New York

JJM Services Plumbing & Heating

3.5 of 5

Average of 14 Google reviews

Positive and negative reviews

  • Positive 9 reviews, 64% of all reviews
  • Negative 5 reviews, 36% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Efficient or prompt service

  2. Professional, friendly service

  • Written reviews used: 13
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (718) 998-9200

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Friday 7:30 am to 4:00 pm
  • Saturday and Sunday Closed
Social media

Hours as listed on Google; we have not checked them.

Reviews

From Google

Timur 5 of 5

From Google

Katie Mercer 5 of 5

Ellis and the team at JJM are outstanding! We bought an old house that had some major plumbing concerns. Ellis knew the history of the house and was able to help us better understand what we were dealing with. He was honest and gave great recommendations for solutions that wouldn't break the bank given our unique situation. We had him do a variety of things on the house and he got the work done efficiently and at a fair price. One of the other JJM team members, Andrew, was on site for the work as well and he couldn't have been nicer. Ellis is an honest and fair guy who was very patient when we had a lot of questions. JJM is definitely our go-to for plumbing concerns now and we will continue to recommend Ellis to friends and family. HIGHLY recommend!

From Google

david fallon 5 of 5

Called 8am plumber at home within 3 hrs. Fixed problem with leaky shower. Excellent service. Highly recommend.

From Google

Catherine Mulholland 1 of 5

They installed the boiler. At least 4x (less than 4 years since installation) i have had to call for maintenance due to no hot water. They tell me they need parts and it takes 5 weeks to return. Then no hot water again, and again the same problem. Customer service is condescending and work is shabby. They are not accredited with Better Business Bureau.

From Google

Ba Ca 1 of 5

Called a fancy call center. It's an emergency boiler not working. Technician called the day after at 11AM when we where at work and expecting us to run home because they close at 4 PM (Yes 4PM!). Without knowing what the problem was they wanted to charge an extra $175 to come at "night".

From Google

Jose Otero 4 of 5

Plumbing done with quality service.

From Google

Mary Kane 5 of 5

Very professional, on time and efficient. Needed work done in the bathroom for my tenant. Price was competitive, work was excellent. Hopefully I won't need them again for a while, but if I do I won't hesitate to call them. He told me the price up front, before and work was done. Yes, I would recommend them.

From Google

Cynthia Chatman 1 of 5

We hired one of their guys to inspect a job we’d done. He gave it his hasty approval and took our money without taking the time to identify a problem that should have been obvious to a professional.

From Google

Cybele Fishman 5 of 5

I have always had great service from JJM. Desiree who answers the phone is always polite and helpful. They have almost always come the same day. Marc is awesome, friendly, knows his stuff, and is a pleasure to work with. And he explains things and does not treat you like an idiot. Just today he was here to install a washing machine after PC Richards majorly screwed up.

From Google

A GC 5 of 5

Very nice and professional people. They came right on time and took care of several plumbing issues. A couple of the problems were nothing more than tightening some screws on the back of the toilet since it was moving slightly and unlock a piece of the flushing mechanism that had become stuck. I also had a leak in the kitchen faucet, wich required changing the cartridges. The manufacturer had sent them to me earlier. During this process, Marc showed me the pipes under the sink that were in very bad condition , they were installed in 1987 when the building was constructed. He and Bob changed everything under the sink and it looked great, unfortunately after they left I noticed a slight leak and called the company again. Within 10 minutes they were back and had to change another section near to the wall. I thought they were very professional and reasonable in their pricing (did not charge me for the bathroom issues) . I am very happy with this experience because when you are old, everyting regarless of its complexity is stressfull. I will be recommending this company to everyone else in the condo

From Google

nD718 1 of 5

Expensive. Didn't tell me how much it would be until he was finished. It took him 90 seconds to remove the broken piece of the shower diverter. 5 minute drive to the store to purchase the part for less than 20$ and then 3 minutes to put it back in. Didn't get his hands dirty. Didn't open a wall or cut a pipe. Only used a plier and a screwdriver. My jaw dropped when he said 245$. Mind boggling where he got that price from. Makes me sick. Would not use again!

From Google

Matthew Fore 1 of 5

Very Poor and Rude Customer Service from the woman who answers the phones!!! She would not let me speak to a manger! I would not use under ANY circumstance!!!

From Google

Andrew Stallworth 5 of 5

JJM Plumbing fixed the leak in the basement. It turned out an old pipe was so rotten that a small hole appeared in it and that's where the leak was coming from. Thanks to JJM Plumbing the problem was fixed quickly.

From Google

Alma Kimbrough 5 of 5

Thanks to JJM Plumbing we avoided our flat from being flooded last Sunday. While we were away a small leakage has appeared in the kitchen and when we got back we saw it was about to expand. Thanks to the fast reaction of JJM Plunbing the leak was stopped and no greater damaged was caused.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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