White Plains

FIRST ONSITE Property Restoration

1.0 of 5

Average of 2 Google reviews

Positive and negative reviews

  • Positive 0 reviews, 0% of all reviews
  • Negative 2 reviews, 100% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About FIRST ONSITE Property Restoration

  • 24/7 emergency service

FIRST ONSITE Property Restoration serves commercial, industrial, government, and residential clients in White Plains and the surrounding Westchester area. The company responds to property damage with restoration, reconstruction, and environmental services. Its history began in 1998 as Interstate Restoration, a family-owned business in San Antonio.

Services

  • Water damage
  • Mold remediation
  • Fire damage

From their website, firstonsite.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"Emergency Response 24/7 365 days a year"
Water damage
"Water Damage Restoration"
Mold remediation
"Mold Remediation"
Fire damage
"Fire & Smoke Damage Restoration"

Photos

From their website, firstonsite.com

Call (914) 235-6767Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every day Open 24 hours

Hours as listed on Google; we have not checked them.

Reviews

From Google

Paola Petrin 1 of 5

We experienced two separate floods of raw sewage and human waste in our apartment. After the first incident on Thursday, the apartment was only sprayed and mopped about eight hours later, and we were never properly informed that we should vacate the premises. This was completely unacceptable given the level of contamination. On Sunday, we experienced a second sewage backup, again involving raw sewage and human waste. Now, a full week later, First Onsite is claiming that the work is complete, yet there is still visible mold throughout the apartment, and contaminated MDF materials were never removed. Given the extent of the damage, the apartment should have been properly gutted and remediated. I have received no reports or documentation regarding the work performed, and the building manager has confirmed that they have not received any request for additional work. This situation has been handled extremely poorly, and the apartment is clearly not safe or properly restored

From Google

Nick DiGirolamo 1 of 5

Was not happy how they treated personal property lack of protection exposed every in home to all the debris didnt remove any of the mold cut alot of corners. They were not wearing ppe. Also have had very poor communication. I'd post more pictures and go into more detail but I think this is enough to save the next person

Share your experience

Is this your business?

More water damage companies in White Plains, NY

More water damage companies elsewhere in NY

More

Copy this link

We could not copy the link for you. Select the link below and copy it.

Choose a city

Photos of FIRST ONSITE Property Restoration, full screen

Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About FIRST ONSITE Property Restoration

From their website, firstonsite.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"Emergency Response 24/7 365 days a year"
Water damage
"Water Damage Restoration"
Mold remediation
"Mold Remediation"
Fire damage
"Fire & Smoke Damage Restoration"

Start a new compare list?