Schenk, Owners, Paul Davis Restoration of Orange & Sussex Counties

From Google

Jason Goot 5 of 5

Reasonable price Excellent work. Highly recommend. You would be happy to have Paul Davis in your home. Services Flood restoration, Remodeling, Mold inspection, Flood cleanup, Water removal

Business reply

Paul Davis Restoration of Orange & Sussex Counties

Jason, we’re happy you felt comfortable having our team in your home, and it’s great to hear the work exceeded your expectations. We’ll be here if you need us again. Christopher and Cynthia Schenk, Owners, Paul Davis Restoration of Orange & Sussex Counties

From Google

Julian Mass 5 of 5

Business reply

Paul Davis Restoration of Orange & Sussex Counties

Julian, thank you for the five stars! We appreciate your trust in our team, and we're here to assist you anytime. Christopher and Cynthia Schenk, Owners, Paul Davis Restoration of Orange & Sussex Counties

From Google

Marisa De Maio 5 of 5

If I could give them 10 stars, I absolutely would would! After dealing with a different branch for over a month, I was completely overwhelmed. They did the demo, ripped out my ceiling, left a massive mess, and then essentially disappeared. I was left with a construction zone in my home and no answers, and had to start the entire process from scratch. Being 9 months pregnant, the stress of the situation was honestly unbearable. Thankfully, the Florida branch stepped in and took over my job—and I can’t say enough good things about them. From the moment I started dealing with them, they wasted no time getting things moving. Not only did they have to complete the job itself, but they also had to deal with a significant amount of cleanup and additional work left behind by the previous branch. Everyone I interacted with was incredible. Chris in the office, Michael and Zach on site, and even the workers I didn’t get the chance to meet all clearly worked hard to make sure everything was taken care of before my due date. They were compassionate, understanding, and truly empathetic to my situation, which meant so much during such a stressful time. Once they handled all the cleanup and recovery from the previous mess, they managed to put my ceiling back together in just one day. The efficiency and professionalism were amazing. I truly wish I had been working with this team from the very beginning. I can’t recommend them enough, and I’m so grateful that because of them I can now spend my final week of pregnancy stress-free and out of a construction zone. Thank you all so much! Services Remodeling, Water removal, Water damage-related cleanup & repair, Painting, Carpet cleaning

Business reply

Paul Davis Restoration of Orange & Sussex Counties

It's such a relief to hear that we could get your home back in order just in time for your new arrival, Marisa! We can't imagine how stressful it must've been dealing with a construction zone while nine months pregnant, and we're just glad our team could step in to turn things around for you. Clearing up someone else's mess is never easy, but seeing your ceiling back together in a single day makes all that hard work worth it. We're so happy you can finally enjoy a stress-free week before your big day. Thank you for the incredible recommendation and for letting us help! Christopher and Cynthia Schenk, Owners, Paul Davis Restoration of Orange & Sussex Counties

From Google

D M (Bandanaist) 5 of 5

Gave good info while we were trying to figure out the extent of damage. Chris O was helpful and professional. Services Flood cleanup

Business reply

Paul Davis Restoration of Orange & Sussex Counties

We're glad Chris could help talk things through while you were figuring out the extent of the damage. He’ll appreciate you recognizing his help and professionalism. Thanks for taking a moment to share your review. Christopher and Cynthia Schenk, Owners, Paul Davis Restoration of Orange & Sussex Counties

From Google

Janice Merwin 5 of 5

Great help and we’ll informed.Looking forward to working you. Services Flood restoration

Business reply

Paul Davis Restoration of Orange & Sussex Counties

We appreciate your five-star review, Janice! It's wonderful to hear that you've valued our expertise, and we look forward to working with you too. Christopher and Cynthia Schenk, Owners, Paul Davis Restoration of Orange & Sussex Counties

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Paul Davis Restoration of Orange & Sussex Counties

From their website, orange-county.pauldavis.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"At Paul Davis, our emergency disaster services are available 24/7, delivering tailored solutions within 30 minutes of your call."
Water damage
"Water damage restoration"
Mold remediation
"Mold remediation"
Storm damage
"Storm damage restoration"
Free estimates
"When you take a project to Florida Paul Davis comes with a no-cost consultation to set up your vision and price range before we get started."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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