Scarsdale
Scarsdale

SERVPRO of Scarsdale/Mount Vernon

4.3 of 5

Average of 38 Google reviews

Positive and negative reviews

  • Positive
  • Negative
  • Not counted

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Call (914) 699-5181Visit website

AI summary of their website

About SERVPRO of Scarsdale/Mount Vernon

  • 24/7 emergency service

SERVPRO of Scarsdale/Mount Vernon is a locally owned restoration business serving homes and commercial properties in Scarsdale, Mount Vernon, and nearby Westchester County communities. Its services include water and fire damage restoration, mold remediation, storm response, cleaning, and reconstruction.

Services

  • Commercial plumbing
  • Water damage
  • Mold remediation
  • Fire damage
  • Storm damage

From their website, servpro.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"SERVPRO of Scarsdale / Mount Vernon is available anytime you need help, 24 hours a day, including weekends and holidays."
Commercial plumbing
"We specialize in a wide range of services, including expert Water Damage Remediation, Fire Damage Restoration, Smoke Damage Remediation, Commercial Cleaning, Biohazard Clean-Up, and Mold Remediation."
Water damage
"We specialize in a wide range of services, including expert Water Damage Remediation, Fire Damage Restoration, Smoke Damage Remediation, Commercial Cleaning, Biohazard Clean-Up, and Mold Remediation."
Mold remediation
"We specialize in a wide range of services, including expert Water Damage Remediation, Fire Damage Restoration, Smoke Damage Remediation, Commercial Cleaning, Biohazard Clean-Up, and Mold Remediation."
Fire damage
"We specialize in a wide range of services, including expert Water Damage Remediation, Fire Damage Restoration, Smoke Damage Remediation, Commercial Cleaning, Biohazard Clean-Up, and Mold Remediation."
Storm damage
"With over 25 years of experience in the fire, water, and storm damage industry, our owner, Ralph DiCristofaro, has a level of expertise that truly sets us apart."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Professional and helpful staff

    See 8 reviews

  2. Reviewers praise prompt responses and fast service

    See 7 reviews

  3. Reviewers praise the quality of the cleanup and repair work

    See 7 reviews

  4. Help with insurance claims

    See 4 reviews

What reviewers dislike

  1. Unanswered calls and messages

    See 5 reviews

  2. Reviewers report delayed service and missed appointments

    See 3 reviews
  • Written reviews used: 29
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From their website, servpro.com, and Google

Call (914) 699-5181Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours

Hours as listed on Google; we have not checked them.

Reviews

From Google

Hyacinth Smith

Great price Polite, very organized,great teamwork and responded promptly to questions and concerns Services Fire damage cleanup & repair

Business reply

SERVPRO of Scarsdale/Mount Vernon

Thank you so much, Hyacinth! We appreciate your kind words about our team's politeness, organization, and teamwork. It's great to know that we were able to promptly address your questions and concerns. At SERVPRO, we strive to provide excellent service, and your feedback means a lot to us!

From Google

Maggy

Business reply

SERVPRO of Scarsdale/Mount Vernon

Thank you so much for the 5-star rating, Maggy! We're thrilled to hear you were satisfied with our services at SERVPRO of Scarsdale/Mount Vernon. Your support means a lot to us!

From Google

Sharyn Lewis

I cannot say enough great things about Lupe and ServPro! Lupe is incredibly responsive, knowledgable, and efficient, and she was a much-needed expert guide during an extremely difficult and disorienting time. I hope I never have to, but I'd call Servpro (and request Lupe) again without hesitation.

Business reply

SERVPRO of Scarsdale/Mount Vernon

Thank you so much for your wonderful feedback, Sharyn! We're thrilled to hear that Lupe was able to provide you with the responsive and knowledgeable support you needed during such a challenging time. Your kind words inspire us to keep delivering excellent restoration services at SERVPRO of Scarsdale/Mount Vernon!

From Google

LaurenSalazar

Great price Services Flood restoration, Remodeling, Mold inspection, Flooring, Water damage-related cleanup & repair, Sewage cleanup, Plumbing, Mold remediation, Water damage-related mold removal, Mold damage restoration

Business reply

SERVPRO of Scarsdale/Mount Vernon

Thank you so much for the 5-star rating, Lauren! We're thrilled to hear you were happy with our restoration services and appreciate your support.

From Google

jose minaya

Business reply

SERVPRO of Scarsdale/Mount Vernon

Thank you so much for the 5-star rating, Jose! We're thrilled to hear you were happy with our restoration services and would love to hear more about your experience if you have a moment.

From Google

Rachael Dorr

Lupe came within 40mins and called in a team who swooped in with the speed and efficiency of a well oiled machine. I could not recommend this company enough for coming to save you from a house disaster.From their response time to communication, help with insurance and how tidy they were. We are so grateful.

Business reply

SERVPRO of Scarsdale/Mount Vernon

Thank you so much for your wonderful feedback, Rachael! We’re thrilled to hear that Lupe and our team provided such prompt and efficient restoration services during your time of need. Your kind words inspire us to continue delivering excellent service at SERVPRO of Scarsdale/Mount Vernon!

From Google

Eric Dance

Business reply

SERVPRO of Scarsdale/Mount Vernon

We’d appreciate the opportunity to learn more about your experience and how we can better serve you, Eric. If you’re open to sharing, please contact us at your convenience.

From Google

Denis Andreuzzi

Not very responsive and lots of delays and missed dates andrimes

Business reply

SERVPRO of Scarsdale/Mount Vernon

Thank you for your review, Denis. We appreciate your feedback and are committed to improving our response times and reliability. If you have any additional suggestions, we’d love to hear from you.

From Google

Bill Corrente

SERVPRO of Scarsdale / Mount Vernon is an excellent water damage cleanup company. The owner, Ralph, is knowledgeable and runs a well-oiled team of disaster clean-up specialists! If you have to hire a company for water damage cleanup, you should consider SERVPRO.

Business reply

SERVPRO of Scarsdale/Mount Vernon

Thank you for taking the time to share your review of SERVPRO of Scarsdale / Mount Vernon! We truly appreciate you highlighting Ralph's knowledge about Water Damage Cleanup. His expertise is a cornerstone of our commitment to providing excellent service.

From Google

David Joslin

Servpro of Scarsdale saved my property! I had a pipe burst in my basement while I was at work and when I got home there was at least 4 inches of water in my basement! I was devastated until I called Servpro. They helped me throughout the whole property restoration process, restored my belongings that they were able to save, and even spoke to my insurance company for me. Now my basement looks better than it did before! HUGE THANKS TO SERVPRO!!!

Business reply

SERVPRO of Scarsdale/Mount Vernon

Thank you so much for sharing your incredible experience with SERVPRO of Scarsdale! We are so glad we were able to help you during such a stressful situation and that we could restore your property and belongings. It's wonderful to hear that your basement is now even better than before! We truly appreciate your HUGE THANKS!

From Google

DRad DaDanDawg

My Grandma is in Scarsdale and her basement flooded. I called Servpro, and they fixed her basement without me even having to go there! I Iive far away so this saved me a bunch of time. They also worked with the insurance company to help my Grandma cover the costs of the repairs. Servpro of Scarsdale Mount Vernon is a life saver!

Business reply

SERVPRO of Scarsdale/Mount Vernon

Thanks for leaving a review! We are glad we were able to help while your grandmother was in need.

From Google

Rachel Whitehouse

When we found mold in our house's crawl space, we knew we needed professional help. When I Googled mold removal near me, Servpro of Scarsdale Mount Vernon showed up. We're glad we chose them for damage mitigation because they were able to uncover the issues causing the mold and fix the underlying problems. We were impressed with how thorough the job Servpro did, and if we had problems in the future, I would call them again.

Business reply

SERVPRO of Scarsdale/Mount Vernon

Thank you for leaving a fantastic review, Rachel. We are happy to have been able to help you with the mold damage in your home. Our team is dedicated to not only addressing the visible damage but also uncovering and fixing the root causes to prevent future issues. We appreciate your thorough feedback!

From Google

Al J

Servpro of Scarsdale helped me when a sump pump failed in my basement, causing a massive flood while I was away. When I called Servpro, their response was quick and professional. I especially appreciated the status updates I got from the supervisor, Gio, throughout the process. If anyone I know talks about water damage, I will be quickly and wholeheartedly recommending Servpro!

Business reply

SERVPRO of Scarsdale/Mount Vernon

Thank you for sharing your positive experience with us, Al! We appreciate the kind words and recommendation for our flood damage clean up services.

From Google

Isabelle Stanley

Servpro of Scarsdale is a great company to work with if you have property damage. They did a great job with the water damage on my property

Business reply

SERVPRO of Scarsdale/Mount Vernon

Thank you for leaving a review about your positive experience with us! We are happy that we were able to mitigate the damage to your property.

From Google

Joe Frasca

I highly recommend SERVPRO of Mount Vernon they made multiple appointments to fit my schedule and did a great job of cleaning out the apartment. Positive Responsiveness, Quality, Professionalism, Value

Business reply

SERVPRO of Scarsdale/Mount Vernon

Thank you for taking the time to share your experience with SERVPRO of Scarsdale/Mount Vernon! We're happy to hear that you appreciated our flexibility and the quality of our work. We understand that our clients have different schedules and we always do our best to accommodate each one. Should you need our services again in the future, rest assured that we will be ready to assist you.

From Google

David Bader

Came a day late to even see the damage and was promised an estimate in a few hours. 27 hours later nothing. Negative Responsiveness, Professionalism

Business reply

SERVPRO of Scarsdale/Mount Vernon

We do not have a David Bader as our client. There are 4 other Westchester area Servpro's. This is the issue with such reviews, as our Servpro gets this poor description without verification. If we can help you now, Mr. Bader, please call our office at 914.699.5181. All the best.

From Google

Traci Burrows

Business reply

SERVPRO of Scarsdale/Mount Vernon

Traci worked with us. She should not review our company as a former employee!

From Google

R B

Used Servpro for the first time to clean my central air conditioning unit and ducts. They were tremendous- friendly, knowledgeable, and completely professional. Explained to me exactly what job would entail, gave me detailed estimate, showed up on time and did a fantastic job. I will use them again not only for duct cleaning, but for any other work I need, and give them my highest recommendation. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Service not listed

Business reply

SERVPRO of Scarsdale/Mount Vernon

We appreciate your kind words, thank you!

From Google

Andrew Wilson

No response to several phone calls.

Business reply

SERVPRO of Scarsdale/Mount Vernon

Hi Andrew, we are so sorry that you have had difficulty contacting us. Our office received more than 1,000 calls during the time you were trying to reach us, and we may have inadvertently missed your call. Your customer experience is very important to us. Thank you for understanding and again apologies in getting to you.

From Google

rolando lopeee

I called for service and spoke to a lady. I left my name, call back number and insurance claim number and never heard from them again.

Business reply

SERVPRO of Scarsdale/Mount Vernon

Hi Mr. Lopeee. We had more than 1,000 calls like yours last Wed night through Thursday. We were at capacity by Friday a.m. and have just started calling more flood victims yesterday. When did you call our 24/7 number? What date, with apologies. Do you all still need help? There are 4 Servpros in Westchester, so perhaps you did not reach our rock star team at Servpro of Scarsdale...? Either way, call us back and we will help you asap...with our 950 other clients like you. Thanks for the feedback and so sorry. This was a historic disaster in NY.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About SERVPRO of Scarsdale/Mount Vernon

From their website, servpro.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"SERVPRO of Scarsdale / Mount Vernon is available anytime you need help, 24 hours a day, including weekends and holidays."
Commercial plumbing
"We specialize in a wide range of services, including expert Water Damage Remediation, Fire Damage Restoration, Smoke Damage Remediation, Commercial Cleaning, Biohazard Clean-Up, and Mold Remediation."
Water damage
"We specialize in a wide range of services, including expert Water Damage Remediation, Fire Damage Restoration, Smoke Damage Remediation, Commercial Cleaning, Biohazard Clean-Up, and Mold Remediation."
Mold remediation
"We specialize in a wide range of services, including expert Water Damage Remediation, Fire Damage Restoration, Smoke Damage Remediation, Commercial Cleaning, Biohazard Clean-Up, and Mold Remediation."
Fire damage
"We specialize in a wide range of services, including expert Water Damage Remediation, Fire Damage Restoration, Smoke Damage Remediation, Commercial Cleaning, Biohazard Clean-Up, and Mold Remediation."
Storm damage
"With over 25 years of experience in the fire, water, and storm damage industry, our owner, Ralph DiCristofaro, has a level of expertise that truly sets us apart."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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