Mayville

Klinginsmith Charles D Plumbing & Heating Contrctr

4.1 of 5

Average of 31 Google reviews

Positive and negative reviews

  • Positive 24 reviews, 77% of all reviews
  • Negative 7 reviews, 23% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Professional, friendly staff

  2. Prompt, reliable service

  3. Quality work and repairs

  4. Fair pricing

What reviewers dislike

  1. Reviewers report missed appointments or late arrivals

  2. Unanswered calls or messages

  • Written reviews used: 24
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (716) 753-2966

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Friday 8:00 am to 4:30 pm
  • Saturday and Sunday Closed

Hours as listed on Google; we have not checked them.

Reviews

From Google

Renate Bob 2 of 5

The company sent a young man who fixed a faucet that was leaking. The repair was fine, but the young man left a total mess in my bathroom. He never took off his muddy boots and left muddy tracks all over my bathroom floor as well as the tub and some on the walls of the tub near the faucet and on the rug . I have never in all my years had such a dirty job done. I left a complaint in a text but since it’s a weekend, have not had a reply yet. I only have one photo of the tub. I was so angry that i immediately cleaned the bathroom floor and forgot to take a picture. It was filthy. The repair was-to a leaking bathtub faucet . I have not received a bill yet.

From Google

D O 1 of 5

They don't respond for days, if at all to messages. The person they sent out to my house was over an hour late from the time I was given when I made the appointment. The repair they performed also did not resolve my issue. Instead of returning my call and offering to fix the problem as they had initially promised, they denied there ever being a problem in the first place, requiring yet another call and having to have someone else come fix the pipe.

From Google

maripat downey 5 of 5

Outstanding service! We called them at 9 PM the night before Christmas Eve within an hour they brought heaters to help us make it through the night. They returned 7 AM Christmas Eve morning and had us warm within a half hour incredible! Thanks Bill, for sending Ryan and Matt, they were pleasant and knowledgeable.

From Google

Roger J 1 of 5

I have been a customer for over 8 years. Recently called to get some shutoff valves installed and a new faucet replaced in a kitchen sink. Was told "the owner has to put the work on the schedule" and they'd get back to me. After repeated phone calls for over a month, the "owner" still would not schedule the job with no explanation, so I went elsewhere and will not bother them again. So odd to be treated like this.

From Google

Deb Peters 1 of 5

they are a local "institution" and their service has declined significantly over the years. Used to love them to pieces. Not anymore. You can call for scheduling and they have to get back to you after speaking to the owner, can't tell you when they will arrive, or when you call to find out "when", they then say "oh, it's today but now he's held up." Seriously. the latest insult was our renovated old kitchen. We'd asked that the old pipes be removed and replaced. the technician didn't want to go under the ample crawl space to do it, so instead jerry-rigged the pipes under the new sink. Yeah, the water pool & pipe leaks in my new cabinetry sure show what a great job that turned out to be. Seems there was also supposed to be a return to address the low water pressure which as of several days later never happened. While the non-locals will rave about their service, there's a reason why the locals don't provide the same raves. Value for their charges isn't there.

From Google

Sue Davis 5 of 5

Reliable and excellent service. We have used them to open up our summer cottage for many years. They are great!

From Google

hank grosel 5 of 5

Called for scheduling heating and cooling systems annual check. Professional response. Also, arranging winter emergency service.

From Google

JDTA JDTA 5 of 5

Woman who answered the phone was very polite. They don't come to jamestown but she recommended companies.

From Google

Casey Smitj 5 of 5

From Google

Gregory Hoyt 5 of 5

From Google

Robert Harms 5 of 5

Simply put, these people are awesome! Had a new furnace and AC installed along with wiring for a hot tub. Service and pricing are exceptional. I would highly recommend. Services Install AC, Heating system installation

From Google

Linda Riley 5 of 5

We love the team at Klingensmith. We are sooooo very grateful for their very prompt response to our furnace issue this week. And…. Matthew, you rock! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Heating system maintenance, Heating system installation, Install thermostat, Heating system repair

From Google

Bob Bernstein 5 of 5

Great group to work with. Here when I need them. Positive Responsiveness, Punctuality, Quality, Professionalism Services A/C system maintenance, Heating system maintenance, HVAC system maintenance, Install AC, A/C system repair, Heating system repair, Repair HVAC, Thermostat repair

From Google

Bob Ericsson 1 of 5

I wouldn't know they never returned my call..I guess they don't need my business

From Google

Douglas Wappat 5 of 5

From Google

Riko Chandra 5 of 5

Very happy with the high quality work, fair price and timeliness. Services Heating system installation

From Google

William Braham 5 of 5

From Google

Linda Schroder 4 of 5

Positive Quality, Professionalism Services Heating system maintenance

From Google

Robert Shephard 5 of 5

Always dependable

From Google

NYS Steelheader 5 of 5

Excellent local HVAC contractor. Had new ac installed and I am very satisfied with everything. Highly recommend. Positive Quality, Professionalism Services Install AC

Showing 20 of 31 reviews

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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