Tonawanda

Matthew Kandefer Plumbing & Heating Inc.

3.9 of 5

Average of 16 Google reviews

Positive and negative reviews

  • Positive 11 reviews, 69% of all reviews
  • Negative 4 reviews, 25% of all reviews
  • Not counted 1 review, 6% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About Matthew Kandefer Plumbing & Heating Inc.

  • In business: 46+ Years
  • 24/7 emergency service

Matthew Kandefer Plumbing & Heating serves homes and businesses in Buffalo and nearby areas with plumbing, HVAC, and generator work. The company handles repairs, system replacements, and new construction, and says it has provided these solutions for over 46 years.

Services

  • Commercial plumbing

From their website, mkandeferplumbing.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"Our company has provided plumbing, HVAC, and generator solutions for homes and businesses in Buffalo, New York, and surrounding areas for over 46 years."
24/7 emergency service
"24/7 Emergency Services Available"
Commercial plumbing
"Commercial Plumbing"

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise courteous and professional service

  2. Quality of completed work

  • Written reviews used: 14
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (716) 893-8376Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every day Open 24 hours

Hours as listed on Google; we have not checked them.

Reviews

From Google

Jk Wei 3 of 5

The price is a bit expensive. It cost more than 400 yuan to unclog the toilet. There were two people.

From Google

Jamison Crawford 2 of 5

Hired to snake a single sink waste line in a small cape. Charged $255 for one hour but was only on site for 30 minutes. Kindly replace p-trap nut under sink. Refused to utilize remaining (paid) 30 minutes to snake main line, despite having machine on hand, as it "didn't need it" and it's an "extra charge" to use that machine. Couldn't clearly explain whether the charge was hourly or equipment-based.

From Google

Michael Wells 5 of 5

I Needed a furnace replacement ASAP- got great service, was the best of three quotes, installers cleaned up everything nice, and got a follow up just to ensure I was satisfied. And I absolutely was!

From Google

Mary Gilmour 5 of 5

They were very professional and honest. I will definitely use them again.

From Google

Joseph Puccio 5 of 5

Great company and excellent service and employees

From Google

Michael Miecznikowski 1 of 5

Very poor customer service trying to get an appointment scheduled. Will look elsewhere. Negative Professionalism

From Google

Jamie Baehr 5 of 5

Really good guys, very reasonable pricing

From Google

linda hejmanowski 4 of 5

Needed some unplanned work and Joe was super, very courteous & multiple jobs done great! Positive Responsiveness, Quality, Professionalism

From Google

NANCY LEXO 5 of 5

From Google

Michael Brooks 5 of 5

From Google

Tom W 5 of 5

Outstanding service, sewer line was plugged called them, they had a plumber at my house quickly. He was courteous and took care of the problem quickly and cleaned up when done. Outstanding will highly recommend

From Google

Jay Mindslayer 5 of 5

They did a great job! I would recommend them to anyone looking to have quality work done on their home. They installed a total HVAC system and a hot water heater in my home. Quality work with quality products. I couldn't be happier.

Business reply

Matthew Kandefer Plumbing & Heating Inc.

Thank you for the kind words, Jay! It was our pleasure.

From Google

Eric M 5 of 5

Ive used these guys at least 3 times and never had any issues. Rotorooter even convinced my neighbor to dig up her whole front yard (maybe she did need it?) O mentioned similar concerns and MK plumber said "I doubt youll need that", Took care of my sewage problem cheaply. Point is they "could have" tried to convince me I needed the same, but they were HONEST with me and that earned my business.

From Google

Evin Conyer 1 of 5

A guy came out two weeks ago to give me a quote on a good amount of work that I needed done right away. He told me it would take a few days to put together a quote. Now after two weeks and multiple phone calls I still don't have any quote. Every time I call its the same song and dance. Were short handed, staff is off, Ill give you a call back, etc...WOW!!! Do they want new customers or not?!?!?!

From Google

Art Kinney 1 of 5

They were at my house a couple of weeks ago to have my plumbing snaked out and we'll he was doing that he broke a lamp a tried blaming my step son. My plumbing is plugged again. I will NOT use these guys

From Google

Jessica Behm 5 of 5

I have recently used the services of Matt Kandefer Plumbing and found them to be fast, efficient and affordable. I would highly recommend their services to anyone.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Matthew Kandefer Plumbing & Heating Inc.

From their website, mkandeferplumbing.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"Our company has provided plumbing, HVAC, and generator solutions for homes and businesses in Buffalo, New York, and surrounding areas for over 46 years."
24/7 emergency service
"24/7 Emergency Services Available"
Commercial plumbing
"Commercial Plumbing"

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Reviews behind this point

AI-generated summary

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