Malta

Mr. Rooter Plumbing of Saratoga Springs

4.8 of 5

Average of 264 Google reviews

Positive and negative reviews

  • Positive 249 reviews, 94% of all reviews
  • Negative 15 reviews, 6% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About Mr. Rooter Plumbing of Saratoga Springs

  • 24/7 emergency service

Mr. Rooter Plumbing of Saratoga Springs provides residential and commercial plumbing services in Saratoga Springs, New York. Its local team handles drain and sewer cleaning, water heaters, septic systems, sump pumps, and plumbing repairs, including emergency calls. The site describes the location as locally owned and operated.

Services

  • Drain cleaning
  • Sewer lines
  • Water heaters
  • Septic systems

They offer

  • Warranty on work
  • Upfront pricing
  • Discounts

From their website, mrrooter.com, as of October 27, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"We're available 24/7 for emergency plumbing needs"
Drain cleaning
"Let Mr. Rooter get rid of your kitchen, bathroom, and sewer clogs."
Sewer lines
"Up to $250 Off Sewer Line Repair"
Water heaters
"water heater replacement before winter"
Septic systems
"Septic System"
Warranty on work
"we warranty our plumbing services."
Upfront pricing
"contact Mr. Rooter® Plumbing of Saratoga Springs for upfront pricing, emergency services, and quality workmanship."
Discounts
"$35 Off Any Plumbing Service"

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise professional, friendly, and courteous service

  2. Reviewers say technicians resolved plumbing problems effectively

  3. Reasonable or fair prices

  4. Reviewers praise prompt responses and timely appointments

What reviewers dislike

  1. Reviewers report prices as overpriced

  2. High or unexpected prices

  • Written reviews used: 246
  • Made on October 25, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From their website, mrrooter.com

Call (518) 300-4177Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
Hours not listed

Reviews

From Google

Jennifer A 5 of 5

New Great price Thank you !! Karen and Mike for your knowledge and professionalism in helping me deal with a complicated situation with water loss at my home. Mike showed up same day and could not have been more kind, patient and dedicated to helping me resolve the problem. Thank you both .. It was a pleasure to work with you and I will not hesitate to recommend you in the future ! -Jennifer A

Business reply

Mr. Rooter Plumbing of Saratoga Springs

Hi Jennifer, thank you for your wonderful five-star review. We are glad Karen and Mike provided knowledgeable, professional, and compassionate help during such a complicated water loss situation. We will be sure to share your kind words with them, and we truly appreciate your recommendation. Thank you for choosing Mr. Rooter Plumbing.

From Google

John Doe 1 of 5

New Overpriced | $1–200 Terrible company. The Karen that answers the phone is rude and unhelpful.

From Google

Eric KIttelsen 5 of 5

New Good guys came on time and did a quality service Services Toilet repair

Business reply

Mr. Rooter Plumbing of Saratoga Springs

We appreciate your feedback, Eric. It's great to hear our team arrived on schedule and provided a service you felt confident in. Thank you for choosing Mr. Rooter Plumbing of Saratoga Springs and for sharing your experience.

From Google

Camela Smith 5 of 5

New

Business reply

Mr. Rooter Plumbing of Saratoga Springs

Thank you for taking the time to share your review, Camela. We truly appreciate your positive rating and your trust in Mr. Rooter Plumbing of Saratoga Springs.

From Google

Chris G 5 of 5

New Not sure | $200–400 We had a great experience with Zach from Mr. Rooter Plumbing of Saratoga Springs! Zach came out to fix our clogged shower drain and got it taken care of quickly. He also explained how to help prevent it from happening again. And, of course, he handled the gross hair clog that no one wants to deal with. He made an unpleasant plumbing problem a much better experience. He was friendly, knowledgeable, and helpful. He briefly mentioned some of the other plumbing services offered- all without being pushy. We really appreciated Zach’s professionalism and positive attitude. Thanks for a job well done, Zach! Services Drain cleaning

Business reply

Mr. Rooter Plumbing of Saratoga Springs

We’re so glad to hear that your experience with our team member was so positive. It's great to know the solution was quick, clear, and made an unpleasant task much easier for you. Thank you for sharing your feedback and for choosing Mr. Rooter Plumbing of Saratoga Springs. If you ever need assistance in the future, we’re always here to help.

From Google

Alexis Bundrick 5 of 5

New Reasonable price | $600–800 Mike did a great job with the bidet instalation! He went above and beyond answering all our questions! Thank you! Services Toilet installation

Business reply

Mr. Rooter Plumbing of Saratoga Springs

We appreciate you sharing your experience! It's great to know our team member made sure your bidet installation went smoothly and that all your questions were answered. Thank you for choosing Mr. Rooter Plumbing of Saratoga Springs, and we're glad you were pleased with the service.

From Google

Scott Ferguson 5 of 5

John and his team are well trained in their craft as well as in the details of customer service. Their initiation and follow through right from the beginning, makes it obvious they know their stuff. Chris, the on-hand technician/plumber was extremely polite, knowledgeable and thorough. I don’t look forward to having another plumbing incident at our house but when we do, I have no doubt we will contact John and his team.

Business reply

Mr. Rooter Plumbing of Saratoga Springs

Thank you so much for your kind words and 5-star review! We’re thrilled to hear that John and the rest of our team provided the excellent service you deserve. It’s always our goal to combine expertise with top-notch customer care, and we’re glad it made a difference for you. While we hope you don’t have to face another plumbing issue anytime soon, please know we’ll be here and ready to help whenever you need us. Thanks again for trusting us with your home!

From Google

Rory Baxter 5 of 5

New Overpriced | $400–600 Mike was diligent in troubleshooting my water heater problem. He diagnosed the problem and then called manufacturer for verification. The technician recommended a process that started the water heater working. Services Water heater repair

Business reply

Mr. Rooter Plumbing of Saratoga Springs

We appreciate you sharing your experience, Rory. It's great to hear that our team member took the extra steps to diagnose your water heater issue thoroughly and followed up with the manufacturer to make sure you had a reliable solution. Thank you for trusting Mr. Rooter Plumbing of Saratoga Springs with your home. If you need anything in the future, we're just a call away.

From Google

Richard Bagnoli 5 of 5

Highly recommended. 👍 Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Faucet repair

Business reply

Mr. Rooter Plumbing of Saratoga Springs

Hi Richard, thank you for the enthusiastic recommendation. We are glad you had a positive experience with Mr. Rooter Plumbing. Thank you for choosing us, and we look forward to serving you again in the future.

From Google

Mike Cayo 5 of 5

Have been using Mr Rooter of Saratoga Springs for several years when our main sewer line gets clogged due to a belly as it exits the house. Great customer service, they always respond and show up quickly. The last visit Tyler and Zach showed a great team effort to make sure line was clear again and explain why it was happening. We definitely recommend Mr Rooter. Services Drain cleaning

Business reply

Mr. Rooter Plumbing of Saratoga Springs

Thank you so much for this wonderful review — and especially for trusting us as your go-to plumbing company over the years! We truly value our repeat customers and never take that loyalty for granted. When you call, our goal is to respond quickly, solve the problem, and make sure you understand what’s happening and why. We’re especially glad to hear Tyler and Zach worked so well together to get your sewer line flowing again and explain the recurring issue. We’ll make sure they see your kind words. Thank you for continuing to trust Mr. Rooter Plumbing of Saratoga Springs and for recommending our team. We really appreciate your business!

From Google

Blacksheep 11bravo 1 of 5

Overpriced | $2,000+ Services Toilet repair, Shower installation, Sewer repair

Business reply

Mr. Rooter Plumbing of Saratoga Springs

We’re sorry to see your rating on an ESTIMATE to replace a toilet, install a shower and repair your main sewer line. Because no comments or identifying information were provided (anonymous review), we’re unable to determine which service experience this review relates to making us believe this is a fake review. We’d appreciate the opportunity to better understand your concerns. Please contact our office with the name or service address associated with your account so we can review your experience and assist you. PS However, we did enjoy your comment on your review forJersey Mike's in Saratoga: "Ok, let me start by saying, do not listen to the idiots making 1 star reviews, they are complaining about something stupid..first off, yes the Giant is over a foot long, measured it myself, the prices are not bad, could maybe be a $1 cheaper on each side for the giant and regular, but honestly it isn't bad for a franchise..."

From Google

Carol Emerle 5 of 5

Business reply

Mr. Rooter Plumbing of Saratoga Springs

Hi Carol, thank you for the five-star rating and for choosing Mr. Rooter Plumbing. We appreciate your support and are glad you trusted us with your plumbing needs. We look forward to serving you again in the future.

From Google

Scott Payne 5 of 5

Reasonable price As an owner-operator there's nothing I appreciate more than the owner himself taking the service call on a Sunday. Mr. Rooter of Saratoga is the real deal. They're like the Chick-fil-A of rooter-ing… or maybe we're the Mr. Rooter of the chicken business in Saratoga. I will recommend them to my friends every chance I get. Services Service not listed

Business reply

Mr. Rooter Plumbing of Saratoga Springs

Hi Scott, thank you for the fantastic five-star review. We are glad the owner was able to personally handle your Sunday service call and provide the dependable service you value as an owner-operator. We appreciate the Chick-fil-A comparison and your generous recommendation to friends. Thank you for choosing Mr. Rooter Plumbing of Saratoga, and we look forward to serving you again.

From Google

William Carson 5 of 5

I tried to give a second five star review because this is the second time now that we’ve used them and they came through for us in flying colors. Couldn’t have asked for a better response and a dedication of fixing the problem when others have walked away from it. Highly highly recommend

Business reply

Mr. Rooter Plumbing of Saratoga Springs

Thank you, William, for your 5-star rating! We truly appreciate your support and are grateful for the opportunity to serve you. If you ever need assistance in the future, the team at Mr. Rooter Plumbing of Saratoga Springs is always here to help.

From Google

John DeLuca 5 of 5

I learned from a septic pumping company that there were roots growing in the outlet pipe that connects my septic tank to the drain field. This is not uncommon in systems that have been in use for a number of years, and eventually can result in a back up. To be proactive, I called that same company to request that someone come to evaluate and correct the situation. I called three times over a period of a month, and no one contacted me. So, I did some searching and found that Mr. Rooter might be able to help. I called to request an evaluation, and they scheduled an appointment for the very next day. Tyler arrived, properly evaluted the challenge, and after a short discussion began the work on the same day. Later that day, Zach joined the effort. Tyler and Zach were polite and professional, worked steadily, and kept me informed of their progress. The job was completed on the following morning. They removed and replaced ~ 12 feet of drain pipe that was packed with roots. I am glad that I was proactive, and happy that I called Mr. Rooter.

Business reply

Mr. Rooter Plumbing of Saratoga Springs

Hi John, thank you for sharing your experience and for choosing Mr. Rooter Plumbing. We are glad Tyler and Zach could promptly identify the root-filled drain pipe, keep you informed, and complete the replacement efficiently. We appreciate your kind words about their professionalism and are pleased we could help you address the issue proactively. We look forward to assisting you again if you ever need us.

From Google

Harbans Singh 1 of 5

Overpriced | $200–400 Services Toilet repair

Business reply

Mr. Rooter Plumbing of Saratoga Springs

We were disappointed by this one-star review because it does not reflect the service that was actually provided and reinforces the unfortunate perception that the time, knowledge, and expertise of a skilled tradesperson are somehow worth less than those of other professionals. Just as a doctor’s time, knowledge, experience, and professional expertise have value, so does the time and expertise of a skilled plumbing professional. Our technician responded to a clogged toilet, took the time to properly diagnose the issue, and used professional equipment to clear the obstruction. The toilet was left draining again, and the customer was advised that the age of the fixture (1988) was contributing to its slow drainage. It is also worth noting that we performed the same service at this property just five days earlier and received a five-star review for the work performed. Just as a doctor’s time, knowledge, experience, and professional expertise have value, so does the time and expertise of a skilled plumbing professional. Our technicians invest in training, specialized equipment, and years of hands-on experience to diagnose plumbing problems and resolve them properly. We stand behind the work that was performed and remain committed to providing our customers with clear, honest pricing and quality workmanship.

From Google

Allison L 5 of 5

Tyler S was kind and helpful. He answered all my questions and worked really hard to remove a clog from our pipes! I would recommend Mr Rooter and Tyler for any plumbing needs!

Business reply

Mr. Rooter Plumbing of Saratoga Springs

Hi Allison, thank you for the wonderful five-star review. We are glad Tyler was kind, helpful, and took the time to answer your questions while working hard to remove the clog from your pipes. We truly appreciate your recommendation and your choosing Mr. Rooter Plumbing. We look forward to helping you again with any future plumbing needs.

From Google

Robert Steve 5 of 5

Reasonable price | $200–400 Services Plumbing pipe repair

Business reply

Mr. Rooter Plumbing of Saratoga Springs

Hi Robert, thank you for the five-star rating and for choosing Mr. Rooter Plumbing. We appreciate your support and are glad you had a positive experience with our team. We look forward to serving you again whenever you need us.

From Google

John Esposito 5 of 5

Very professional courteous and punctual I highly recommend Mr Rooter Mike did an excellent job! He had the problem fixed in no time! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water heater installation, Plumbing pipe repair, Water heater repair

Business reply

Mr. Rooter Plumbing of Saratoga Springs

It is great to hear your issue was resolved so quickly and professionally. We really appreciate you sharing your experience and your recommendation for Mr. Rooter Plumbing of Saratoga Springs. Thank you for choosing us—we're glad you were satisfied with the service!

From Google

Bryant Schur 5 of 5

Great price | $400–600 Went above and beyond! Services Service not listed

Business reply

Mr. Rooter Plumbing of Saratoga Springs

It's wonderful to hear that our team went the extra mile for you, Bryant. Thank you for sharing your experience and for choosing Mr. Rooter Plumbing of Saratoga Springs. We appreciate your feedback!

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Mr. Rooter Plumbing of Saratoga Springs

From their website, mrrooter.com, as of October 27, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"We're available 24/7 for emergency plumbing needs"
Drain cleaning
"Let Mr. Rooter get rid of your kitchen, bathroom, and sewer clogs."
Sewer lines
"Up to $250 Off Sewer Line Repair"
Water heaters
"water heater replacement before winter"
Septic systems
"Septic System"
Warranty on work
"we warranty our plumbing services."
Upfront pricing
"contact Mr. Rooter® Plumbing of Saratoga Springs for upfront pricing, emergency services, and quality workmanship."
Discounts
"$35 Off Any Plumbing Service"

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Reviews behind this point

AI-generated summary

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