Louis L. Buttermark & Sons Inc.

From Google

Called for an estimate- they wanted to charge $150 just for an estimate. Made an appointment to come for 7am- they never showed, did not call. When we called to see what happened they said they had an emergency. No accountability for making people wait and the audacity to charge for an estimate. A simple phone call to let us know and an apology would’ve prevented a bad review. It’s rad the receptionist just slammed the phone when we told them we would not move forward with their services. People need to take off work to wait around and this is their service? No thank you.

From Google

Great price 4 years ago, they installed a new boiler for me. The other day, it refused to light. I called, they showed up in a half hour. D. did diagnosis, didn't find the problem. Brought in the big guns, few minutes later, problem was diagnosed - a defective National Grid regulator (Not Buttermark's responsibility or business to service). He was correct. It was only marginally bad, good enough to keep the water heater running, not good enough to run the boiler (The most difficult type of failure to diagnose and fix). Charge? "$0, boiler was a new system." That's outstanding customer service and standing behind the sale. ((National Grid came in and replaced the regulator, all's good now.))

From Google

From Google

I was in need of a new hot water heater. I called Buttermark & Sons at 9AM. The person I spoke to was very polite and professional. I was given an exact price that was fair and not an estimate. Within 2 hours they were at my house and replacing the water heater. The job was done quickly. The plumber that replaced it was courteous, friendly, and did a great job. What I thought was going to be a stressful process was pain free. I can't ask for much more.

From Google

The women who answers the phone is extremely rude and nasty. Was unwilling to listen. I would never use this company again.

From Google

Courteous,fast,reasonable

From Google

Buttermark Plumbing is a great, experienced company, always concerned and get the job done.

From Google

Great professional service. They are dependable and responsible in their recommendations.

From Google

From Google

Fast and courteous service

From Google

From Google

My family's been using Buttermark for years they're the best Positive Responsiveness, Punctuality, Quality, Professionalism, Value

From Google

Donald from Buttermark Plumbing came to my mom’s house to make several repairs that were desperately needed. She has been a customer for years. Donald was professional, kind and extremely helpful and fixed everything perfectly. Donald is a superstar and a great asset to the company. Thank you for everything!! Positive Professionalism Services Plumbing leak detection, Plumbing leak repair, Shower repair

From Google

The person who takes calls for this company, Angela is one of the rudest, most condescending people I have ever encountered. I’ve been a client of Buttermark plumbing for 7 years (yearly fire sprinkler inspection) and when I called with a leaky water heater issue she promptly told me they could not help - end of conversation. She had the audacity to ask what fire sprinkler inspection had to do with a water heater leak. Nothing babe, but as a “professional” in the plumbing game you might have suggested what my next step might be. Negative Professionalism

From Google

Very expensive But there are good

From Google

From Google

As always a truly professional company with professional techs a job well done

From Google

DO NOT GIVE THESE PEOPLE YOUR MONEY! Horrible customer service, doesnt answer any of your real questions. After installing a hot water heater which is within warranty will not come back out to service the unit without a fee.

From Google

Plumber replace a 12 inch water line to toilet tank. Job was completed in 1/2. Hour. Cost $300.00. to to much to replace a $15.00 water line.

From Google

Unprofessional and rude. Negative Professionalism