Rotterdam

5.0 of 5

Average of 30 Google reviews

Positive and negative reviews

  • Positive 30 reviews, 100% of all reviews
  • Negative 0 reviews, 0% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About Accurate Restoration

  • 24/7 emergency service

Accurate Water & Fire Restoration serves homes and businesses across the Capital Region, including Rotterdam. The company handles recovery after water, fire, mold, and storm damage, with services ranging from cleanup and removal to repairs and reconstruction. Its website describes it as locally owned and reports more than 20 years of industry experience.

Services

  • Water damage
  • Mold remediation
  • Storm damage

They offer

  • Free estimates

From their website, accuratewaterandfire.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"Accurate Water and Fire Restoration is available around the clock, 24 hours a day, 365 days a year."
Water damage
"Water Damage Restoration"
Mold remediation
"mold remediation"
Storm damage
"Storm Damage Cleanup"
Free estimates
"Accurate Water and Fire Restoration will conduct a thorough inspection of your property to offer an estimate."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Prompt emergency response

  2. Reviewers praise professional and courteous service

  3. Quality of the work

  4. Clear communication

  • Written reviews used: 28
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From their website, accuratewaterandfire.com

Call (518) 387-9900Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every day Open 24 hours
E-mail
E-mail Accurate Restoration

Social media

Hours as listed on Google; we have not checked them.

Reviews

From Google

Christopher Kowalski 5 of 5

Our water heater ruptured on us when we were on our way home from vacation. Joe and his crew were able to dry all of the affected areas especially in our crawl space which is not easy to get into. I applaud the entire crew and their hard work and highly recommend you hire them to help you! Services Water removal, Mold mitigation, Water damage-related cleanup & repair

Business reply

Accurate Restoration

Chris, We all want to thank you for taking the time to send us this review. We appreciate it.

From Google

Ian MacDonald 5 of 5

Great price Very professional and friendly technicians ! Rapid response to our call and excellent communication throughout the process ! Highly, highly recommend ! Services Water removal

From Google

Charles H 5 of 5

Extremely professional and excellent work. Good communication. Literally no complaints whatsoever.

Business reply

Accurate Restoration

Charles, Thank you for the review, We also appreciate the communication and good work environment. Let us know if we can help with anything in the future.

From Google

Zachary Kline 5 of 5

Business reply

Accurate Restoration

Zachary, We all thank you for giving our team a 5 star. We appreciate the business and look forward to working with you in the future.

From Google

Melissa Ferrara 5 of 5

I’ve used Joe more than once, and he has been great every time. I can’t recommend him enough. He is consistently on time, extremely responsive, and always picks up the phone or gets back to you quickly. He takes the time to answer questions and explain everything, which makes a stressful situation much easier to manage. His pricing is fair, and you can tell he takes pride in his work. Joe and his team are reliable, responsible, neat, helpful, and professional. I would absolutely call him again without hesitation—highly reccomend

Business reply

Accurate Restoration

Thank you for taking the time and sending us such a nice review. We appreciate the business, and look forward to working with you in the future.

From Google

Sher 5 of 5

Reasonable price Services Remodeling, Mold inspection, Water removal

Business reply

Accurate Restoration

Thank you for the review, we thank you again for choosing ACCURATE to do your reconstruction work.

From Google

Lisa Ann Farone 5 of 5

I needed help and Joe from the water inspection division came right over to do the very thorough job! He literally jumped up into the attack to make sure all bases were covered! He was respectful of my property and was an absolute comfort immediately. I highly recommend using this local great company! Services Water damage-related cleanup & repair

Business reply

Accurate Restoration

Thank you for such a nice review. We appreciate it, and look forward to working with you.

From Google

BJ M 5 of 5

Reasonable price My insurance company contracted Accurate Water & Fire Restoration to inspect and record the damages caused by a flood in my basement. Based on how thorough the inspection was, how courteous Joe, the partner who did the inspection was and how reasonable the estimate was, I contracted them to clean up and repair the damage. The finished product is superb; the team’s ability to create and stay on schedule is awesome. Their politeness, friendliness and concern for the animals in the house made the entire experience painless notwithstanding the initial shock of the flood. Just a few of the many details they completed included pumping out, drying, disinfecting my flooded basement, buying and installing a new sump pump, helping with the insurance claim, fixing a botched-up egress window installation (which was part of the cause for the flood), fixing gutter pipes that had been incorrectly installed, fixing and/or installing the insulation, dry walls, flooring, etc. and making sure that I was satisfied with their work every step of the way. With all that and more, the invoice still corresponded to the estimate; no surprise charges. Based on this experience I immediately asked for a new estimate and contracted the company to work on the main floor, fixing patches of ceiling/wall tape that were coming undone and painting the very high ceilinged main area and hallway. I had put off this project for a long time, concerned about how the mess and work would affect my cat and dog. The team completed the job with the same expertise and professionalism they displayed in the basement. Each night when they left the involved areas were clean and neat, which allowed me to keep the animals at home since there was nothing left out that could hurt them. When the team completed the job, the furniture was back, pictures were hung. The area looked better than new. They are the best, for sure. Services Flood restoration, Remodeling, Mold inspection, Flood cleanup, Water removal, Flooring, Mold mitigation Response time 0–1 hr

Business reply

Accurate Restoration

I have shared this with the team and we all want to thank you for the kind words. We all enjoyed working at your home and appreciate your hospitality during what is considered a large loss. We thank you for taking the time to send us this review, have a good holiday.

From Google

Jessica 5 of 5

Business reply

Accurate Restoration

Thank you for the review Jessica,

From Google

Abigail 5 of 5

Great experience.

Business reply

Accurate Restoration

We are glad that you had a good experience working with us, Thank you.

From Google

Yvonne santana 5 of 5

Joe and His Team at Accurate water &fire restoration are amazingly professional and respectful in dealing with not only the situation at hand ,but also kind and sympathetic to the homeowners trauma! Phone calls are answered promptly and if need be calls are returned ASAP! I called Joe at Accurate one morning and he answered the phone on a Saturday morning and after our conversation he said , by the way you caught me in the middle of my jogging session! That's how dedicated and concerning and loyal he is to his customers and staff! Highly recommend for all your needs! Absolutely Amazing!!! 💯 Services Flood restoration, Remodeling, Mold inspection, Flood cleanup, Water removal, Water damage-related cleanup & repair

Business reply

Accurate Restoration

Thank you Yvonne, We really appreciate the kind review and thank you for trusting us for your restoration work.

From Google

DSwabo74 5 of 5

Mike and his team were exceptionally prompt and thorough in their approach to my predicament. They were able to pinpoint the problem areas quickly and address the main areas of concern. There has been open communication between the associates and myself & I have felt well-informed throughout. The work quality has been second to none. I would highly recommend Accurate to anyone. 👍

Business reply

Accurate Restoration

Thank you for calling Accurate to handle your water damage issue. We appreciate the review.

From Google

Katherine Daggett 5 of 5

When I was faced with water and mold damage from our apparently never-ending rainstorms, the team at Accurate absolutely went above and beyond to help me. Communication was top-notch, Joe was always responsive to my questions and concerns, and the team was flexible in working around my schedule. I would strongly recommend them to anyone in a similar situation!

Business reply

Accurate Restoration

Thank you so much for taking the time to write this for us, We appreciate it.

From Google

stacie trosclair 5 of 5

Once again Mike Nadeau has saved our home from more damage. The response time was amazing. Our sump pump stopped working during a heavy rain . Our basement flooded. Fire dept. And my grandson pumped it out. Due to mold issues in the past , I called Mike Nadeau around 1:00 and they arrived around 3 with equipment to dry out our basement. I finially met the owner , he found an issue from another contractor I had do remodeling work done by . That had ruined a newer vapor barrier Accurate had put in before the remodel. It had to be replaced due to horrible plumbing work from the company that did the work(not Accurate) . I should have hired them in the first place. They fixed several things , put in new vapor barrier, new sump pump , reworked all the pipes for sump pump to outside and fixed the pipes from my kitchen sink that were installed so bad , that had been leaking the last 8 months.also fixed my shower that was piped wrong. At this point I can't tell ya how many times Mike Nadeau and his crews have been here, and everything they have done . have gone above and beyond. There's not enough money, gradutude, or words to show my appreciation to Accurate. They have helped amencly to bring the house from hell into a home that we can love. MIKE NADEAU YOU ARE MY ANGEL. Stacie and Gary Palmatier

Business reply

Accurate Restoration

We would like to thank you for taking the time to write us a review.

From Google

Dan Valvo 5 of 5

Accurate has been the absolute best thing to happen during a horrible time. When our basement flooded, we called. Joe came with a crew in about 15 minutes and they took care of everything. Spending several weeks cleaning and drying our basement. Joe has been one of the best people I've worked with and has helped us so much. If I could I'd give 10 out of 5 stars!

Business reply

Accurate Restoration

All of us at Accurate appreciate you taking the time to write us a review. Thank you for writing all those nice things. We look forward to working on your rebuild in the up coming weeks.

From Google

Amir Nikfetrat 5 of 5

We had pipe burst in our house that was leaking from the shower upstairs to the living room downstairs. Total mess with water everywhere. By the time we caught the leak was around 9 pm. We found Accurate Water and Fire number online. Called them and they were at the house at 10pm. They immediately got to work and found the problem. They put big fancy machines to dry and suck the water out of the hardwood floor for a week. Stopped by everyday to check on equipment and progress. During this time I was dealing my insurance for coverage so anytime I called the owner Joe he was available and super friendly to answer questions, jump on the call with insurance or deal with them directly. After water restoration we hired Joe again for rebuild of the hole in the ceiling. They did a fantastic job. Nobody can tell there was the hole there to fix the burst pipe. Overall fantastic company with amazing people. Hopefully nobody ever has to deal with burst pipe but if you do I HIGHLY RECOMMEND Accurate Water and Fire and ask for the owner Joe. Thank you very much

Business reply

Accurate Restoration

We really appreciate the the review, also I would like to thank you for all of the follow thru that you had to do with the insurance company. It was nice working with you, Thank you.

From Google

Megan McLean 5 of 5

I cannot say enough good things about Joe and his team. I am a single mom to two young kids, and had a major amount of water flooding my basement one evening. I was completely lost as to what to do. I made several calls, all to companies I assumed could help, but couldn't. I put the kids in bed and tried one more number I found on a Google search. Joe answered and said he could be to my house within the hour...and he was. He and his team stayed until midnight that night getting the water out. They were back the next day and started pulling up the carpet, and took the bottom of the walls out. Mold was found, so the plan changed, and they took out all of the walls and did the mold remediation for me. They show up when they say they will, and they do what they say they will do. They're reliable, dependable, easy to access for questions, and worked well with my insurance company. I would highly recommend them!

Business reply

Accurate Restoration

Thank you Megan, we completed a variety of work at your home and on behalf of all of us here at Accurate, we wanted to say thank you for the great review. Let us know if we can help out with anything in the future.

From Google

Adam Pettis 5 of 5

Easy and awesome. Thank you!

Business reply

Accurate Restoration

Thank you, Adam! We're delighted to hear you had an easy and awesome experience. Your support means a lot to us!

From Google

Clara Frias 5 of 5

This place surely is giving a SERVICE. Open 24 hours is 👍 great. No one knows when their service could be needed. I feel confident they will be there in my need .

Business reply

Accurate Restoration

Thank you for your wonderful review, Clara! We're glad to hear you appreciate our 24-hour service and feel confident in our support. Your trust means a lot to us, and we're here whenever you need us!

From Google

Indya Cynthia 5 of 5

Lovey website presentation!

Business reply

Accurate Restoration

Thank you for your kind words, Indya! We’re glad you loved the website presentation. Your feedback motivates us to keep improving!

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Accurate Restoration

From their website, accuratewaterandfire.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"Accurate Water and Fire Restoration is available around the clock, 24 hours a day, 365 days a year."
Water damage
"Water Damage Restoration"
Mold remediation
"mold remediation"
Storm damage
"Storm Damage Cleanup"
Free estimates
"Accurate Water and Fire Restoration will conduct a thorough inspection of your property to offer an estimate."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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