From Google
Jennifer Peace
Chris came out to fix a leaky drain. He was very friendly, professional, and fair.
4.8 of 5
Average of 51 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
Genie Plumbing is a Phoenix plumbing company serving homes, commercial offices and event venues across the Valley. It repairs sinks and drains, installs and repairs water, gas and sewer piping, services tank and tankless water heaters, and installs water filtration and softener systems for the whole home.
From their website, genieplumbingaz
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Fast response, on-time arrivals
Fair, reasonable prices
Friendly and knowledgeable
Honest, low-pressure service
Not checked by FairPipes yet
We do not have license records for Arizona yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
Jennifer Peace
Chris came out to fix a leaky drain. He was very friendly, professional, and fair.
From Google
Gary Graham
Great service and left the job very clean. We had a leak under the slab which necessitated a re-route of the line.
From Google
Alyssa Whalen
I was just road-raged by one of their employees driving a company vehicle in a neighborhood. Clearly posted speed limit signs of 25mph, and this guy apparently needed to do 60 in a residential zone and cut me off in the process. This company needs to teach their employees how to not drive recklessly.
Business reply
Genie Plumbing
Hi Alyssa, thanks for reaching out! Our company vehicles are all GPS monitored and provide alerts if the vehicle were to exceed 10 MPH over the posted speed limit. We did not receive any alerts today, but will continue to ensure our employees drive safely.
From Google
Corie Taylor
Chris came out the same day that I called. He was very friendly and professional. He fixed the problem quickly and did a great job.
From Google
Kat AZ
From Google
Andy Schimmel
Very nicely done, competent employees. Will use again.
From Google
Kevin Ault
Excellent Service, fair price, professional all the way!
From Google
Michael Ruhland
From Google
Peggy
Impressed with company service. Had an emergency they got it scheduled that day. Jared was professional, helpful and got the job done. Reasonable pricing as well. Will use in future needs.
From Google
DOITRGT
I need 100 stars for this company. This is a family owned and operated small business. They have compassion, empathy and honesty. Do not call the big box names… they will cheat you. This company came out and fixed the problem at a more than an honest price. The technician was friendly and nailed the job. If you’re looking for a company you can trust, look no further than Genie Plumbing.
From Google
Mulligaan
I can give the technician, Jared five stars but for the company in general, I can only give three stars. Reason is that I was told that Bradford White is a very best as even the sticker on the Bradford White Tank shows as in picture below and Genie Plumbing informed me that "BRADFORD WHITE is the best in the busiess" for residential water heaters, but yet I was charged $90 by GENIE PLUMBING for diagnosis charge to be informed(Because of warranty, I didn't even take any water heater element covers off the tank), that the BRADFORD WHITE bottom water heater element was bad & needing replacement and GENIE PLUMBING would charge $350 to replace it even though I paid them $1600.00 to install this BRADFORD WHITE water heater, ONLY 2.5years ago. My old HOME DEPOT water heater elements lasted 15 yrs & 21 yrs as I replaced the lower water heater element after 15 years old and then I couldn't get the top water heater element loose so decided it was 21 years old I'll have it replaced and have a warranty since I was convinced by GENIE PLUMBING that the BRADFORD WHITE water heater was "SUPPOSEDLY" much better than the HOME DEPOT water heater. After being charged $90, it seems GENIE PLUMBING isn't standing behind the hype of BRADFORD WHITE being the best as described by GENIE PLUMBING. We are not happy and we are irritated about this and cannot recommend either BRADFORD WHITE water heaters or GENIE PLUMBING at this time, unless they are gonna support what I was informed in the beginning, and hopefully, nothing is wrong with the actual BRADFORD WHITE water heater or I will need to post more reviews in future of my experience elsewhere if warranty isn't supported reasonably. It may not be GENIE PLUMBING's fault for the malfunction of the BRADFORD WHITE water heater failing, but I expect the BRADFORD WHITE product functionality to be supported by GENIE PLUMBING and for the water heater not to fail for at least 10 years or at least the heater elements not going out this quickly, especially since I have a filter before my well tank for the last 5 years that wasn't there for more than half the life of my Home Depot water heater which lasted 15 years for the water heater elements before even replacing without having a pre-tank well tank water filter as shown in pictures below. So, with less than 75% less sediment, the water heater elements should last even twice as long as the HOME DEPOT water heater elements lasted. So, we are not very trust worthy of the BRADFORD WHITE water heater at this time....👎👎's down. Hopefully, the BRADFORD WHITE won't fail in next 15 years & no more charges from GENIEPLUMBING if the heater element fails again,hmmmm.???
From Google
Tim Van Scoter
Great job. The work looks very clean. Thank you
From Google
Stuart Bergman
Great serve. Very knowledgeable and prompt. Best plumbers I have ever met
From Google
Mindy B
From Google
Dennis Dietzen
From Google
Edward Foss
Genie Plumbing is terrific! Our six year old hot water heater installed by another plumbing company quit late Wednesday night and this morning we have a new tank. The two service techs were very professional and polite. I highly recommend Genie Plumbing.
From Google
John Mansfield
Responsive and friendly service! But no communication on fees in the process, make sure to ask. $89.99 visit/diagnostic is fine, but $205 for providing a solution (run the water to clear a sump pump) that required no actual labor is crazy!
From Google
Mo
Genie plumbing helped me out with an issue with the water heater. Chris responded to the house promptly and his service was efficient! Chris was very kind and extremely knowledgeable! He fixed my issue and I am a happy customer! Thx Chris
From Google
Roxanna Chew
From Google
David Weaver
They did a great job locating and rerouting the hot water feed to the guest bathroom. I would absolutly use them again. Their price was less than half the other estimates. They also took the liberty of repairing a toilet while they where here.
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From Google
Business reply
Genie Plumbing
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