From Google
Prompt response. Good work, however ask labor rate before starting plumbing job. A-Z Labor rate on the high side.$450 for 2 hour labor with $89 for parts to install sink drain. Paying for plumber and helper, when not necessary to have a helper for such a small job. Upon completion of job plumber was unable to tell me the cost. Hamptons prices for Center moriches location.
Business reply
AIA To Z Plumbing And Heating Inc.
Thank you for taking the time to post a review. We are sorry you found us only worthy of a 2 star rating. You called for a leak at your sink, we were there the next day and resolved the problem to your satisfaction. As far as the cost, no where in our conversation did you ask what our service rate was. You asked the mechanic after the job was completed and our guys do not get involved with pricing, they are there to perform the job. Our rate is the same whether you live in Center Moriches or "The Hampton" as you proclaimed. We do not price our services by location or your personal wealth. This is an industry standard price and you are free to call other companies and see what they are charging. Our crews are a mechanic and helper. Again, we do not personalize the service based on the job. We cannot send out a crew and let you decide if it is a one or two man job. That is why you hire a professional. If the question had been asked at the time of booking this appointment we would not be having this conversation. The bottom line is you called us for a service and we provided this service promptly and efficiently. We are sorry that you don't find our fees to be of value. When you hire a licensed professional you are paying for their experience and expertise.