Shields Plumbing & Hardware

From Google

New

From Google

New

From Google

New

From Google

The adage, "You get what you pay for," holds true when considering Shields. My experience with various plumbing services, ranging from satisfactory to highly unsatisfactory, indicates that while many make extensive promises, their delivery often falls short, leading to exacerbated issues. Shields, however, consistently provides accurate diagnostics and effective, successful repairs.

From Google

Friendly knowledgeable help.

From Google

From Google

⭐☆☆☆☆ Disappointed and Taken Advantage Of I had been a loyal customer and always had a good relationship with this plumbing company until my most recent experience. They charged astronomical prices and claimed to have worked many more hours than they actually did. When I questioned the bill, they said they would “look into it” and get back to me. That was over three months ago, and I still haven’t received a response or resolution. It’s incredibly disappointing to be treated this way after years of trust. I expected honesty and accountability, not to be taken advantage of. I can’t recommend this company anymore until they make things right and stand behind their word.

From Google

From Google

From Google

Patty is amazing. She made my day today. I went in for some glue since my shoe broke and she went out of her way to help me put it back together.

From Google

Heat was broken for over 2 weeks - Took shields 4 visits to "fix" it, never actually fixed anything before they gave up. The 4th guy tried telling me that my heat wasn't broken, and that I must have been "feverish" which is why I was cold. It was 50 degrees inside while he was telling me that. Horrible experience

From Google

What horrible customer service. Walked in looking to buy two propane tanks, and the employee didn’t even come out behind the counter. then he gave me an attitude about not having propane tanks of my own . “How do you not have tanks?” I don’t know? I just bought outdoor heaters. I walked out Of how rude the employee was.

From Google

As a French boater looking to fill his French propane tanks, I must say I've been very kindly taken care of by Pattie and Kevin, the owners. They both have been of a great help as is was not that easy. But they did the job perfectly, with smile and a real sense of service. Moreover, Pattie, as an artist :-) was very gentle with my two daughters, drawing little sketches for them. Now I understand why this business is still here after more than 100 years in the same family, long life to them !

From Google

Rude. Don't try to return anything unless you are ready to get insulted. (btw - come on Google review, there is no way this is a 3+ star establishment)

From Google

Avoid going here at all costs!!!. They completely deceived us about their pricing for BBQ cleaning services. Initially gave a quote to then try to charge twice as much. Rude and horrible customer service. Not to be trusted

From Google

They tried to accuse my husband of stealing a propane tank. It was our tank- we were just brining it in to refill. No apologies at all once they realized they were being extremely rude. Neither of us have ever gone back and we never will. We now use the Alper’s and are pleased with the great service.

From Google

Very helpful and knowledgeable staff.

From Google

Super friendly and helpful staff! New to Port but I’ll definitely be making Shields our go to hardware store.

From Google

Quick efficient well stocked store with friendly staff.

From Google

Friendly staff but missing a lot of inventory.