4.9 of 5
Average of 118 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
Booking page on book
AI summary of their website
From their website, mrrooter
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Professional, courteous service
Reviewers mention prompt responses and timely service
Reviewers praise clear explanations and communication
Problems resolved effectively
Service was expensive
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
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Open photo 6 of 6From their website, mrrooter.com
Booking page on book
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
Carol Turner
New Reasonable price | $400–600 John Gums did an excellent job, very friendly and polite gentleman! Services Toilet repair
Business reply
Mr. Rooter Plumbing of Oneida
We appreciate you sharing your experience, Carol. It is wonderful to hear our team member provided such polite and friendly service during your visit with Mr. Rooter Plumbing of Oneida. Thank you for taking the time to write this review!
From Google
Bill V
New Fast service quick and efficient
Business reply
Mr. Rooter Plumbing of Oneida
Glad to hear the service was quick and everything was handled efficiently. Thank you for your feedback and for choosing Mr. Rooter Plumbing of Oneida.
From Google
Lawrence S
New Great job Dominick was very professional and courteous thanks again!
Business reply
Mr. Rooter Plumbing of Oneida
We're glad to hear you were happy with the service and that our team member was professional and courteous. Thank you for sharing your feedback about your experience with Mr. Rooter Plumbing of Oneida. We appreciate your kind words and hope everything continues to run smoothly for you!
From Google
Wayde Moon
New Reasonable price | $600–800 They were very nice and worked real hard to dig the hole and fine the cap. Pumping was an issue but they kept at it until it was clear and empty. I would recommend them highly. Services Service not listed
Business reply
Mr. Rooter Plumbing of Oneida
We really appreciate your kind words and that you took the time to share your experience, Wayde. It means a lot to know our team’s hard work and persistence made a difference. Thank you for recommending Mr. Rooter Plumbing of Oneida so highly.
From Google
Harry Anderson
New Reasonable price | $200–400 Plumber was prompt, professional and thorough. Would use this company again. Services Plumbing leak detection
Business reply
Mr. Rooter Plumbing of Oneida
Glad to hear your plumber was on time and handled everything professionally and thoroughly. Thank you for sharing your experience with Mr. Rooter Plumbing of Oneida. We appreciate your recommendation and look forward to being of service again if you need us in the future.
From Google
Jennifer DeWeerth
New We had a great experience. The technician, Richard, was scheduled l for the next morning after we called and he arrived within the window. He took care of the problem quickly and charged exactly what he said it would be when he diagnosed the issue. That included the part, which he had in his truck. Excellent service.
Business reply
Mr. Rooter Plumbing of Oneida
We're so glad your experience was smooth from start to finish. It means a lot to hear that our team member arrived on schedule, resolved the issue promptly, and provided clear, upfront pricing. Thank you for taking the time to share your feedback and for choosing Mr. Rooter Plumbing of Oneida. We appreciate your trust in us.
From Google
Nicole Leigh
Not sure | $1,000–1,200 I’m super pleased with the consistency, communication and trustworthiness of work at Mr Rooter. The service is pricey, but you’re paying for good work and peace of mind knowing the job is done right. Services Service not listed
Business reply
Mr. Rooter Plumbing of Oneida
It is wonderful to hear that the consistency, clear communication, and trustworthiness of our team made a difference during your experience. We truly appreciate your feedback and your understanding that our pricing reflects our commitment to getting the job done right. Thank you for choosing Mr. Rooter Plumbing of Oneida and for sharing your positive experience.
From Google
Greg Gatto
Reasonable price | $200–400 Called this morning and they came out same day and took care of me!! Top Notch service from all staff! I will be recommending amd using you for future jobs. Thank you!! Services Service not listed
Business reply
Mr. Rooter Plumbing of Oneida
We appreciate you taking the time to share your experience, Greg. It is wonderful to hear that our team could assist you the same day and provide service that stood out. Thank you for trusting Mr. Rooter Plumbing of Oneida and for recommending us to others. Your support means a lot to our team.
From Google
Jean Neidhardt
Reasonable price | $1,600–1,800 Richard was very friendly and very knowledgeable. It was a pleasure to have him here. He answered all my questions. He was very patient and Rooters was able to schedule me in very quickly. I’ll be calling this company again! Everything is working perfectly and we have clean water again thank you so much. Services Service not listed
Business reply
Mr. Rooter Plumbing of Oneida
It is wonderful to hear that everything is now running smoothly and that you have clean water again. We truly appreciate your kind words about our team member's professionalism and patience, and we're glad you were able to get scheduled quickly. Thank you for your trust in Mr. Rooter Plumbing of Oneida and for letting us know that your experience went so well. We look forward to helping you again whenever you need us!
From Google
shaner k
Reasonable price Had a toilet that was leaking. They were able to get someone here same day and completed the fix very efficiently. Nicholas explained my options for fixing and was very polite and professional. Would absolutely recommend. Services Toilet repair
Business reply
Mr. Rooter Plumbing of Oneida
So glad we could help with your leaking toilet and provide same-day service. Thank you for highlighting how efficiently our team worked and for mentioning the clear options and professionalism you received. We appreciate your recommendation and your trust in Mr. Rooter Plumbing of Oneida.
From Google
Alan Chmura
Reasonable price | $200–400 Flexible, knowledgeable and friendly. Services Plumbing pipe repair
Business reply
Mr. Rooter Plumbing of Oneida
Alan, we appreciate your feedback and are glad to know you found our team flexible, knowledgeable, and approachable during your service at Mr. Rooter Plumbing of Oneida. Thank you for choosing us and for sharing your experience.
From Google
Gerard McDowell
Not sure | $600–800 Services Sewer cleaning
Business reply
Mr. Rooter Plumbing of Oneida
Gerard, we appreciate you taking the time to leave a review. Thank you for choosing Mr. Rooter Plumbing of Oneida!
From Google
Tammy Conley
Reasonable price | $400–600 What a great experience we had using Roto Rooter. After calling 6 different plumbers and receiving no call back or told they were booked up, I decided to call Roto Rooter. Next time they will be the first one I call for any plumbing issues. From the moment Kelly answered the phone, and really listened to what the issue was so she could schedule the right type of appointment, I knew I was in good hands. She was also able to fit us in the same day! That was the best part! Bob and Bill were the technicians that showed up and they were beyond courteous, knowledgeable and just down right awesome guys! You could tell they truly loved their jobs. The cost was very reasonable for what we needed done - replacing a section of very old pipe that connected to the outside sewer and was leaking like crazy. I have never written a review of a business before but I really needed to let everyone know what a great experience we had with Roto Rooter. Highly recommend!! 10 out of 10. Services Plumbing pipe repair, Plumbing leak repair
Business reply
Mr. Rooter Plumbing of Oneida
Tammy, it's wonderful to hear your experience went so well from the first phone call to the service being completed. We're glad our team could swiftly resolve your plumbing issue and make the whole process positive for you. Thank you for sharing such detailed feedback and for recommending Mr. Rooter Plumbing of Oneida. Your kind words mean a lot to us!
From Google
Ed L
They have many great qualities you would want in a service, but most importantly they are very quick to get out to you and to fix your issue, and have all the tools and options and vehicles you could need. Something you don’t find often in a plumber, they pick up the phone! Great customer service as well. Recommended
Business reply
Mr. Rooter Plumbing of Oneida
Ed, really appreciate you sharing your experience with Mr. Rooter Plumbing of Oneida. We're glad you found our team responsive and well-equipped to resolve your issue quickly. Thank you for highlighting our customer service and for recommending us. It means a lot to know you noticed those details!
From Google
Gary Wickham
Reasonable price | $400–500 Great service and results. Excellent customer service and very knowledgable and solution-focused plumbers (thanks, Zach!). I've been using them for several years to winterize and dewinterize the pipes in my seasonal home and am impressed with the thoroughness and efficiency of the process every time. Five stars. Services Service not listed Services Service not listed
Business reply
Mr. Rooter Plumbing of Oneida
Hello Gary, thank you so much for leaving us a review. Our team takes pride in the work that we do and we are always happy to help.
From Google
George Belton
Great communication Services Sewer cleaning
Business reply
Mr. Rooter Plumbing of Oneida
Thank you, George, for your kind words and 5-star rating! We’re glad to hear that you appreciated our communication. Delivering clear and helpful updates is important to us. If you ever need plumbing assistance again, we’re here to help!
From Google
Robert Marchand
Reasonable price | $1,000+ Services Water heater installation
Business reply
Mr. Rooter Plumbing of Oneida
Thank you, Robert, for taking the time to leave us a 4-star review. We truly appreciate your feedback and are glad to know you had a positive experience with Mr. Rooter Plumbing of Oneida. If there’s ever anything more we can do to earn that fifth star, please let us know – we’re always here to help!
From Google
Professional Counseling
Reasonable price | $1,000+ Efficient, timely, courteous, prompt, neat and professional. Services Plumbing pipe repair
Business reply
Mr. Rooter Plumbing of Oneida
Thank you for the kind review. We’re glad our Oneida plumbing team was efficient, timely, courteous, and professional. We appreciate you choosing Mr. Rooter Plumbing of Oneida.
From Google
Jere Costanza
Reasonable price | $500–600 Yeah they've done several jobs for us. Fast and effective. Price seemed for would recommend Services Plumbing pipe repair
Business reply
Mr. Rooter Plumbing of Oneida
Thank you, Jere. We appreciate your continued trust in our Oneida plumbing team and are glad the work was fast and effective. Thank you for recommending Mr. Rooter Plumbing of Oneida.
From Google
Steven Delles
Not sure | $700–800 Timely response. John the tech was great. Not sure about the cost. Service was great.
Business reply
Mr. Rooter Plumbing of Oneida
Thank you, Steven. We’re glad John provided timely, professional plumbing service. We also appreciate your honest feedback about the cost and your positive comments about the service from Mr. Rooter Plumbing of Oneida.
Showing 20 of 118 reviews
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From Google
Business reply
Mr. Rooter Plumbing of Oneida
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