From Google
Laurie Bailey
Not sure Very knowledgeable, experienced and efficient. Would definitely refer them 100%!! Services Plumbing pipe repair, Plumbing leak repair
Jenkins Plumbing & Excavation Inc.
4.6 of 5
Average of 21 Google reviews
Positive and negative reviews
- Positive 19 reviews, 90% of all reviews
- Negative 2 reviews, 10% of all reviews
- Not counted 0 reviews, 0% of all reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI-generated summary
Summary of reviews
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
What reviewers like
Professional, knowledgeable work
Prompt, responsive service
Reliable service
Reasonable or affordable prices
License record
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Details
- Hours
- Hours not listed
- Phone
- (716) 782-
2225
Reviews
From Google
Abigail Johnson
Top best. Very professional funny great people. They work with you help you out. If you don't hire them then your lame.
From Google
Brenda C
We built a new house and used Jenkins to do the plumbing. After only 2 years one of our toilets started leaking around the base. Toilets do not start leaking after 2 years, especially with such minimal use (it’s a summer home). Upon removing the toilet to see what the problem was I discovered it was not installed properly. This is a licensed professional plumber? When I reached out to Terry he insisted that the toilet was installed correctly, including the wax ring, which clearly was not. Pictures do not lie and Jenkins plumbing does stand behind their work. Find a different plumber.
From Google
Robyn Shamp
Excellent customer service and service, quick response, amazing job installing my new water tank.
From Google
Bob Eames (Bob E)
These guys really do great work. They were a referral from a plumbing contractor who specializes in “inside” work. Jenkins has especially good customer service, showed up on time, did exactly what they quoted (and a little more), and left the site in as good condition as the weather allowed. Highly recommended.
From Google
Johnson “AC SAW Shop” Long
From Google
Sheila Webster
We had an emergency over a weekend with groundwater seeping quickly into our basement. Terry came on a Saturday and evaluated the situation. On Monday morning his crew was here installing a sump pump. They finished in one day. We appreciated their quick and professional work and thought the price was reasonable for all they did.
From Google
Kathi Schmitt
Friendly prompt service. Always very responsive when we need them.
Business reply
Jenkins Plumbing & Excavation Inc.
We are happy to see that the Jenkins Plumbing & Excavation Inc. team was able to provide a great experience. Have a great day!
From Google
Janet Card
Business reply
Jenkins Plumbing & Excavation Inc.
We appreciate the review! Thank you for rating Jenkins Plumbing & Excavation Inc. and have a great day.
From Google
Scott Blake
From Google
Tom Gazdak
Positive Quality, Professionalism
From Google
Mary Ray
In January 2021 we sadly had a water leak in our basement. We contacted Jenkins Plumbing. Thankfully Terry Jenkins came out the same day. We were afraid we would have to wait for better weather - continuing to shop an vac water leaking in our basement. Terry reassured us that he could accomplish this even in these winter weather conditions.He and his crew did just that. They replaced a water line from the road to our house approximately 100 feet. He assured us that the water would be turned off for that day only. He did just that - accomplishing all of that in one day. It was impossible to grade the soil removed to replace the water line in the snow and ice that existed. Terry reassured us that he would come back in the spring and grade it adding gravel if necessary. The crew came this spring and completed the grading job with the same expertise and pride in their work as they did in January when the replaced the water line.We want to highly recommend Jenkins Plumbing to this community for their professionalism and impeccable work ethics.
Business reply
Jenkins Plumbing & Excavation Inc.
It was our pleasure to help you in your time of need. Thank you for sharing the wonderful experience you had with us to others. We truly value the time you took to share your feedback and recommendation of us. We'll be here for you whenever you may need us next!
From Google
Daniel Dolan
From Google
Stephen Nuse Jr
Called on a Sunday evening. Appointment was set up for Monday morning. Employee Rob showed up on time. Rob did a very nice professional job running the new copper pipe and valves for the new hot water tank. I am very pleased. The hourly rate is very affordable. You have a future customer for life. Thank you. Positive Responsiveness, Quality, Professionalism, Value
Business reply
Jenkins Plumbing & Excavation Inc.
We're glad to know our efficiency was easiy reflected, and that our professialism and expertise left a great lasting impression. We're proud to serve you!
From Google
Barbara McArthur
From Google
matthew walczyk
Great people! Fast friendly service!
Business reply
Jenkins Plumbing & Excavation Inc.
Thanks for the five stars, Matthew!
From Google
Kurt Carlson
Highly Recommend- Dependable, Professional & Qualified
Business reply
Jenkins Plumbing & Excavation Inc.
Thank you, Kurt!
From Google
Chris Bowman
Hired Jenkins to demo all the old leaking galvanized water pipes and cast iron drain piping from my basement and run all new PEX water lines and PVC drains. They even corrected some faulty venting in this old house so drains are smoother, no more "gargling". Three guys came with a trailer loaded with pipe and fittings, worked through lunch and wrapped up the job complete before the wife returned from work. Great guys who got it done at a very fair price, pipe all ran straight and true. A true Master Plumber, not a "plumbing technician". Highly recommend.
Business reply
Jenkins Plumbing & Excavation Inc.
Thank you for the five-star review, Chris! We’re so happy to hear that you were satisfied with the work done by our team. We pride ourselves on providing excellent and efficient service, and we’re so happy it shows. We sincerely appreciate your business and kind compliments, and we hope you will give us a call if you ever need our services in the future!
From Google
Susan Murray
Terry Jenkins has been our "go to" for all our septic system issues. He has installed leach fields, corrected underground broken pipes, replaced septic motors and all our annual general maintenance needs. He has done work for us for close to 20 years. Terry is reliable, honest and professional, his wife Katy also is very available for scheduling appointments and questions. If I can't reach Terry, Katy has his back. Thank you Terry for being there every time we need you! Susan and Brian Murray Ashville, NY
Business reply
Jenkins Plumbing & Excavation Inc.
Thank YOU, Susan! It has been an absolute pleasure to work with you and Brian over the years. We sincerely appreciate your support and we feel fortunate to have such loyal customers. We look forward to doing business with you again in the future!
From Google
Teri Loucks
Business reply
Jenkins Plumbing & Excavation Inc.
Terri, we are surprised to see this negative rating from you, and we have to assume that it is in regards to the issues with your lawn eroding. When we last spoke with Mark, we were under the impression that both of you understood that any issues with your lawn were due to the fact that CHRIC was not very forthcoming with details on Mark’s responsibility regarding lawn restoration. We performed the septic tank install, allowed the lawn to settle, and came back out to rake and level it. At that point, our contract obligation was fulfilled. It is unfortunate that CHRIC did not provide information regarding erosion or the need to lay down top soil and grass seed as soon as possible, and we are very disappointed to see that you are still placing the blame on us. We hope that you and Mark will give us a call at your earliest convenience if you feel there are any other issues that we have not addressed.
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From Google
Business reply
Jenkins Plumbing & Excavation Inc.
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