Glens Falls

Jack Hall Plumbing & Heating, Inc.

4.5 of 5

Average of 302 Google reviews

Positive and negative reviews

  • Positive 267 reviews, 88% of all reviews
  • Negative 29 reviews, 10% of all reviews
  • Not counted 6 reviews, 2% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About Jack Hall Plumbing & Heating, Inc.

  • In business: 42 Years (Since 1984)
  • 24/7 emergency service

Jack Hall Plumbing & Heating is a family-owned company based in Glens Falls, serving homes and businesses across the Adirondack region. Founded by a father and son in 1984, it provides plumbing, heating, air conditioning, and indoor air quality work, as well as bathroom renovations.

Services

  • Water heaters
  • Gas lines
  • Backflow prevention
  • Plumbing fixtures
  • Commercial plumbing
  • Heating and cooling

They offer

  • Free estimates

From their website, jackhallplumbing.com, as of October 27, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"Founded in 1984, Jack Hall Plumbing & Heating is a full-service plumbing, heating and air conditioning company"
24/7 emergency service
"24/7 Emergency Service"
Water heaters
"Water Heaters"
Gas lines
"Gas Piping & Repairs"
Backflow prevention
"Backflow Testing"
Plumbing fixtures
"Fixture Upgrades"
Commercial plumbing
"Commercial Plumbing"
Heating and cooling
"Heating Services"
Free estimates
"Contact us today with questions about any of our services and to schedule a free estimate for plumbing, heating, air conditioning and bathroom remodeling services"

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise professional, knowledgeable, and courteous staff

  2. Reviewers praise quality installations and repairs

  3. Reviewers praise prompt arrivals and responsive scheduling

  4. Reviewers praise clear explanations and helpful answers

What reviewers dislike

  1. High prices or quotes

  2. Reviewers report repeat visits or unresolved repairs

  • Written reviews used: 218
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From their website, jackhallplumbing.com

Call (518) 792-7114Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
Hours not listed

Reviews

From Google

Daniel Powers 2 of 5

Extremely expensive and condescending. Turns out it was the owner and his very unpleasant wife on the phone. Missed their arrival window. I let me property manager bring in how own people to handle HVAC and plumbing needs... even with their mark up, they are less then this company and I don't need to be there or do anything to coordinate it!

Business reply

Jack Hall Plumbing & Heating, Inc.

Good morning Mr. Powers. We do not have your name in our database so we can't check on your claim. Please call us as the office to discuss. 518-792-7114

From Google

Joan McGowan 5 of 5

I am very happy with my new Navien NCB Combi Boiler installed by Jake and Chad. They were very professional, on time everyday, and always told me when they were going to turn off the gas or water. Devin came to look over the project when it was done, without my having to ask. Before they left they explained what I needed to know about the new system and cleaned the work space. I would recommend Jack Hall Plumbing to anyone thinking about having a new heating system installed.

From Google

Mary S. 5 of 5

What an amazing team! Extremely knowledgeable and professional. From the quote process with Devin, to the great work done by Dane and John. They installed a new Navien Combi Boiler system. Worked hard, cleaned up, great job, competitive pricing. We are very pleased with it and so happy to have a working system again. Highly recommend!

Business reply

Jack Hall Plumbing & Heating, Inc.

Mary Anne, we are so happy to hear your amazing and positive reviews. Our teams strives to make sure our customers are happy with their system and quality. We hope you that you enjoy all of the benefits of your system and if you ever need anything else please reach out.

From Google

David Chotkowski 5 of 5

Great price | $2,000+ Josh and Brad were amazing and totally professional the job they did was clean and completely within reason as far as the amount of time that was estimated. Our interaction with the company was straightforward and honest. And we will definitely be using them for more upcoming updates with our home. We absolutely appreciate the job and professional attitude that working with Jack Hall plumbing and heating has provided. Services Heating system installation, Install AC

Business reply

Jack Hall Plumbing & Heating, Inc.

Thank you so much for your positive and kind word. We are thrilled to hear your interactions with your installation team was a good one. We hope that you continue to enjoy your system for many years to come and we are looking forward to working with you again in the coming months.

From Google

Brian Juliano 5 of 5

Reasonable price We recently had Jack Hall install a new AC and furnace system for our home, and the experience was excellent from start to finish. Their team was professional throughout ; punctual, courteous, and clear about what to expect at every step of the process. As a new homeowner, this truly made the difference. The quality of the installation itself really stood out. Everything was done cleanly and carefully, with attention to detail you don’t always see with HVAC work. No shortcuts, no mess left behind, and the system is running smooth. What really set them apart, though, was their integrity. My AC unit in the back yard was loud, an eye sore and took away from the lounging space. Special shout out to Jake and Bren. Jake called with inevitably bad news. Existing line set is cooked. He was calm and offered a viable solution of moving it to the front and running the lines through my garage; as it should have been done 20 years ago. It’s refreshing to work with a company that treats you like a person and not just another job on the schedule. Do yourself a favor and call Jack for the premium local service you deserve. Services A/C system repair, Heating system installation

Business reply

Jack Hall Plumbing & Heating, Inc.

Thank you for the wonderful and thorough review. We are delighted to know that you were pleased with the process from start to finish. Our team works hard to ensure our customers are satisfied and our work meets your expectations. It is great to hear we succeeded. We will pass along your positive words to Jake, Brenn and our team. Thank you so much for choosing our company.

From Google

Michael Moore 5 of 5

Reasonable price | $2,000+ Bradley and John installed a mini split at our Schroon Lake cabin. Friendly, courteous and professional.

Business reply

Jack Hall Plumbing & Heating, Inc.

Mr. Moore thank you so much for your kind words. We hope that our installation meets and exceeds your expectations.

From Google

Lee Loffler 5 of 5

Our hot water tank was past its prime. We called Jack Hall and they came out right away. We are very happy with the service and the professionalism that was displayed from start to finish. A Huge thank you for getting us up and running.

Business reply

Jack Hall Plumbing & Heating, Inc.

Lee, we are so happy you are pleased with your installation. We hope that it continues to meet your expectations and you get plenty of use out of it.

From Google

Joe Fitzpatrick 5 of 5

The Jack Hall staff is awesome They’re totally on top of their game Their communication is excellent and when they say they’re going be there, they arrive on time They helped me out in a big way over the winter and just completed a new installation From Devin to Dane and Zack, they were very responsive and professional You couldn’t ask for better service!

Business reply

Jack Hall Plumbing & Heating, Inc.

Mr Fitzpatrick you were a pleasure to work for. We are thrilled you are happy with everything. Thank you so much for your kind words and you being happy with our service is reward enough for us.

From Google

Judith Dill 5 of 5

Reasonable price | $2,000+ Excellent service! Polite and helpful staff. Followed up to confirm our satisfaction. Will definitely use agai. Services A/C system maintenance, Install AC

Business reply

Jack Hall Plumbing & Heating, Inc.

You just made our day! Thanks for the great review—always a pleasure working for you. We are so happy you are pleased with your service and installation.

From Google

Gregory Sheehan 5 of 5

Great price We are completely satisfied with the job done at our parents home and our office. We needed overhauls of both HVAC systems and the prices were more competitive than other quotes and the jobs were complete within 2 weeks. Devin came for final inspections at both properties to explain everything. They even registered our warranties with the companies. Can’t ask for more.

Business reply

Jack Hall Plumbing & Heating, Inc.

We’re glad everything went smoothly! Thanks for trusting us with your instalkations and taking the time to leave a review. We strive to make sure that you are happy with your equipment.

From Google

Dave S 5 of 5

Reasonable price | $2,000+ They did a well planned ,and professional job from start to finish. The crew worked in harsh conditions, and kept the interior of my home in decent shape. I highly recommend this outfit... Services Heating system installation

Business reply

Jack Hall Plumbing & Heating, Inc.

We are so happy you are pleased with everything. Thank you so much for your kind words. We try to strive for the best experience. Thank you so much for your recommendation.

From Google

Doris Gomez 5 of 5

Both workers were very polite and helpful. Despite a90 degree long day , they were both pleasant til they got the job done! Devin was very nice also.

Business reply

Jack Hall Plumbing & Heating, Inc.

Doris thank you so much for kind words. We hope you are happy with your system going forward. If you ever need anything else please reach out to us.

From Google

Scott Palm 5 of 5

Reasonable price Thank you to Jack Hall Plumbing and Heating during our time of need! Our furnace broke down at a very inconvenient time and they responded very quickly to get us going. During the repair we noticed a few other issues that, for a 24 year old furnace, made more sense to replace the entire unit than throw more money at it. Dane and Zack were very professional and courteous with the removal of the old unit and install of the new unit. They replaced any necessary ductwork, tubing, etc in order to install this unit properly. Additionally, they noticed that our original install's venting was not to code and they corrected that issue even though it was not in the scope of our original work order. This new unit is very efficient and we noticed immediately that it does not take as long for the house to come up to temperature as it did before. Devin followed up on a separate visit to inspect their work and everything looked good. Alicia, Danielle and of course Ty were a pleasure to work with and everything went very smoothly with no unexpected surprises. Thank you to the whole Jack Hall team! Services Heating system repair

Business reply

Jack Hall Plumbing & Heating, Inc.

Mr Palm it was a pleasure to work for and with you. Thank you so much for your kind words. We're so happy to hear our team could provide you and your wife excellent service. Your satisfaction is our priority and we're always here to help.

From Google

phil 1 of 5

Can't go to Whitehall area which is in Washington county but they go all the way to schoon lake ? Such bs !!!! UPDATE !!!! Just passed one of there trucks up the road from my house but they don't come to this area !!!! Try learning how to bullshit better !!!!

Business reply

Jack Hall Plumbing & Heating, Inc.

We apologize for the inconvenience that this may have caused you. We may not have had availability the day you called or the address given was outside of our service radius from our map. Please advise if there is anything additional we can do to remedy this?

From Google

Jim Mo 3 of 5

Reasonable price | $1,000+ Chose Jack Hall after seeing quality of their work from pictures on their website.Devin whom gave the estimate was very personable and down to earth. He explained in detail what the whole process intailed and even followed up with a walk through on completion to answer any questions and run us through the operation of the boiler. Even the pictures I posted can't show how nice the workmanship is. The installers JH and BW were very neat and organized as well. Services Heating system installation, Install thermostat

Business reply

Jack Hall Plumbing & Heating, Inc.

Thank you so much for your positive words. We hope you enjoy your boiler for many years to come. We are so happy you were pleased with your installation and our process before during and after. We pride ourselves on our quality and customer service.

From Google

Jlmljjd 5 of 5

Great price | $1,000+ Jack Hall Plumbing and Heating is wonderful to work with. We have used them a few times and every time they are so helpful and easy to work with. From the office staff to the installation they are amazing. Services Water heater installation, Heating system installation

Business reply

Jack Hall Plumbing & Heating, Inc.

Thank you so much for the kind and positive words. We strive to do our best. We look forward to working for you further in the future, call us anytime.

From Google

Claire G 5 of 5

Great price | $200–300 Dane was the best. Knowledgeable professional and absolutely amazing. I highly recommend Jack Hall Plumbing and Heating. The were here within an hour of call to fix another plumbers mess and made it look easy. Will never use another HVAC company ever again. Services Plumbing pipe repair, Toilet installation, Faucet installation, Service not listed

Business reply

Jack Hall Plumbing & Heating, Inc.

Claire we are so happy for this positive feedback. We are glad we could meet and exceed your expectations. We look forward to working with you again.

From Google

Sergen Tekdemir 1 of 5

Business reply

Jack Hall Plumbing & Heating, Inc.

Sir, we are unable to find your name in our system. Please advise upon your information so we are able to address this review. Thank you kindly.

From Google

Kirstin Seleen 5 of 5

Really nice folks. Helped our neighbor who's in her 80s and were fair and patient and delivered great service! Very impressed! Services Heating system installation

Business reply

Jack Hall Plumbing & Heating, Inc.

Thank you so very much for your kind words Kirstin. It was a pleasure working for Miss Pat.

From Google

Musa Carur 1 of 5

Showing 20 of 302 reviews

Share your experience

Is this your business?

More plumbers in Glens Falls, NY

More plumbers elsewhere in NY

More

Copy this link

We could not copy the link for you. Select the link below and copy it.

Choose a city

Photos of Jack Hall Plumbing & Heating, Inc., full screen

Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Jack Hall Plumbing & Heating, Inc.

From their website, jackhallplumbing.com, as of October 27, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"Founded in 1984, Jack Hall Plumbing & Heating is a full-service plumbing, heating and air conditioning company"
24/7 emergency service
"24/7 Emergency Service"
Water heaters
"Water Heaters"
Gas lines
"Gas Piping & Repairs"
Backflow prevention
"Backflow Testing"
Plumbing fixtures
"Fixture Upgrades"
Commercial plumbing
"Commercial Plumbing"
Heating and cooling
"Heating Services"
Free estimates
"Contact us today with questions about any of our services and to schedule a free estimate for plumbing, heating, air conditioning and bathroom remodeling services"

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Reviews behind this point

AI-generated summary

Start a new compare list?