Phoenix

Genie Plumbing

4.8 of 5

Average of 51 Google reviews

Positive and negative reviews

  • Positive 48 reviews, 94% of all reviews
  • Negative 2 reviews, 4% of all reviews
  • Not counted 1 review, 2% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About Genie Plumbing

  • In business: 30+ Years
  • 24/7 emergency service

Genie Plumbing is a Phoenix plumbing company serving homes, commercial offices and event venues across the Valley. It repairs sinks and drains, installs and repairs water, gas and sewer piping, services tank and tankless water heaters, and installs water filtration and softener systems for the whole home.

Services

  • Drain cleaning
  • Sewer lines
  • Water heaters
  • Tankless water heaters
  • Repiping
  • Gas lines
  • Water treatment

They offer

  • Free estimates
  • Discounts

From their website, genieplumbingaz.com, as of October 20, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"We've been in the plumbing business for more than 30 years"
24/7 emergency service
"24hr Plumbing Service Valleywide"
Drain cleaning
"Ask about our $69 drain cleaning special!"
Sewer lines
"Whether it's your water, sewer, or gas piping"
Water heaters
"Water Heaters"
Tankless water heaters
"traditional tank and tankless water heaters"
Repiping
"Pipe replacement"
Gas lines
"Water, Drain and Gas Piping"
Water treatment
"Water Filtration and Softeners"
Free estimates
"Free Quote"
Discounts
"Ask about our $69 drain special!"

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Fast response, on-time arrivals

  2. Fair, reasonable prices

  3. Friendly and knowledgeable

  4. Honest, low-pressure service

  • Reviews used: 32
  • Made on October 20, 2026
How summaries are made
Call (623) 217-1500Visit website

License record

Not checked by FairPipes yet

We do not have license records for Arizona yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every dayOpen 24 hours

Hours as listed on Google; we have not checked them.

Listing data from Overture Maps Foundation

Reviews

From Google

Jennifer Peace 5 of 5

Chris came out to fix a leaky drain. He was very friendly, professional, and fair.

From Google

Gary Graham 5 of 5

Great service and left the job very clean. We had a leak under the slab which necessitated a re-route of the line.

From Google

Alyssa Whalen 1 of 5

I was just road-raged by one of their employees driving a company vehicle in a neighborhood. Clearly posted speed limit signs of 25mph, and this guy apparently needed to do 60 in a residential zone and cut me off in the process. This company needs to teach their employees how to not drive recklessly.

Business reply

Genie Plumbing

  • June 2026

Hi Alyssa, thanks for reaching out! Our company vehicles are all GPS monitored and provide alerts if the vehicle were to exceed 10 MPH over the posted speed limit. We did not receive any alerts today, but will continue to ensure our employees drive safely.

From Google

Corie Taylor 5 of 5

Chris came out the same day that I called. He was very friendly and professional. He fixed the problem quickly and did a great job.

From Google

Kat AZ 5 of 5

From Google

Andy Schimmel 5 of 5

Very nicely done, competent employees. Will use again.

From Google

Kevin Ault 5 of 5

  • Edited
Excellent Service, fair price, professional all the way!

From Google

Michael Ruhland 5 of 5

  • Edited

From Google

Peggy 5 of 5

Impressed with company service. Had an emergency they got it scheduled that day. Jared was professional, helpful and got the job done. Reasonable pricing as well. Will use in future needs.

From Google

DOITRGT 5 of 5

I need 100 stars for this company. This is a family owned and operated small business. They have compassion, empathy and honesty. Do not call the big box names… they will cheat you. This company came out and fixed the problem at a more than an honest price. The technician was friendly and nailed the job. If you’re looking for a company you can trust, look no further than Genie Plumbing.

From Google

Mulligaan 3 of 5

I can give the technician, Jared five stars but for the company in general, I can only give three stars. Reason is that I was told that Bradford White is a very best as even the sticker on the Bradford White Tank shows as in picture below and Genie Plumbing informed me that "BRADFORD WHITE is the best in the busiess" for residential water heaters, but yet I was charged $90 by GENIE PLUMBING for diagnosis charge to be informed(Because of warranty, I didn't even take any water heater element covers off the tank), that the BRADFORD WHITE bottom water heater element was bad & needing replacement and GENIE PLUMBING would charge $350 to replace it even though I paid them $1600.00 to install this BRADFORD WHITE water heater, ONLY 2.5years ago. My old HOME DEPOT water heater elements lasted 15 yrs & 21 yrs as I replaced the lower water heater element after 15 years old and then I couldn't get the top water heater element loose so decided it was 21 years old I'll have it replaced and have a warranty since I was convinced by GENIE PLUMBING that the BRADFORD WHITE water heater was "SUPPOSEDLY" much better than the HOME DEPOT water heater. After being charged $90, it seems GENIE PLUMBING isn't standing behind the hype of BRADFORD WHITE being the best as described by GENIE PLUMBING. We are not happy and we are irritated about this and cannot recommend either BRADFORD WHITE water heaters or GENIE PLUMBING at this time, unless they are gonna support what I was informed in the beginning, and hopefully, nothing is wrong with the actual BRADFORD WHITE water heater or I will need to post more reviews in future of my experience elsewhere if warranty isn't supported reasonably. It may not be GENIE PLUMBING's fault for the malfunction of the BRADFORD WHITE water heater failing, but I expect the BRADFORD WHITE product functionality to be supported by GENIE PLUMBING and for the water heater not to fail for at least 10 years or at least the heater elements not going out this quickly, especially since I have a filter before my well tank for the last 5 years that wasn't there for more than half the life of my Home Depot water heater which lasted 15 years for the water heater elements before even replacing without having a pre-tank well tank water filter as shown in pictures below. So, with less than 75% less sediment, the water heater elements should last even twice as long as the HOME DEPOT water heater elements lasted. So, we are not very trust worthy of the BRADFORD WHITE water heater at this time....👎👎's down. Hopefully, the BRADFORD WHITE won't fail in next 15 years & no more charges from GENIEPLUMBING if the heater element fails again,hmmmm.???

From Google

Tim Van Scoter 5 of 5

Great job. The work looks very clean. Thank you

From Google

Stuart Bergman 5 of 5

Great serve. Very knowledgeable and prompt. Best plumbers I have ever met

From Google

Mindy B 5 of 5

From Google

Dennis Dietzen 5 of 5

From Google

Edward Foss 5 of 5

Genie Plumbing is terrific! Our six year old hot water heater installed by another plumbing company quit late Wednesday night and this morning we have a new tank. The two service techs were very professional and polite. I highly recommend Genie Plumbing.

From Google

John Mansfield 1 of 5

Responsive and friendly service! But no communication on fees in the process, make sure to ask. $89.99 visit/diagnostic is fine, but $205 for providing a solution (run the water to clear a sump pump) that required no actual labor is crazy!

From Google

Mo 5 of 5

Genie plumbing helped me out with an issue with the water heater. Chris responded to the house promptly and his service was efficient! Chris was very kind and extremely knowledgeable! He fixed my issue and I am a happy customer! Thx Chris

From Google

Roxanna Chew 5 of 5

From Google

David Weaver 5 of 5

They did a great job locating and rerouting the hot water feed to the guest bathroom. I would absolutly use them again. Their price was less than half the other estimates. They also took the liberty of repairing a toilet while they where here.

Showing 20 of 51 reviews

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Genie Plumbing

From their website, genieplumbingaz.com, as of October 20, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"We've been in the plumbing business for more than 30 years"
24/7 emergency service
"24hr Plumbing Service Valleywide"
Drain cleaning
"Ask about our $69 drain cleaning special!"
Sewer lines
"Whether it's your water, sewer, or gas piping"
Water heaters
"Water Heaters"
Tankless water heaters
"traditional tank and tankless water heaters"
Repiping
"Pipe replacement"
Gas lines
"Water, Drain and Gas Piping"
Water treatment
"Water Filtration and Softeners"
Free estimates
"Free Quote"
Discounts
"Ask about our $69 drain special!"

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads the reviews with 1 to 3 stars first, then a random sample of the rest. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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