4.8 of 5
Average of 129 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
Booking page on book
Booking page on book
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Reviewers praise professional, courteous, friendly, helpful, and responsive staff
Reviewers praise prompt scheduling and arrival times
Fair or reasonable prices
Reviewers praise technicians for explaining work and answering questions
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
Booking page on book
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We do not have license records for New York yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
Jonathan Dillon
New Just this past week I called to schedule service calls on multiple residences. Amanda in the office was an absolute pleasure to speak with. She took the time to coordinate all of them on the same day and walk me through the process. Xavier, the tech, took the time to explain and answer all my questions in the field. The quality of work and more importantly to me the customer service was exceptional.
From Google
Cathy Desanto
Very professional and pleasant - fixed my problem, on time and will call them again when I need them and recommend them to anyone. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Heating system maintenance
From Google
Tom Grow
We had Brandon from Cerrone Plumbing, Heating & Air Conditioning come to our home to clean and service our heater for the winter, and we couldn’t be happier with the service we received! Brandon was efficient, courteous, professional, and just an all-around great guy. He took the time to do a thorough job, and our heater is now in tip-top shape and working wonderfully! It’s such a relief knowing we’re ready for the winter. Cerrone Plumbing, Heating & Air Conditioning is very lucky to have Brandon as an employee. He represents your company extremely well, and we truly appreciate the excellent job he did for us. We would definitely recommend Cerrone and Brandon to anyone looking for reliable, professional service! Services Heating system maintenance
From Google
Margie K
Reasonable price Exceptional service . Office staff is always friendly and helpful. Recent service person for routine maintenance Ethan was efficient and professional. Services HVAC system maintenance
Business reply
Anthony Cerrone Plumbing & Heating
Thank you, Margie! We appreciate the wonderful review. We’re glad Ethan provided efficient, professional service and that our office team continues to make every interaction a great experience. Thank you for trusting Cerrone with your home comfort needs—we truly appreciate your business!
From Google
Saffi
We encountered plumbing issues immediately upon moving into our new home. Cerrone was able to come the same day and has been our go to since. As owners of an older home, the membership is entirely worth it. The icing on the cake is getting to have the same plumbers coming out to our home, even if it’s a company. Ethan and Xavier have been fantastic to work with. They explain the work they’re doing and are available for follow up questions. Services A/C system maintenance, Service not listed
Business reply
Anthony Cerrone Plumbing & Heating
Thank you, Saffi! We’re so glad Cerrone has become a company you can count on for your home. We’ll be sure to share your kind words with Ethan and Xavier. It means a lot to know you value your membership and the care our team provides. Thank you for continuing to trust Cerrone!
From Google
Bill Kolar
Services HVAC system maintenance
From Google
Lynn Waller
Reasonable price | $1–200 Services A/C system maintenance
From Google
Millie Gonzalez11
Just had our HVAC unit serviced and a toilet issue repaired. As soon as we called Cerrone, they were able to get us right on the schedule. Brandon and Phil were our techs and they were both amazing. Equally patient and thoroughly explaining things as we had some questions. We have used Cerrone in the past and are always pleased. In addition, the office staff are always very friendly and helpful. Great team! Services HVAC system maintenance, Service not listed
From Google
Maddy Fox
I recently had a ductless AC system installed in My Home. Brandon, the installer was excellent. He walked me through each step of the way and was so professional that I can’t say enough about this Company. They even cleaned up the area and left everything in pristine condition. Also, their sales representative Scott Bentley was so knowledgeable about the products he showed me and put me at ease in making the right decision with all the information he provided. He even went out of his way after the installation to call me to make sure that I was happy with the install and the product. I am thankful for his guidance. I will use this company for all of my future plumbing needs. I’m so happy that I found a plumbing company that knows what they’re doing and cares about their work!
From Google
David Eagle
Great price | $2,000+ Cerrones have come through for us in so many ways over the years- from a new hot water heating system to repairs on our aging AC unit. We plan on a new AC unit and would have no one but Carrone technicians install it and do the maintenance work. They are always prompt, polite and take the time to describe the problem and best solution and their pricing is always upfront and very reasonable! You can not do better than Cerrones for all your heating and AC needs. Services A/C system maintenance
From Google
Bill Nizolek
Reasonable price | $400–600 Services A/C system maintenance
Business reply
Anthony Cerrone Plumbing & Heating
Thank you for your review! We appreciate you trusting Cerrone with your A/C system maintenance. Regular maintenance is one of the best ways to keep your system running efficiently and reliably throughout the cooling season.
From Google
Dave Deihl
Great price | $1–200 Excellent service. Services A/C system maintenance
Business reply
Anthony Cerrone Plumbing & Heating
Thank you for your review! We're thrilled to hear you had an excellent experience with our team. We truly appreciate your support and your trust in Cerrone. We look forward to serving you again whenever you need us!
From Google
Richard Orth
Reasonable price Phil is very skilled and explained what needed to be done to my furnace in a clear, easy to understand manner. Very polite and professional. Thank you for your service! Services A/C system maintenance
Business reply
Anthony Cerrone Plumbing & Heating
Thank you for the great feedback! We’re so glad to hear that Phil was able to clearly explain the work needed and provide professional, courteous service. We’ll be sure to share your kind words with him. We truly appreciate you choosing Cerrone and are always here when you need us!
From Google
Ellen Ostrander
Great price | $1,000+ Very knowledgeable and thorough regarding the product (Moen Whole House Water Leak Detection System) and explaining how to use it once installed. Services Service not listed
Business reply
Anthony Cerrone Plumbing & Heating
Thank you for the great review! We’re glad to hear our technician was knowledgeable and thorough with the Moen Whole House Water Leak Detection System installation. Taking the time to explain how everything works is an important part of our service, and we’re happy you felt confident using it once installed. Thank you for choosing Cerrone—we truly appreciate your support!
From Google
Georgette Folley
$600–700 Phil was here today and changed out my two outside facets. He was outstanding. What a great job he dud. Services Service not listed
Business reply
Anthony Cerrone Plumbing & Heating
Thank you for the great review! We're so glad to hear that Phil provided outstanding service and did a great job replacing your outdoor faucets. We’ll be sure to share your kind words with him. Thank you for choosing Cerrone—we truly appreciate your support and look forward to helping you with any future plumbing needs!
From Google
Eric Mondschein
Reasonable price | $400–500 Service go AC went smoothly. This included new capacitor and cooling heating plan so that heating service in fall was included Phil was professional snd friendly. Services A/C system maintenance
Business reply
Anthony Cerrone Plumbing & Heating
Thank you for taking the time to share your experience! We're glad to hear your AC service went smoothly and that Phil provided friendly, professional, and knowledgeable service. We're also happy you chose our Cooling & Heating Maintenance Plan so we can continue helping keep your system running efficiently year-round. We truly appreciate your trust in Cerrone and look forward to serving you again this fall!
From Google
Joe Franks
Justin was phenomenal! Did great work and explained everything which gave me confidence. Do not hesitate to use Cerrone Plumbing and Heating for all your HVAC needs!
Business reply
Anthony Cerrone Plumbing & Heating
Thank you for your kind words and recommendation! We’re delighted to hear that Justin provided excellent service and took the time to explain everything clearly. We believe our customers deserve to feel informed and confident in the work being performed, and it’s wonderful to know Justin delivered on that commitment. We’ll be sure to share your feedback with him. Thank you for choosing Cerrone for your HVAC needs—we truly appreciate your support!
From Google
Monica Blanchard
Reasonable price Cerrones was amazing. We appreciate both the office scheduling being so amazing during a busy holiday weekend and also our technician. Ethan was excellent. Very thorough and helpful. Also helped us get into a yearly maintenance program. We appreciate you guys! Thank you!!! Services HVAC system maintenance, A/C system maintenance
Business reply
Anthony Cerrone Plumbing & Heating
Thank you so much for your kind words! We’re thrilled to hear that both our office team and Ethan provided such a great experience, especially during a busy holiday weekend. Delivering responsive service and helping our customers protect their home systems with a maintenance plan is what we’re all about. We truly appreciate your trust in Cerrone and look forward to serving you for years to come.
From Google
Bart Tekmitchov
Had a broken pipe and 24/7 technician was amazing and very rapid service. Most recently Xavier was as usual, great at what he does and a breath of air.
Business reply
Anthony Cerrone Plumbing & Heating
We won't leave you hanging! Thanks, Bart.
From Google
Cindi Roman
Reasonable price | $200–300 Xavier came today to fix an issue with our toilet. When he arrived he asked what the issue was. He gave me a quote for two different problems. Throughout the work he would ask questions about things I had told him, and showed me what he was doing. I found Xavier to be very professional and knowledgeable. I was grateful for the work he did. While working he heard our well making a noise and was able to tell me what it was and advised me to contact the well company. Great guy and I would recommend him to do work for us again. Services Service not listed
Business reply
Anthony Cerrone Plumbing & Heating
Thank you for taking the time to share your experience! We’re so glad Xavier was able to walk you through the process, provide clear options, and keep you informed throughout the job. It’s great to hear he went the extra mile by pointing out the issue with your well, too. We’ll be sure to pass along your kind words—he’ll really appreciate it. Thanks again for choosing Cerrone, and we look forward to helping you in the future!
Showing 20 of 129 reviews
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From Google
Business reply
Anthony Cerrone Plumbing & Heating
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