Tonawanda

4.8 of 5

Average of 100 Google reviews

Positive and negative reviews

  • Positive 95 reviews, 95% of all reviews
  • Negative 4 reviews, 4% of all reviews
  • Not counted 1 review, 1% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About Mark's Plumbing

Mark's Plumbing is a plumbing company serving homes and businesses in the Tonawanda area. It handles repairs, maintenance, and new installations, including drain, water heater, sewage, and gas line work. The company says it has served the community for 30 years.

Services

  • Drain cleaning
  • Sewer lines
  • Water heaters
  • Tankless water heaters
  • Gas lines
  • Plumbing fixtures

From their website, marksplumbinginc.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

Drain cleaning
"Drain and Pipe Cleaning"
Sewer lines
"Sewer repair and excavation"
Water heaters
"Water heater repair and replacement"
Tankless water heaters
"Tankless Hot Water Systems"
Gas lines
"Gas line installation"
Plumbing fixtures
"Toilets, Faucets, Sinks, and Showers Installation"

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise quality work and successful repairs

  2. Professional, friendly service

  3. Fair and reasonable pricing

  4. Reviewers report prompt responses and timely arrivals

  • Written reviews used: 87
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From their website, marksplumbinginc.com

Call (716) 694-6711Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Friday 8:00 am to 4:00 pm
  • Saturday and Sunday Closed

Hours as listed on Google; we have not checked them.

Reviews

From Google

Patrick Mcclain 5 of 5

Great price | $2,000+ This is the third time I have used Marks Plumbing. I have tried other companies for open bid only to go back to Marks Plumbing. They have always be fair in their pricing and the work they do is excellent. I have a 75 yr old home and the sewer broke under the concrete so they had to install a new line above the concrete. I was dreading the look . But they completed the task in one day including installing a new sump pump. When I saw what the did i was very pleased. They left the basement in a very clean condition. I would highly recommend Marks for any of your plumbing needs.

From Google

Michael Saltarelli 5 of 5

Reasonable price I have used Mark's Plumbing for years. They show up when they are scheduled, are friendly, and do a great job and clean up after. Services Outdoor plumbing system repair

From Google

Rick Goraj 5 of 5

Tim the owner came out to look at my daughters house as she was having water coming up from the ground. Gave a fair estimate and work began today as they dug and replaced 2 sections of pipe that had bad cracks. They then sent a camera through the pipe to make sure all was good. Totally flushed the system afterwards. Cannot say enough good things with the crew of Chris and Sean. Great people all around including Mary who runs the office.

From Google

Piotrek 5 of 5

From Google

Audrey Savard 5 of 5

This company does fabulous work at a fair price every single time. Services Outdoor plumbing system repair, Service not listed

From Google

Marisa Lewis 5 of 5

Great price We recently had a sump pump and bubbler installed and couldn’t be happier with how everything went. From start to finish, the team was professional, communicative, and left the work area cleaner than they found it. They walked us through exactly what was being done and why, which gave us a lot of confidence in the work. Pricing was fair and transparent — no surprises. Highly recommend for anyone needing basement drainage work done right!

From Google

greg breloff 5 of 5

Out of all services that I have hired to work on my home, I have never delt with a more professional group of people. From Mary who works in the office , Cam the owner and the two workers who repaired my service line, these people are beyond excellent. I am one truly happy customer. Again , Thank-you Mark's for a job WELL done.

From Google

Karen Johnson 5 of 5

Great price | $1,000+ Our home is 70+ years old. In the 20 years we've lived here we've had a lot of issues with tree roots. But nothing that didn't get resolved after snaking. Fast forward to this past Friday. The plumber we have always used came out and basically told us the bad news was that our sewer pipe had completely collapsed and he couldn't get through. He doesn't replace them as he's a smaller company and doesn't have that large equipment needed to do it. Mark's was recommended to us by several people. I called and within 10 minutes I got a call back, and in another 20 minutes they were at my house to try to resolve the problem and give me an estimate. Even when I called after I was on Friday to schedule the work they called me back well after they had closed for the day. They came yesterday to complete the work. Everything went according to what they had said, and they didn't even charge me to come out on Friday. This was an expensive issue (no fault of the company whatsoever) I can't say enough good things about this experience and working with them made spending the money a little less painful! They were friendly, prompt and extremely communicative. Services Service not listed

From Google

Richard N 5 of 5

Reasonable price | $200–300 Main line drain had roots, called Mark’s plumbing they came over in an hour or so, cleaned it out in less than an hour, very efficient, guys did a great job. Thank you!

From Google

Josh Graf 1 of 5

Not sure Does not provide services if you live in the City of Buffalo...

Business reply

Mark's Plumbing

Thank you for your review. We’d like to clarify that we do not operate within the City of Buffalo, as we are not licensed to perform work there. We understand this may have caused some confusion, and we apologize for any inconvenience. However, we are fully licensed and proudly serve several surrounding areas, including Amherst, Williamsville, the Town of Tonawanda, the City of Tonawanda, North Tonawanda, Pendleton, the Village of Kenmore, and the Village of Depew. We always aim to be transparent about where we can and cannot work to ensure we remain compliant with local regulations and provide the best service possible. If you are located in one of our service areas, we would be happy to assist you. Thank you for your understanding.

From Google

Erik Chase 5 of 5

As a result of an ice dam release from our roof, we required some prompt, professional help with our tankless water heater. At our home, hot bathing is a medical need. With that in my mind Mark's plumbing made a slot for us. Their presentation and finish was very clean and professional from the pleasant office personnel, to the gentlemen who performed the work at our home.The cost was very acceptable. These people really killed it. Thank you sincerely Mark's!

From Google

Sean 5 of 5

From Google

Samantha Roberts 5 of 5

Reasonable price 11/10 recommend marks plumbing. Fast, affordable and efficient. I had quite a few quotes for a gas line that were astronomical and the companies were pretty arrogant. Marks not only did my gas line for a reasonable price, but they were fast and very friendly and personable. Can’t say enough good things about them. Thank you! Services Service not listed

From Google

Kyle Barry 5 of 5

Great price | $1,000+ MPS checks every box that I have for a vendor. Professional, Polite, Punctual, Quality, Transparency and Pricing. Cam and his team have taken excellent care of my family when we needed to have half of our house re-routed to a different sewer. I've now had them out on 2 different occasions and my first time was just as great! They are consistent and I am over the moon with the service they have provided me today. The litmus test for any vendor is if you would have them do work for your family. I can confidently say that I would recommend, with my fullest and utmost support, MPS to my family, friends, coworkers or anyone that is looking for a correct and true fix for their plumbing problems! Thank you again for all your help, you are very appreciated in our household! You will have made a customer for life here! Services Outdoor plumbing system repair

From Google

TL Racing 5 of 5

From Google

juntbarry77 5 of 5

Since fall of last year, I've been dealing with a sewer issue backing up into my utility tub. At first, I didn't notice it other that I would have random debris at the bottom of my tub but through the upcoming months, it worsened and I ended up calling Roto-Rooters. What a mistake... The tech was 3 hours late, smelled of marijuana and after 30 minutes of snaking, he said it was roots and he wasn't equipped to tackle the problem. I was then out $150 for that call. I ended up having my newborn shortly after and I called MPS. Let me tell you, this was a complete 180 of an experience. The techs came ON TIME, they were very professional and started working on the issue immediately! Come to find out, it wasn't roots that was the problem, however my sewer pipe is broken where the COT was digging last year. After 2 hours of trying to clear out what they can, and retrieve their bit from their jet cutter, they were able to identify the root cause of the problem! Since my issue wasn't roots, I never received a bill for this service. I am utterly speechless and very thankful. I ended up receiving a quote to fix the pipe, which talking with my friend from DV Brown, he reassured me how great of a price I was given to fix the pipe. It's very hard to put into words as to how great MPS was to me and the experience I had. I wish I would have called them from the start! Punctuality: 10/10 Professionalism: 10/10 Clean up after work: 10/10 Pricing: 10/10 If I knew what I know now, I would have never even looked into any other plumbing services. Thank you for the amazing work, you truly do put your customers first!

From Google

Jordan Poole 5 of 5

Great company! I had them come out and replace my whole sewer line, inside and out. I have nothing but good things to say. They scheduled me quickly. Fair pricing. Cameron walked me through the whole process and answered all of my questions. The day of, all of the guys were kind and helpful, happy to chat with me when I checked in with them on the progress. They taught me how a contractor should treat a customer and I’m very grateful to them. They left the job site as clean as they could as well. I won’t hesitate to call them in the future or refer them to others.

From Google

gary aureli 5 of 5

Outstanding from start to finish. Chris was very professional and the pricing was reasonable....will be using them again.

From Google

Jessica 5 of 5

We had an absolutely outstanding experience with Mark's Plumbing! From start to finish, their team went above and beyond to ensure everything was handled with professionalism and care. Mary, the administrator, was incredibly efficient and friendly, making scheduling a breeze. The installers were prompt, knowledgeable, and meticulous in their work, ensuring everything was done to the highest standard. And a special shout-out to Cameron, whose professional finishing touches truly set this experience apart. Our sump and bubble system was put on schedule right away and installed flawlessly. We couldn’t be happier with the level of service we received! If you’re looking for a plumbing company that values quality, efficiency, and customer satisfaction, Mark’s Plumbing is the one to call. 10 of 10 Highly recommend!

From Google

Country Boy Hardware 5 of 5

Showing 20 of 100 reviews

Share your experience

Is this your business?

More plumbers in Tonawanda, NY

More

Copy this link

We could not copy the link for you. Select the link below and copy it.

Choose a city

Photos of Mark's Plumbing, full screen

Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Mark's Plumbing

From their website, marksplumbinginc.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

Drain cleaning
"Drain and Pipe Cleaning"
Sewer lines
"Sewer repair and excavation"
Water heaters
"Water heater repair and replacement"
Tankless water heaters
"Tankless Hot Water Systems"
Gas lines
"Gas line installation"
Plumbing fixtures
"Toilets, Faucets, Sinks, and Showers Installation"

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Reviews behind this point

AI-generated summary

Start a new compare list?