4.8 of 5
Average of 50 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
SERVPRO of Ronkonkoma provides cleanup, restoration, repair, and construction for residential and commercial properties across Ronkonkoma and nearby Long Island communities. Its services address fire, smoke, water, storm, and mold damage, and the location is described as locally owned and operated.
From their website, servproronkonkoma
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Team’s professionalism
Reviewers praise prompt responses and quick service
Reviewers say the team eased stress during difficult situations
Reviewers praise clear communication and helpful explanations
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
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Hours as listed on Google; we have not checked them.
From Google
Emily Schwartz
Not sure Rude over the phone when I was looking for help, didn’t answer when I asked about pricing and was told to just clean it myself
Business reply
SERVPRO of Ronkonkoma
Thank you for sharing your thoughts, Emily. Our team is committed to providing excellent service and would welcome the chance to connect. If you're open to sharing more about your experience, please reach out to us.
From Google
Cathy Malek
Reasonable price Quick, Great and Reliable service. Services Mold inspection, Flood cleanup, Water removal
Business reply
SERVPRO of Ronkonkoma
Thank you so much for your wonderful feedback, Cathy! We’re thrilled you found our service quick, great, and reliable. Your kind words inspire us to keep delivering excellent restoration services at SERVPRO of Ronkonkoma!
From Google
Frank Ingarra
Not sure After experiencing a broken water pipe which flooded my home Michael and his team did a great job with initial cleanup and subsequent packing and storage of household items in preparation of restoration. Services Flood restoration, Flood cleanup, Water removal
Business reply
SERVPRO of Ronkonkoma
We’re grateful for your review, Frank! Our team at SERVPRO of Ronkonkoma is proud to have assisted you with the cleanup and storage of your household items after the flooding. Thank you for choosing us!
From Google
robert shinsky
Not sure Had a huge flood during blizzard. They showed up within half hour. Guys came and just got it done !! Could not ask for better support. Services Flood cleanup
Business reply
SERVPRO of Ronkonkoma
Thank you so much for your wonderful feedback, Robert! We're thrilled to hear that our team at SERVPRO of Ronkonkoma was able to provide prompt support during such a challenging time. Your kind words motivate us to keep delivering excellent restoration services!
From Google
Jeanie V
Great price A top notch team, LOOK NO FURTHER Servpro of Ronkonkoma went above and beyond. My Dad had a major health event which forced him to be away from his home for months. When he returned home the home was ruined mold, flooring, cabinets etc. We contacted Servpro of Ronkonkoma and Devin came out the next day. They work efficiently and offered the best service and the best price. I want to give a shoutout to Steve the boss, Thank You for your compassion in helping my Dad a senior and 12 yr Veteran. From reception to construction workers, your staff is amazing. If you really need help, reach out to Servpro in Ronkonkoma and ask for Devin. You won't regret it. Services Remodeling, Mold inspection, Flooring, Mold mitigation, Water damage-related cleanup & repair, Mold remediation, Water damage-related mold removal
Business reply
SERVPRO of Ronkonkoma
Thank you so much for your kind words, Jeanie! We're thrilled to hear that Devin and the entire team at SERVPRO of Ronkonkoma were able to provide exceptional service during such a challenging time for your dad. Your appreciation for Steve's compassion means a lot to us!
From Google
Pam Frisenda
The work was done very efficiently and professionally by everyone involved.
Business reply
SERVPRO of Ronkonkoma
Thank you for your wonderful feedback, Pam! We're thrilled to hear that our team at SERVPRO of Ronkonkoma delivered efficient and professional restoration services. Your kind words motivate us to continue providing excellent service!
From Google
karen boado
I’m in the middle of the ceiling falling from a leak .. this has been the least stressful the day I met Devin Servpro and my Travelers agent Lenny to assess and made a plan Then the crew took the ceiling partially down n put a tent w blowers to dry up the area .. crew even dusted off one table that was open .. not a spec of anything .. then Joe appears and takes pic n today put up insulation to keep it warm until the upstairs unit is repaired .. always keeping in touch ..keep them in mind bc I will ! Services Water damage-related cleanup & repair
Business reply
SERVPRO of Ronkonkoma
Thank you so much for your wonderful feedback, Karen! We’re thrilled to hear that Devin, Joe, and the crew provided such a seamless experience during your ceiling restoration, and we appreciate your trust in SERVPRO of Ronkonkoma!
From Google
SL
Great price ServPro helped me save $$$ by mitigating and preventing the risk of water damage /mold with quick and effective intervention. They were also very professional and knowledgeable. Services Remodeling
Business reply
SERVPRO of Ronkonkoma
Thank you so much for your wonderful feedback, SL! We’re thrilled to hear that our quick and effective intervention helped mitigate the risk of water damage and mold, and that you found our team at SERVPRO of Ronkonkoma to be professional and knowledgeable.
From Google
Helene Levine
Not sure I cannot say enough about Servpro of Ronkonkoma, especially Alex Thyberg, the project manager. He is so knowledgeable, professional and caring during a stressful situation. His support and attention to detail is superb and makes the situation easy to navigate. His prompt responses and concern for the customer is exceptional. Each person that worked on this emergency problem was great - shout out to Sean for a wonderful plumbing job. Thanks, Servpro-you are wonderful! Services Service not listed
Business reply
SERVPRO of Ronkonkoma
Thank you so much for your amazing feedback, Helene! We're thrilled to hear that Alex and Sean provided you with the exceptional support and service you deserved during such a stressful time. Your kind words inspire us at SERVPRO of Ronkonkoma!
From Google
Kathy Fave
Great
Business reply
SERVPRO of Ronkonkoma
Thank you so much for the 5-star rating, Kathy! We're thrilled to hear you had a great experience with our restoration services at SERVPRO of Ronkonkoma! If we can ever help you again, please reach out- 24/7, 365 days of the year we are here to assist.
From Google
Alan Kornfeld
We had a great experience with Servpro. In particular with John Clark, who managed the entire job for us. Always on time and accommodating. Great result within budget.
Business reply
SERVPRO of Ronkonkoma
Thank you so much for your wonderful feedback, Alan! We appreciate you taking the time to leave us such a stellar review. We're thrilled to hear about your great experience with SERVPRO of Ronkonkoma and that John Clark provided excellent management throughout your project- we strive to keep our standards high, no need to settle for any less!
From Google
Laura P
Very distressing to get a leak in my apartment from another tenant! Servpro was right there to ease my anxiety. From removing a portion of the ceiling, with absolutely no mess or debris anywhere, to drying out the wood and treating it to prevent mold, to putting everything back the way it was, and better, was quite comforting. I worked with Devin and Paul who were both extremely professional and knowledgeable. They made it easy to contact them and answered any questions I had. I would wholeheartedly recommend Servpro and I will definitely use them in the future if need be!
Business reply
SERVPRO of Ronkonkoma
Thank you so much for your wonderful feedback, Laura! We're thrilled to hear that Devin and Paul provided such professional and comforting service during your leak issue, and we appreciate your recommendation of SERVPRO of Ronkonkoma! If you do ever need us again, we are here to help 24 hours of the day all 7 days of the week.
From Google
Sari Blecker
Neat well mannered and job done well
Business reply
SERVPRO of Ronkonkoma
Thank you Sari, we are glad we could deliver a job well done for you! We greatly appreciate you taking the time to leave behind a 5 star review for SERVPRO of Ronkonkoma. If you ever need our services again, don't hesitate to reach out- 24 hours of the day and 365 days of the year, we are here to help.
From Google
Joyce Lane
I cannot say enough about the service that ServPro of Ronkonkoma under the guidance of Devin Santiago provided for us. We had a racoon problem that turned out to be quite extensive and because of the caliber of the work provided by Devine and his crew I am sure that I now have the cleanest attic in all of Ronkonkoma if not in all of Suffolk County. Aside from the professionalism and care they showed in taking care of my belongings they also showed extreme consideration towards myself and my family considering at the time I was caring for my husband who was very sick. My husband has since passed but I will always be so grateful to Devine Santiago and his crew for the kindness they showed to me and my family at the time. If I could give them a ten star rating I would.
Business reply
SERVPRO of Ronkonkoma
Joyce, thank you for sharing such a meaningful review. I'm deeply sorry for the loss of your husband, and I'm honored that Devin and our team could provide some comfort during such a challenging time in your life. It means everything to us to know that we were able to handle your raccoon problem thoroughly while also showing the care and consideration your family deserved. Devin and the crew will be so touched to hear your kind words - they truly care about the families they serve, and your gratitude will mean the world to them. Thank you for trusting us during a difficult period, and please know that your ten-star sentiment is the highest compliment we could ever receive.
From Google
Carol Doukas
We had a lot of damage in our house after a water leak. Servpro helped us every step of the way. Very professional and knowledgeable company
Business reply
SERVPRO of Ronkonkoma
We’re grateful for your review, Carol! Our team at SERVPRO of Ronkonkoma is always dedicated to providing professional and knowledgeable water damage restoration services. We are very glad we could assist you through the process and get your home back to normal with minimal stress.
From Google
Megan O'Connor
PM Alex Thyberg rocks
Business reply
SERVPRO of Ronkonkoma
Thank you for your wonderful feedback, Megan! We’re thrilled to hear that Alex Thyberg made such a positive impact during your experience with SERVPRO of Ronkonkoma!
From Google
lucenia arias
Carlo Mantilla, a good Alfonso, and a good cleaning, all spectacular cheese, I cantons mantra of cleaning Translated by Google·See original (Spanish)
Business reply
SERVPRO of Ronkonkoma
Thank you for your wonderful feedback, Lucenia! We're thrilled to hear that Carlo and Alfonso provided excellent cleaning services, and we appreciate your kind words about their work at SERVPRO of Ronkonkoma!
From Google
DORIAN ROTH
Great experience… very organized very professional…. Showed up on time… great communications. Did a great job! Thank you to Devin and the whole team.
From Google
Jeannine Toto
Devin and his crew were fantastic! Extremely professional, fast, experienced and took great care of our belongings as they loaded and unload from our basement. They truly made a very unpleasant event so much easier to deal with. Highly recommend!!
From Google
Yadira
Servpro Ronkonkoma surpassed my expectations. Alex, John and their entire crew were phenomenal. They made this disaster of having a flooded basement as pleasant as possible. They made me feel comfortable during the entire process and explained every step of the restoration. Im so happy to have my basement back and love the end result. The quality of their work is definitely top notch. Thanks again Alex and John! ⭐️⭐️⭐️⭐️⭐️
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From Google
Business reply
SERVPRO of Ronkonkoma
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