Staten Island

General Plumbing Supply

4.7 of 5

Average of 40 Google reviews

Positive and negative reviews

  • Positive 36 reviews, 90% of all reviews
  • Negative 2 reviews, 5% of all reviews
  • Not counted 2 reviews, 5% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Helpful, friendly staff

  2. Competitive prices

  3. Knowledgeable staff

  • Written reviews used: 23
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (718) 885-8900Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Friday 7:00 am to 5:00 pm
  • Saturday 8:00 am to 1:00 pm
  • Sunday Closed
Social media

Hours as listed on Google; we have not checked them.

Reviews

From Google

MICHAEL FELUMERO 5 of 5

New I would like to recognize and commend Michael Santanello at GPS for his outstanding customer service, professionalism, and dedication. As a lead technician and plumber at Petro Home Services, I rely on having the right materials and parts available to ensure we can properly service our customers. He consistently goes above and beyond the call of duty to locate hard-to-find parts, track down the materials we need, and make sure we have the resources necessary to get the job done. His willingness to go the extra mile, attention to detail, and commitment to helping us find solutions make a significant difference in our day-to-day operations. He understands the importance of supporting his customers and consistently demonstrates a level of service that exceeds expectations.

Business reply

General Plumbing Supply

Thank you for sharing this wonderful review, Michael. We are exceptionally proud of Michael and his unwavering commitment to customer service and problem-solving. We truly value your business and partnership, and we'll be sure to pass your kind words along to Michael. Thank you again for your continued trust, and we can't wait to see you again!

From Google

MARCO SALGADO 5 of 5

Business reply

General Plumbing Supply

Thank you for your review, Marco and we appreciate your support!

From Google

Artur Wozniakowski 5 of 5

Business reply

General Plumbing Supply

Thank you for the 5-star review, Artur! We appreciate your support and are thrilled to hear you had a great experience! We hope to see you soon.

From Google

nycplumber 5 of 5

Business reply

General Plumbing Supply

Thank you for the 5-star review! We truly appreciate your support and are glad you had a great experience. We look forward to serving you again soon.

From Google

Rich Cohen 5 of 5

Mike and the rest of the GPS Saturday crew were helpful, understanding and had exactly what I needed. Mike actually finished my sentences every time I asked for something. LOL. Thank you guys (and gal) for the help. Happy Holidays, Staycool A/C

Business reply

General Plumbing Supply

Thanks for the awesome review, Rich! We’re glad Mike and the rest of the crew could get you exactly what you needed (sometimes even before you finished asking for it!). We appreciate the support, and Happy Holidays to you!

From Google

Mohammed Ashour 1 of 5

Business reply

General Plumbing Supply

We’re sorry to hear you had a negative experience and appreciate you letting us know. We’d like to learn more about what happened so we can address it internally. Please feel free to reach out to us at (718) 885-8900 so we can better understand the situation.

From Google

Timur Tairov 5 of 5

I loved thank you

Business reply

General Plumbing Supply

Thank you so much for the 5-star review, Timur! We're thrilled you had a great experience and hope to see you again soon.

From Google

kambree thompson 5 of 5

I've been looking for a specific roman tub filler spout all over the U.S. and they had it. I had a gentleman put me in contact with Tom P. and he got me the piece and all set up to purchase it. He even called back after they closed to make sure I was able to purchase it. This is amazing customer service!

Business reply

General Plumbing Supply

Thank you so much for your fantastic review, Kambree! We are absolutely thrilled to hear that you found the specific Roman tub filler spout you were looking for and that Tom provided such exceptional service. Going the extra mile for our customers, is something we truly believe in, and we're delighted that Tom's dedication made such a positive impact on your experience. Your kind words are greatly appreciated, and we look forward to assisting you again in the future!

From Google

Suco 2 of 5

too expensive

Business reply

General Plumbing Supply

Thank you for your feedback, Julio. We understand that pricing is an important factor, and we strive to offer quality products and service that reflect long-term value. That said, we’re always looking for ways to improve—please feel free to reach out if you'd like to explore options that better suit your budget.

From Google

Mario De Leon 5 of 5

Good customer service

Business reply

General Plumbing Supply

Glad you enjoyed your visit, Mario. Thanks for the review!

From Google

Mac McGregor 5 of 5

Business reply

General Plumbing Supply

Thanks for the rating, Mac!

From Google

govind patel 5 of 5

Business reply

General Plumbing Supply

Thanks so much for the 5-star rating!

From Google

Jesus Ruiz 5 of 5

Business reply

General Plumbing Supply

Thank you so much for taking the time to leave us a 5-star rating!

From Google

Nichole Frustaci 5 of 5

Business reply

General Plumbing Supply

We're happy to see that you had a 5-star experience. Thanks for sharing!

From Google

Andrew Riccardella 5 of 5

Steve Kenny ed no better people at a plumbing supply best place there is

Business reply

General Plumbing Supply

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

From Google

dave dato 5 of 5

Extremely helpful and friendly staff. Great prices

Business reply

General Plumbing Supply

We very much appreciate your 5-star review; thanks for sharing your rating with us and the community!

From Google

ZOLAR VISION 3 of 5

Might have caught them on an off day but it seems as if the guy who helped me was very dismissive. When I questioned him due to the fact that I have no Plumbing he was very short and abrupt with his explanation and even misinformed me. He told me I wouldn't need accessories that were in the box they are just extras. Turns out they were intrical in fitting one part to another. It has plumbing supplies and that's why it gets three stars.

Business reply

General Plumbing Supply

Thank you for your review. We sincerely apologize that our service did not satisfy your expectations. We take customer satisfaction very seriously and never like to hear that someone was unhappy with an experience in any of our locations. We would love to know more about what happened so that we can deliver a better experience next time. Please contact our Staten Island Branch Manager, Edward Degorter, at edd@generalplumbingsupply.net or (718) 885-8900.

From Google

francisco CarHer 4 of 5

Business reply

General Plumbing Supply

Thanks for sharing your rating with us! If there is anything that we can do to improve please let us know.

From Google

Carl Hom 3 of 5

Like the business name says " General Plumbing supply " they don't have much more than that.

From Google

Plumber 5 of 5

Business reply

General Plumbing Supply

Thanks for sharing your 5-star rating with us! We're so glad you enjoyed your experience, and we look forward to serving you again soon, Anthony.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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