5.0 of 5
Average of 45 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Quality of the work
Fast response and service
Team’s professionalism
Team’s communication and updates
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
From Google
Jeremiah Cifarelli
New We had a burst pipe at one of our offices in New York and I could not recommend this company more. They were quick, efficient and got the job done. Their guys were some of the best people I’ve worked with. Thanks again!!
From Google
Avi Muhtar
New I had a great experience with Island Emergency after dealing with water damage in my home. They responded quickly, explained everything clearly, and did a great job getting the water cleaned up and the affected areas dried out. The team was professional, respectful, and kept me updated throughout the whole process. I highly recommend Island Emergency if you ever need water damage restoration.
Business reply
ISLAND EMERGENCY DISASTER RESTORATION INC.
Thank you for the review !
From Google
Rachel Gambetta
New Reasonable price They did a great job a remediating the mold in my basement, highly recommend them ! Services Water damage-related mold removal Response time 0–1 hr
Business reply
ISLAND EMERGENCY DISASTER RESTORATION INC.
Thank you for the review !
From Google
James Distefano
Great price Incredibly grateful for the service they provided. Timely and professional I would highly recommend Island Emergency Disaster Restoration for any situation. Services Water damage-related cleanup & repair, Sewage cleanup
Business reply
ISLAND EMERGENCY DISASTER RESTORATION INC.
Thank you for the review !
From Google
Andre Da King OFFICIAL
100% recommend service. Had some water damage from a broken pipe and they came in and got the job done asap. No hassle
Business reply
ISLAND EMERGENCY DISASTER RESTORATION INC.
Thank you for the review !
From Google
Disgruntled Optimist
Fixed what was a nightmare of a situation in just a few days. Major leak in the house destroyed all our sheetrock in the bathroom. Island took care of it fast and helped with all the insurance paperwork!
Business reply
ISLAND EMERGENCY DISASTER RESTORATION INC.
Thank you for the review !
From Google
Anthony Rivera
Island emergency disaster found the pipe burst that I couldn't find. They were prompt with the repairs prices were fair, but the job was great. Highly recommend.
Business reply
ISLAND EMERGENCY DISASTER RESTORATION INC.
Thank you for the review !
From Google
Roy Rodgers
Did an amazing job after we had a burst pipe. You would never know where there was water damage.
Business reply
ISLAND EMERGENCY DISASTER RESTORATION INC.
Thank you for the review !
From Google
James Cerar (Jay Cee)
One of our properties needed some mold removal and Island made quick work of the Job. Highly recommend !
Business reply
ISLAND EMERGENCY DISASTER RESTORATION INC.
Thank you !
From Google
Shawn Harrison
Their professionalism, empathy and dedication to get the job done right is unmatched. There are there to help you from start to finish. I would highly recommend there business.
Business reply
ISLAND EMERGENCY DISASTER RESTORATION INC.
Thank you !
From Google
Robert Ramirez
I cannot express enough gratitude for the exceptional service provided by island restoration. During one of the most challenging times in my life, their team was a beacon of hope. Their professionalism, empathy, and unwavering dedication made an incredibly difficult situation bearable. I was initially overwhelmed and anxious, but the team's calm and reassuring demeanor quickly put my mind at ease. They not only addressed the immediate crisis but also provided invaluable guidance and support throughout the entire process. I recommend island restoration to any one facing a similar situation. They truly go above and beyond to help their clients.
Business reply
ISLAND EMERGENCY DISASTER RESTORATION INC.
Thank you !
From Google
Simone
Island Emergency Disaster Restoration provided fast, professional, and reliable service during a stressful time. Their knowledgeable team worked efficiently, showing great care and attention to detail in every step of the restoration process. (:
Business reply
ISLAND EMERGENCY DISASTER RESTORATION INC.
Thank you !
From Google
Brian Harris
I had a fire in my Manhattan townhouse cellar and needed serious smoke damage mitigation. I did a pretty deep dive, analyzing the damage mitigation companies in the general New York area. Most are now owned by.PE firms and the work quality and customer satisfaction, as reflected in their reviews, have dropped off considerably. There is something to say about a family-owned business, and Island Restoration typifies this. Jonatan, his extended family, and all the workers were capable, prompt, and highly professional in their communications. They arranged the sub-specialists needed for the HVAC ducts and upholstery cleaning. They were meticulous, literally touching every item in a 4000 sf home. If I could give a higher reading here, I would. Thank you so much.
Business reply
ISLAND EMERGENCY DISASTER RESTORATION INC.
Thank you for the review !
From Google
Matt Layman
good quality service
Business reply
ISLAND EMERGENCY DISASTER RESTORATION INC.
Thank you !
From Google
Olivia Mahung
Boiler plumbing failed and flooded my hose. These guys fixed the water damage the same day so nothing got severely damaged. Thanks guys
Business reply
ISLAND EMERGENCY DISASTER RESTORATION INC.
Thank you !
From Google
Dmytro Laba
Business reply
ISLAND EMERGENCY DISASTER RESTORATION INC.
Thank you !
From Google
Cipriana Cuevas
I’ve worked with Island for several home/leak repairs now and I can’t speak highly enough of them! The work quality, dependability, price, response- absolutely top notch. I’ve worked with Jonathan as the project manager and am so happy with the services received. Every worker they’ve sent to the apartment has been friendly, knowledgeable and most importantly punctual and hard working! I’d give them 10 stars if I could.
Business reply
ISLAND EMERGENCY DISASTER RESTORATION INC.
Thank you !
From Google
Caroline Tesseyman
This company gave me the best service I have ever received from anyone in my life. During such a horrific time for me and my family, Jonathan made us feel so much better. I was very concerned putting my house and my family's well being in his hands but I am so very happy that I did. I do not wish tragedy to anyone's home but if it happens this is the company to use. Thank you so very much to Jonathan and his staff!!!
Business reply
ISLAND EMERGENCY DISASTER RESTORATION INC.
Thank you !
From Google
Endrit Islami
After a burst pipe incident, this company's water cleanup service saved the day. Their expertise and professionalism made a challenging situation much easier to handle.
Business reply
ISLAND EMERGENCY DISASTER RESTORATION INC.
Thank you !
From Google
Jorge Montilla
Business reply
ISLAND EMERGENCY DISASTER RESTORATION INC.
Thank you !
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From Google
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ISLAND EMERGENCY DISASTER RESTORATION INC.
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